Our waitress could not talk as she went to a concert the night before. Asking any questions about the menus was like work for the customers and made you feel like you were being annoying. She should have stayed home, as in a service job talking is part of your job description. I did call JA and management said it was addressed with the waitress, and that by law they couldn't tell her not to do her shift. read more

Jacks has a great atmosphere for having a few drinks and hanging with friends. I enjoyed the Tuesday night trivia. It's a nice game to make the evening fun. The food could be better though, but my biggest qualm was when our server would not put the machine down for us to pay. It felt like a pressure tactic to have her holding the debit machine, staring at you, while you select a tip option. read more

Jack Astor's - Sangria - Canadian (New) Near Me - Brampton, Ontario

food and service was spectacular! young lady named sydney who helped me went above and beyond making me feel welcomed and making sure i was comfortable, will be back soon ! read more

Dropped by on a weekday evening when the weather was warm so wanted to sit out onto the patio. Waited 10 minutes but was glad that we chose outside. The lights flowers and music make for a great patio experience. Our server was great at providing suggestions. Ordered the chicken fingers but decided to try it with their coconut curry sauce. I was pleasantly pleased with the meal. It was delicious. The wings were also tasty. Perhaps it was an unexpected busy night,the service was extremely slow. We were brought drinks /food which didnt belong to us several times by several different people. One of them spilled drinks on our table/ plates and did not bring new plates. read more

Perfect place for travelers staying the area, after work get togethers, or even the family looking for a fun atmosphere. Marianna was the perfect server. Food- great, Beer -great, Beer Choices- Great,, Service - Great. Your experience will be - Great read more

Great Atmosphere and multiple type seating arrangements , fits all ! Beer was great and food was not bad , could be better / hot / exotic . Tried the grilled chicken tacos and crab tip with nacho s . Speciality Craft beers could be highlighted better on menu ! Also service delivery needs to be better ! But overall A ++ read more

Jack Astor's - Canadian (New) Near Me - Brampton, Ontario

Went here Sunday early evening The restaurant had quite a few tables and we were seated in a booth The server was warm and helpful Told is about the beers and food Ordered some beer with appetizers Ordered the crab dip which came with bread and nachos and Tasted quite good Then ordered Chicken quesadillas which were ok not as expected and too small in size Like mini quesadillas though Tasted fine I've had better quesadillas These ones were just average tasting They have huge TVs so this is a great place for watching a game with some interesting drinks and food An great place with good food and excellent service Would love to go there again to try out some more interesting stuff from their menu read more

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Location: 155 York Blvd. Richmond Hill Visited Jack Astors at this location on Feb 3/24 Hands down one of my most enjoyable dining experiences. The staff were an absolute 10 in my books. The staff Matthew and Olivia were friendly and gracious and went the extra mile. The manager Emily was helping out as the restaurant was running understaffed. Definitely recommend this location. read more

Gone to this restaurant several times, always have a good time. Love the atmosphere and food, especially the nachos. Had Ray as a server this time, he was awesome! read more

Went to Jacks for a late night drink/snack and i have to say the service was great, our server was awesome had great suggestions and was very pleasant. Food on the other hand was not up to par. I ordered my regular buffalo chicken fingers with fries and was again dissappointed. The chicken fingers were soggy and fries were cold upon arrival. I told my server about both and she asked to replace however the other parties in my group were almost finished eating. read more

This location is very close to my work, so sometimes we go here after work just to chill and relax. The staff is mostly friendly here. The atmosphere of this location is always electrifying and they offer large variety of drinks and food. When I am hungry I always order the chicken club sandwich with Caesar salad or Parmesan fries. Its always feels amazing to have good food with company great friends and chitchat. read more

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Food was great came out fast and Our server Teryl was amazing and kind Overall 5 stars will be coming back

