We just completed a total makeover of our master bath and ALL tile materials came from here. We…read morewere very happy with the service we received...very knowledgeable and helpful staff members in addition to reasonable prices and excellent selection of tile. Plus you could reach them via a phone call.!!! Staff that I would like to acknowledge : Niyireth, our design consultant Betty, clerk at the register Gerald, a manager

Renovating a bathroom and on the lookout for tile. Massive store with a wide variety of wall and…read morefloor options. The service was 5 star- Brian the sales associate was so patient and kind! He helped us find the tile we wanted and helped break a tie between my husband and I

It's awesome that a business like this exists. They have all the woodworking equipment you're…read morelikely to need. They have beautiful wood available. All sorts of tool. The staff is well educated and knows the business. If they don't have what.you need, they can advise you for sure. If you have any interest in wood working, check this place out..

Staff is very friendly and helpful. Great selection of hard to find items. Very reasonable cost.read more

I had a terrifying encounter today and am absolutely appalled by this company's driver! He tried to…read morerun us off, we nearly crashed while trying to merge and exit on the highway. We nearly hit the barricade!!! Unhinged, hateful, and absolutely unprofessional. Road rage comes in all shapes and forms but to have road rage while on the job, driving a company car (a company which looks like good quality) is unacceptable!! When we were finally able to merge into the lane, he tried to cut us off again, then tried to block us in, and then tried speeding off. In a company work truck for crying out loud!! We were able to capture a video and the license plate. I feel like we were targeted because of the kind of car that we were in (a performance vehicle) and he was just a miserable human being. Unless he's a die hard "same day cabinets" employee that believes in cutting all corners to rush into delivering these cabinets even if it means "somebody dies type of day", his evil behavior is unjustified. I'm grateful to be alive. I apologize to this company for this rating because it has nothing to do with the quality of your business but I have to rate it a zero for employing such a dangerous person. He needs to be fired. We would have filed a police report but it was my friend's birthday and calling the business itself to report the incident to the manager was enough. The nice woman who answered appeared sympathetic and apologized. We were told that the driver would be addressed. He looked like he was someone's nephew or son so I'm sure that he'll just get a slap on the wrist. I hope he stays off the road and I'm sure karma will teach him a lesson one day, some day. Preferably the SAME DAY but whatever.

I will add photos after a renovation is complete. So this was the last place that I went to look…read morefor cabinets. All the other places sold cabinets of lesser quality, i.e. particleboard, and they quoted way more, and they were not in stock. Going here was a last minute decision. I had almost given up hope. However, when we walked in explained what we were looking for they had it in stock, they offer a military discount, and they had exactly what I was looking for. Now granted, all I wanted was plain white shaker cabinets. And again they were the only ones I had exactly what I was looking for an in stock. I highly recommend going there if you feel like you can't find what you're looking for anywhere else or you don't want to pay an arm and a leg for some cabinets.

We had been shopping around for flooring for a week before we finally made it here and I wish we…read morehad started here!! The staff were so incredibly helpful, professional and most importantly friendly! We were lucky enough that we caught the click vinyl flooring we liked on sale and Danny told us the sale was ending on the following Tuesday but he would honor the price if we called. We talked it over with our contractor and decided it would work for our condo and called Danny to place our order. When we went to pick up our flooring the price had dropped by 10 cents a sf so amazingly they gave us a refund for the difference without hesitation. We pulled around the back so they could load everything into the car for us and were friendly while doing it. They let us know about their refund policy (a month if the boxes weren't open) and sent us on our way. We ended up needing to buy a couple of transition strips which were in stock and we picked up easily. Our floors look spectacular!! We didn't have them do the install as they were about double what our contractor was (although their price was still lower than other quotes we rechecked); but the floors look great! We were concerned that the return process would be a nightmare but boy were we wrong. We walked in, gave them the phone number and they asked how many boxes; they went to the car; grabbed them all, carried them in and refunded the money right back to the card. Bottom line: I can't say enough great things about the customer service we experienced and their prices were lower than big box stores we had looked at!

Lumbar Liquidator shoppers beware. My friend and I were both remodeling our houses at the same time…read moreand saw that Lumbar Liquidators was having a sale. First off, stay away from any odd lot stuff here...actually stay away from anything on sale here. My friend bought hardwood that was on sale and when the installers were putting her wood in, they stopped halfway to show her that practically all of the wood was warped and not installing correctly. She tried to return it to Lumbar Liquidators and they tried pulling the "as-is you can't return it" card on her but they finally let her return it. She not only had to pay the installers for their work with the warped wood, but also had to pay them to take the wood back up and she had to haul that heavy wood back to the store. I bought some more expensive wood there. $4.00 a foot hardwood and they installed fine so this place is hit or miss, but our problem is that we are still waiting for the stair nosing to come in (that rounded piece for the stairs) which we have already been waiting a month for. So now we have our living room dining room installed and our stairs look like crap because LL keeps telling me its on back order. The lesson here is that you can get good priced wood...if you are lucky. The problem with this place is that yes, it can be a good deal but all of the inconveniences you encounter may not be worth it. Also, get your own installers. We found installers for $1.50 a foot and they installed the floors perfectly. Other places and other independent contractors were quoting us 2.50 - 3.00 a foot for installation. Just do your homework, and you can save a lot of money. I would say to stay away from anything at lumber liquidators that is under $4.00 a foot. Its under $4.00 a foot for a reason.

