I've used Patterson Self-Storage in both my business & personal life and have had the greatest…read moreexperiences. For one thing, it is CLEAN! I've been to the U-Haul storage facilities and... they just don't compare. They have plenty of carts to help you load/unload and I feel safe leaving my belongings there. The prices are definitely reasonable when you compare it to other storage places in town and you're getting way better quality. When I didn't need the space anymore, I cleared it out but the office was closed so I couldn't tell them; I figured I'd go in the next day to do it but I didn't have to! They check all the spaces regularly and noticed mine was empty/unlocked so they called to confirm my move-out -- done & done! And again, the staff I've spoken to has been nothing but nice. I would DEFINITELY use them again and wouldn't hesitate to recommend them to a friend.

Patterson Self Storage has been our storage landlord for several years while we lived in the Santa…read moreBarbara area. The owners and staff are very helpful and positive. The facility is immaculate. On the day we moved out the cleaning staff were tending to the grounds and even wiping down the roll up doors! I would highly recommend them to anyone in the UCSB/Goleta area.

I meant to write this review a few months ago when I first acquired a wine storage locker from…read moreGVSS. I couldn't be happier with the excellent customer service they provided in finding me the best locker in my price range. Their facilities are clean and very secure. I will continue to use them for any future storage needs and recommend them to anyone seeking the same. UPDATE: I just secured a second storage locker for some household items and Joanna and her team did another great job of supplying what I need in a timely manner. Their facilities are secure, clean, well-lit, and easy to access with the elevator, convenient parking, and provided carts. I would recommend them to anyone seeking storage needs.

I recently gave up my small wine locker at GVSS after approximately 18 years. I left because my…read morerent more than doubled in 10 months. GVSS is clean, secure, and the climate control is very good. However, their business practices leave a lot to be desired. When I started renting, I offered to pay 1 year at a time, and the manager/owner said they'd give me 13 months for the price of 12. This worked for a couple of years, but despite my repeated reminders, they almost never gave me this discount. Although GVSS frequently mentioned their policies, I guess their policies don't include honoring the 13 months for 12 months agreement they made with me. The rent increases always came in the middle of my prepaid year, and when I wanted to stop, I was told there were no refunds for prepaid rent (another policy). After asking again, they "kindly" agreed to refund my unused rent - of course, I shouldn't have had to ask. GVSS said my locker will now rent for $50/month, while they had only increased my rent to $35. At $35/month it became more cost effective for me to get a wine fridge (including electricity) and store my wine at home. For $50/month it's MUCH better and cheaper to store your wine at home and avoid rent increases, driving to get your wine, and limited hours of operation (including holidays). I'm guessing a new generation of this family owned business is now taking charge - what a shame.

great customer service. I highly recommend renting here the women in the office were helpful and…read moreinformed

Very deceptive pricing -- expect to pay nearly twice their quoted rate after 4 months…read more I was looking for a storage locker in late April, and saw a small space at Extra Space Storage for $129/month. When I called, they told me that was in fact the rate, BUT they could only rent it to me if they could add a $14/month "insurance" charge, even if I didn't want my stuff insured. So at the beginning, the quoted $129/month was really $143. But I decided that was okay. They asked me to pay the first 4 months in advance, and I agreed. As soon as that 4 months was over, I received the attached rate increase in the mail: My $129/month rate was raised to $209/month BEFORE I could even make my first single monthly payment. Note the code in the lower right corner: "20250424 RATEINCR" -- that is, a Rate Increase that they planned for on April 24th, 2025, the day that I signed up with them. The contract does clearly say that they can change the rates whenever they want, so this isn't illegal, but this code makes it clear that from day one they expected to quickly change the pricing that their website quoted. That $129/month quote that attracted me was, as soon as they could change it, up to $223/month -- over $1100/year more than they advertised. They understand that once you have moved your stuff in, it is a lot of work to move it back out, and they are unethically taking advantage of that. I called, and the woman I talked to explained that 4 months is when they usually raise rates. I explained (politely, but heatedly) that I thought this was an unethical business practice, and that I'd leave reviews saying so. They took my name and called back a couple of hours later to reduce my $80 rent increase to a $40 rent increase. So, if they live up to this phone call (which we will see next month), they've only increased my rent by 31%. So anyone wanting to do business with them, you should budget a significant price increase 4 months after you move in, and you'll need to make a call and threaten to move out if you don't want it to be 60+%. If you do decide that pricing is acceptable (or maybe all locker places play these kind of pricing games), also know that the app is pretty cool and opens the gates and outer doors, but that app is spotty, I believe due to bluetooth/cellphone connectivity being blocked by all the concrete and steel in the location. Also, of the 3 times we visited to load our locker, the elevator was broken one of those times, which was a LOT of stairs to climb while carrying boxes of books.