Jack astors has been my go to place lately. Many of my friends and I have been playing catch up these few months and I always suggest coming to this Jack Astors. The main reason for always coming here is surprisingly because of their steak. I know, it sounds crazy, but for a chain restaurant they have GREAT steaks. Now I've only ever tried The Classic, so I can't really say much for the other steaks on the menu. Jack Astors has once again changed their menu for the 100th time but luckily for me, it's in my favour! Up until a few weeks ago The Classic would make you choose between a 7oz steak and 11oz (I believe). Then you'd have the option to add veggies for an extra $3 something. NOW, for the same price of $22 something, The Classic offers you a 7oz steak, garlic mash (which I prefer more than the loaded mash) AND veggies. Score for me! Let me tell you, they always cook my steak to my exact liking (medium) and 4/5 times, the steak has not been chewy. You know, chain restaurants can tend to have low quality chewy steaks, but not here. Kudos Jack Astors. If you're on a budget but craving a good quality steak, this is your place. On my most recent visit I also decided to get the brownie baked inside of a cookie for dessert. Because I am a fatty, I HAD to add ice cream to this. How can you have a warm cookie and brownie without ice cream? Preposterous! It was only an extra dollar to add ice cream. YOLO. I ended up only eating the middle part of the cookie aka where the brownie was. The edges were slightly over cooked and hardened a little too fast. I'm not a fan of hard crunchy cookies. Anyways, the soft parts I ate were delicious and with the ice cream it was perfection. It sucks I had to waste half the cookie though. Like I mentioned before they've changed up their menu so if you weren't a fan before, there might be something now to your liking. Although I find their menu pretty diverse already. And of course, try the steak! read more

Jack Astor's - The Classic - Canadian (New) Near Me - Brampton, Ontario

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Went to the 154 West Drive location as I have eaten the steak before and enjoyed it before. After arriving, the attendant did not inform that they were out of steak and said 50 people came and ate all their steaks for today. There was no sign or warning for the customers and we were utterly disappointed as we only found out about the steak when our server asked for our order. I drove quite far so it was very disappointing and the organization was poor. Next we asked for some straws and they are out of stock on that as well. Definitely a dissatisfied customer. read more

I had four enrolment seminars to conduct in Brampton today. I had headed out for lunch about 11:30am and went to Jack Astor's, which was a five minute drive away. The hostess who greeted me was very friendly. After she seated me, she asked me if I wanted a newspaper. I had my book but thanked her. A server came over right away and asked me what I wanted to drink ... I ordered a Diet Pepsi. She said that Rachelle would be my server. Rachelle was very friendly and chatty. I ordered what I usually order when I'm at Jack Astor's ... Chicken Parmigiana (fresh chicken breast, lightly breaded and topped with smoked Mozzarella cheese and tomato sauce; served with bowtie pasta, tossed in a creamy cheese sauce). I don't like parm cheese so asked that none be sprinkled on my pasta or the plate. When my meal arrived, there is was. But it was quickly fixed. My meal was delicious! Given the season, the restaurant was busy with what seemed to be holiday luncheons. I'd go back the next time I'm in the area. read more

Jack Astor's - Canadian (New) Near Me - Brampton, Ontario

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There were no major games happening nor was there any good deal attracting guests to come. But still it took forever to be seated. And another life time before seeing our server taking our order. There had a lot or staff when I asked they said I had to talk to my server. My water came in this chipped cup. Since the place is so poorly lit, I didn't see it and drank out and cut my lips on it. I told this to OUR server and asked for a straw, she could not have cared less and I did not see this straw until the next time I saw her, which is when the bill came at the end of our meal ( 30 mins later). I will not be coming to this jack Astor's ever again. But if you are brave and still want to go, save your lips. Get straws!! And last tip, just don't go here. read more

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im sorry but this was not very enjoyable because they insist on playing the music WAY TO LOUD!!!! We politely asked them to turn it down but they claimed that direction was coming from head office and they do it for ambiance. I'm sorry but ambiance is a candle or two not being able to hold a conversation with the person sitting right in front of you is not ambianc!! It was the worst dining experience I have had in a very long time. We were here with a large group and we will never come back. read more

I have been to Jack Astor's many times and I have quite a lot of good things to say about this restaurant. The food is always tastes amazing, (I recommend Fiesta Salad Bowl). The service is so warm and welcoming, it truly makes me feel so comfortable inside the restaurant. read more

