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Turtle Jack's

2.7 (55 reviews)
Closed 11:00 am - 1:00 pm

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Turtle Jack's Photos

Business Info

TURTLE JACK'S ATMOSPHERE

What's the vibe?
Moderate noise
Outdoor seating
Good for kids
Good for groups

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Recommended Reviews - Turtle Jack's

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Reviews With Photos

Group xmas option - rump steak, shrimp, scallops, potato & veggies...nom nom!!!
Sharena W.

Great attentive service esp for a large group over 20. Food was presented well & cooked to perfection. Would come here again...

Hell-of-a-Burger... zoomed in to show texture
Oliver G.

Went here for a work event (group of 10+). The service was good. Nothing extraordinary. The location is quite busy on a Friday night. I wasn't too impressed with the food here. I got a burger called "Hell-of-a-Burger", but...not so much. Hell of a tiny burger, I'd like to rename it... It was advertised as having jalapeños, jalapeño havarti cheese and bacon. On paper it sounded delicious. It came with one main strip of bacon along the centre. I think 3 or 4 little slices of jalapeño and did not taste great. The taste was bland and not spicy at all. Would not get it again. If you're thinking of "upgrading" your fries to sweet potato fries - don't. The fries come in a small container and you can almost count the number of fries. For the extra $3 to upgrade, it just seems like a rip off. $3 for a cup of drip coffee too seemed a bit steep. Not overly impressed with the quality of the food here. The friend beside me had the Turkey Club and it was dryyyyy... it reminded me of why I haven't been to this restaurant in a while...

Monika C.

Love the chicken wings and tacos! Good service and reasonably priced. Definitely would return

Satyanas X.

Typical franchise Americana type fare, nothing to write home about but their late night menu and some of their entres are OK. Lots of screens and booths in the bar plus the dining hall has ample seating. I agree with other reviewers the food and service can really be hit or miss, depends on the day and how busy they are. One thing to note, if they mess up call them out on it and management will usually try to make it right. Mistakes happen and they usually own up to it when it's their fault so don't be shy if you're unhappy or unimpressed. There's a Montana's and a Boston Pizza down the street so make sure they're on point, I don't believe in settling for mediocrity even with chain restaurants.

Sandy S.

Went there on a Monday night while in town for business. We sat outside and service was good. Had some Wayne Gretski pinot Grigio and a burger with poutine on the side. Food was good and left with a happy belly.

Kiranjit B.

Came here for my bday dinner last weekend and my boyfriend called to make a reservation asking to be seated in-front of the tv so we can watch the game. When we got there the lady was putting us in a secluded area without a tv but we wanted to watch both the bball and hockey games (Go leafs go!) Anyhow, the manager stepped in and figured out a solution and within a few minutes seated us as requested. He even checked in on us a couple of times to make sure we were good. Super pleased about that. I loved my honey garlic chicken tenders and the coleslaw was flavourful too. Enjoyed my night!

Anthony Nalli ..

Decor is impressive at this Turtle Jack's location. Tonight the service was a little slow as it seems our table was being served by the person also manning the bar. Price are a touch on the high side but the quality of the food is quite good. New York Butter is the topping to try on your wings. Dry Cajun is also good.

This was is somehow supposed to be red pepper soup! Looks more like plaster! Terrible! This place needs to fire the chef!
Danny C.

Really bad experience at this airport RD location. See pictures in photo section. red pepper soup was like paste , burnt chicken fingers, burnt chicken wings. Word of advice to head chef.... Maybe change your frying oil every once and a while so your food doesn't get burnt to a crisp!

the desert was the only pleasant surprise
Sonia N.

not sure what to say about the staff. some were inappropriate when speaking to each other. just not professional. drinks took extremely long to come out. it would have been nice to have drinks and appetizers then dinner. but, instead almost everything came to the table at once. the music playing was extremely loud and not sensored - yes, my guests and I heard cursing in the songs. I would have liked to see a seamless customer service from beginning to end. but, it wasn't for my first and last visit there. I can't even say this place is family friendly with the type of music they play. I had ordered a Steak as my main course. I'm not surprised it was tough, and veggies were too oily.

Moldy blueberry in my drink

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3 years ago

March 13/2023: Simply put...best wings in Brampton. Period. Service was good & this is a do over.

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7 years ago

Server amanda is horrible. Food came late and server needs to learn how to be polite with customers.

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13 years ago

Worst martini ever. MSG tasting food. Scalding hot water in men's room. Beware.

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10 years ago

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11 years ago

We come here fairly often and haven't had any complaints so far, food is always good, service good. All the desserts are fabulous.

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Turtle Jack's - newcanadian - Updated May 2026

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