Too expensive. Prefere to do business with person on site. Representative could not offer any…read morepricing.

New, facilities that are clean, well run. Good initial rates but they raise them after 3 months…read morewithout putting the amount they will be raised to in the contract. Make sure you get that number before you sign. On the plus side, they are located on the former location of the location where some of the lunar module vehicles were produced and have historical exhibits.

Wow! These guys are the best! Absolute life saviors! I foolishly left my unit open and they went…read moreand closed it and locked it for me! Saved all my stuff . Would've broken me if it was emptied. Like bravo My head was not on today and they took notice, saved me from myself and went above and beyond!! Thank you, endlessly

Ridiculous! Every 6 months they raise the rent! Of course you don't even have a choice but to pay…read moreit! FIND ANOTHER STORAGE company! We were able to rent a studio apartment that is much larger, has a bathroom and closet space. We can not only store all our belongings but have an extra space for guests to stay when they visit us!

Great experience with Amin. Very polite and professional. Showed us the different size storage…read more Very clean with easy access. Would definitely recommend using this facility.

Impressed and very satisfied with the service provided to me by extra space. Robert was very…read morehelpful and was able to help me with my situation over at the Kellogg location in Goleta perfectly. This review is well deserved and authentic, if you are looking for storage in this area, you won't be disappointed.

Very clean facility. Courteous and helpful staff. Moving carts available. Easy in and out.read more

Immaculate and secure property with an incredibly professional and accommodating staff. I'm so…read morepleased with my experience storing at Patterson Plus Self-Storage - they really are the BEST! Highly recommend!

Summerland Self Storage has recently changed ownership and the improvements underway have been…read moreswift and comprehensive. The new staff are extremely professional and responsive yet it still feels like dealing with local business owners rather than a big chain storage facility. The recent upgrades to the property include new roofing, paint and security enhancements. All in all, a great set of improvements have been made to what was a wonderfully convenient location in need of the loving touch of new owners. Although the rent has increased from it's older days, it is absolutely commensurate with market rates and the upgrades and service from the staff make me more than happy to keep business with them.

When you call, a real person answers the phone! Super knowledgeable support staff who were…read moreattentive to our needs. Facility is extremely clean and all their units are easy to access. They also have smaller units and wine storage at their Santa Barbara location!

We had the opportunity to work with Public Storage during a large restoration project at a local…read morecollege, and they were outstanding from the start and continue to be. Their team was professional, organized, and incredibly responsive throughout the entire process. Coordinating storage and logistics on a job of that size can be challenging, but they made everything seamless and stress-free. They handled all items with care and compassion for the situation. They communicated clearly, and always followed through when we needed support on short notice. It's rare to find a company that combines efficiency with such great customer service. Highly recommend them to anyone needing reliable storage solutions, especially for large commercial or restoration projects. Looking forward to working together again in the future! -Sarah Rodriguez, Office Manager, QwikResponse Restoration & Construction

Monica is a exceptional employee, shes very helpful and friendly. I would recommend this facility…read moreto my friends and family.