This was my first time back to a regular favourite of mine, since their renovation a few weeks ago. This trip was definitely bitter-sweet. We ordered our usual quesadilla app, however not only was it smaller in size, there was no chicken in it. Odd, but ok, so then the mains come. I had an old favourite that was making its (sadly only seasonal) return - the Montreal Smoked Meat Poutine. It was great. My wife however got the Pad Thai and it was bland! I tried it myself and you couldn't taste nearly any park of it - even the chicken was flavourless. That's a first for Jack's. The dessert however almost made up for it. We decided to share the new deep fried Nanaimo Cheesecake Rolls and they were great! The server was decent, he seemed like a newer person in the industry, but he faked it well enough. He also forgot to bring my beer - that's disappointing as well. The new design is more open, modern and allows for more seating - which is great - but the parking is still an issue. The place was very busy and for some reason the staff didn't seem their usual, friendly selves. The visit definitely felt rushed. Looking forward to visiting again, but overall it was one of the weaker experiences I've had here sadly. read more

Jack Astor's - Canadian (New) Near Me - Brampton, Ontario

The food was average the service was good. Pan bread was delicious as usual. Chicken fingers were good coleslaw was okay. Pad Thai was not the traditional tasted too sweet. read more

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Dropped in for lunch on a Saturday. food was great, restaurant was clean and TJ our server was superb.

I've been a long-time loyal customer at this location, but tonight I've had the worst service. My waitress never asked how our food was. She placed a large group of people beside our table that continuously rammed their chairs into our table without acknowledging it. They then continued bringing chairs to their table and asked us to move although we were at our table before they arrived. Our food came pretty quickly but they up charged me from fries to 5 sticks of celery.... that was 2$ more. I think that's slightly much. We finished our food and we remained drink less for 30 mins before she told us it was last call at 12:45. Could have fit a few more drinks in there if she came by. When she finally came back she didn't asked to refill out drinks. Our waitress was Stefanie P. read more

Jack Astor's - Canadian (New) Near Me - Brampton, Ontario

Went to jack astor's for valentines day. We were smart and arrived for 5pm early dinner. The service was very good. The place was packed. I was not blown away by the food. We tried the following: Crab and Lobster Dip: This dish was very salty, the quantity of dip seemed a bit small and the seafood was sparse. The dish seemed large, but it was not deep. We enjoyed eating the warm pitas served, but we ran out of dip, so I took home the left over nachos. Would not repeat this appetizer because it seemed very processed and not at all homemade. Buffalo Chicken Cobb Salad: We were sharing apps, so the waitress split the salad on to two plates for us, which was very nice. There was too little bacon and blue cheese for my liking. The chicken was absolutely delicious. Celery seemed to be an odd choice to have in the salad. I did not like the dressing. I would not purchase this cobb salad again. Brownie filled cookie with vanilla ice cream: The over sized cooked was served warm and the vanilla ice cream was delicious. I would order this again Banana Split: This was marketed as a kid size, but it was massive, my whole family could have shared it. Rubbarb Cheesecake in a mason jar: I had high expectations for this dessert and did not love it. In fact, I thought it lacked a homemade quality. The cheesecake pieces were rectangular and seemed very processed, almost like it came out of a freezer. Overall, I think Jack's might be a meat restaurant because the buffalo chicken ontop of the cobb salad was amazing, crispy on the outside and juicy in the middle. My husband went to jack's last week and had the steak, he said it was comparable to the keg and he is a big red meat guy. read more

Jack Astor's - Lobster crab dip - Canadian (New) Near Me - Brampton, Ontario

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A good friend of mine told me about this place and dragged me here. I must say that I am happy they did. On the outside it looks like a typical sports bar and grill, but it's definitely not. This place is much better than that. The atmosphere and vibe of this place is what sets it apart from many other similar places I've been. The employees here are super nice, they all wear these shirts with funny messages on the back. When you start to look around you will see funny posts hanging on the walls. I guarantee that you will laugh at a few of them. Asides from the great service and fun atmosphere, the food is great. I definitely enjoyed myself here. This place has definitely got it down on how to keep people coming back. Definitely recommend giving this place a try, you won't be disappointed. read more