I've been a patron for years. I stopped in to pickup a bag of equestrian pellets for our fur baby…read more Service is always on point. I'm not sure how they only hire the nicest, most helpful employees. Now price point is why only four stars. I can get a 40lb bag from TS Woodbridge for $7.99, I paid almost double here, $14+. I didn't feel like driving all the was to TS so I paid the eye gauging price. A gentleman employee took it out to my car and our brief conversation solidified why I continue to shop here. Now if they would just lower their prices, lol.

We're so fortunate to have a local hardware store with good customer service compared to a big box…read morestore. After waiting to talk to a plumbing expert, Joe helped us find the right repair parts to fix a leaky outdoor faucet. He was really patient in explaining the potential cause of the leak after looking at the faucet and even helped to put on a rubber washer. These little kind acts of service make me a customer that wants to come back again and again!

I want to take a moment to recognize Brandi Cockerill at Granite & Marble Express. My overall…read morekitchen remodel has been extremely stressful (mainly due to cabinet delays, not countertops), and by the time I reached the countertop stage, I was beyond frustrated. Brandi completely changed that experience for me. She has been professional, patient, and incredibly kind every step of the way. Whenever I have questions, she goes above and beyond to explain things clearly and make sure I feel confident about the process. She has a way of calming the stress and making everything smooth and manageable, which I appreciate more than I can say. My countertop installation hasn't happened yet, but I will come back to update this review once it's complete. Even so, I wanted to share now that Brandi has already made such a positive impact. She is truly the reason I would recommend Granite & Marble Express to anyone.

We would give this company 0 stars if this was an option. Nobody replies to phone calls or emails…read more Then, we were told it was because nobody worked that day. And it was a Friday?! I checked the hours and google showed that they were open. So either, we were lied to or they have wrong hours on google. The staff is careless and/or hates their job and it really shows in their service. So stay far away from them. If it takes 3-4 days to get a reply, it seems clear they don't want to work. We ended up going with a different company.

Sometimes you just need to drive an hour and a half to get a certain set of tools (ICON…read moresomething-or-other), or whatever it was that Jeremy needed to do a job for his new mechanic business. I'm not going to pretend that I understand tools, or what they do, or why we had to go to Alexandria to get them. He was thrilled that they had them in stock (he called ahead to confirm and they actually had four of them). He was in and out of the store within five minutes, tools in hand. Mission accomplished.

I felt like a kid inba candy store whrn I entered into this place for the firwt time. I…read moreoriginallybwas looking for a cordless drill, bit I ended-ip looking at everything! The Bauer hammer drills are really affordabke here! I was carefully checking out some of the miter saws that thry have on didplay, as well as, some of the mechanic's tool box systems that were taller than I am. A few of their tool backpacks were sick! The red Baur backpack is listed at only $69.00. I spebt a good hour here just looking at theor stuff and I've made it abplan to return later with a higher limit credit card.

So apparently I'm the only client who had a negative experience here. I have gone back and forth in…read moremy mind on whether I should post this but I don't want another family to have to deal with what I've gone through. This will be a long review, my biggest takeaway is that if you are on a timeline, do not use them. We spent approximately $35,000 on goods and an additional $17,000 on kitchen cabinets which is a lot of money to us. We are a family who has been saving for a few years to build our forever home. I knew I was paying a premium on goods and that I was being charged more for the goods than other places but I did it because we were on a timeline with our move and thought that they would provide us great customer service. That did not happen. We also started the process from another state and were assured that once I picked everything, they would manage it. Before I get into the timeline issue, i was extremely frustrated by the all around poor customer service. I had to deal with a Mr. Joe Hunter on 2 occasions during this fiasco and he was rude and extremely condescending. I would never speak to someone the way Joe spoke to me on the phone. Additionally, our sub contractor was also treated pretty poorly on numerous occasions which I did not like. We purchased our house in February so that we could start renovations to move in June 1st. We hired a contractor who has also screwed up our timeline pretty badly but this isn't about him. Our contractor linked me in with Janelle who is the designer we used. I flew in on March 19th to start the process and again on April 6th to finish the process. We went over my timeline on both meetings. We are renovating 3 bathrooms, our kitchen, and purchased all new floors. None of our stuff was ordered until the first week in June. When I went in to speak to Joe and Janelle about it they completely blamed the contractor. I agree that again a lot of it was on him but Janelle regularly sent me emails and it would have been really nice as a customer if she had given me a heads up that none of my stuff had been ordered. We are still waiting on a bulk of our order and no updates at all. They were supposed to send someone over today to measure our vanity so that the counter top could be ordered. That did not happen. I have zero complete bathrooms, no kitchen and zero communication from Mosaic. Pictures of my unfinished bathrooms and kitchen. Premium pricing for a non-premium service. I am so disappointed by all of it.

Great customer service, and had the hard-to-find item I needed. I was in depressed need of a…read morecarrara marble threshold 4" wide by at least 41" in length as a transition piece from my wood flooring to the new kitchen tile flooring. All the other stores in the area only stock 4"x36" or 6"x60" or 72" (Floor&Decor, The Tile Shop, Home Depot). I found a place that would go custom size, but they needed a week to do it. I literally needed "now," and couldn't wait without delaying the flooring installation. When I called Mosaic, the customer service representative listened and said they had just what I needed. Since I live just 2-3 miles away I went immediately. Upon my arrive I simply introduced myself and was presented the threshold I needed--4"x48". I was promptly on my way feeling very successful that I was able to find Mosaic, who saved the day. I'll certainly be giving Mosaic more opportunities in future projects