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Joe was an AMAZING server, it was only his 4th day but he had a very positive vibe and was very nice.

my review is a little late as I was here on Friday with some of my friends from the east end, as this location was a regular Thursday night place for my coworkers and I for many many years. with the weather being so nice on we wanted to sit on the patio, come'on who wouldn't? we sat for the time being at a communal table and asked to be seated at a different table when one became available. although we had some horrible service from the server who was originally helping us - we asked to speak to the manager to let them know how disappointed we were. When Trica came out to talk to us, she was very empathic and understanding - our biggest frustration was the waitress never came back to ask if we wanted dinner and one of the apps we ordered didn't come. We definitely didn't expect her to take care of our bill and give us dinner but we were truly grateful for her hospitality! She was even kind enough to change our server to Mark who was truly phenomenal! I will definitely continue to return here :) Thanks Trica & Mark for the awesome experience that could have been sour! You're the reason this is a 5 star, recommendation! read more

Jack Astor's - quesadilla, poutine & spinach dip - Canadian (New) Near Me - Brampton, Ontario

This is a delightful family restaurant. As luck would have it...I went with some of my family members. The service was very good. Delightful young lady that was efficient & fast. The only comment on the food that I have for this review is...The famous Jack Astors Chicken Fingers were delicious....end of story. read more

Located on the corner or Clark and Queen St... next to Tim Horton's drive thru. Great friendly service. Our server Marji was awesome. The booth seating does not leave much space. I am not a big person and I have to say... its a tight fit. There is a nice patio but the atmosphere is the busy parking lot and Queen St. The bar is setup with a bunch of joined TV's. Good for a sports event. The food came out oretty quick and was very good. I do think the portion was less than another Jack Astors I recently went to. Parking is ample here. read more

Jack Astor's - Steak Fajitas - Canadian (New) Near Me - Brampton, Ontario

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Arrived Sunday afternoon at Toronto airport and went straight to Niagara falls. Didnt get back to the hotel until almost midnight. Used my trusty Yelp app and this place seemed like the only place open and still served food. Decided to go and order take out. Took forever for the bartender to take our order but was happy when she said it would only take 10 minutes. 45 minutes later the food finally came out. Got the burger and poutine and was so not impressed. Burger was dry and fries were over cooked. My co-worker worker ordered chicken tacos but they were out. Got the beef instead and she said they were gross. Funny though... throughout our trip, everyone said how awesome that place was... so not impressed! Will not be back next time I'm in the area. read more

Jack Astor's - Canadian (New) Near Me - Brampton, Ontario

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I hate when I forget to get the servers name ‍ Anyways, I give here 5Stars cos even servers that were just passing by took the time to ask if we were enjoying our meals. I really appreciated that :) P.S. The food was good too :) read more

Jackastors is usually the place to go for random group dinners. This location is always busy, twice I had to wait and once I just ended up leaving. Anyways there food is worth it though, I always order the classic poutine with tossed up chicken fingers. I probably go to Jacks to have that once a month at least. The nachos are typical, nothing special. The crab dip, quesadilla, chicken poppers (I believe that's what they're called) are all good but don't recommend any of the pasta's. I never had a complaint the countless times I've ate here. The food and customer service is consistent. Oh forgot the brownie, its one of the best. read more

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Abysmal service. Late and wrong drinks; long delays in reaching servers; poor food. Would not recommend

I went here for New Years with two of my friends, and we had a good time. Our service was great and our waiter was really nice. I had a frozen drink and I loved it, it was really yummy. We didn't get any apps, we went straight for our meals. I got the fish and chips, and it was okay to say the least. Maybe I've been watching to much Chopped Canada, but the presentation was... Okay... Also on a side note, I had no idea that Jack Astor's did not serve coleslaw on their menu! When I ordered the fish and chips and got my food I was surprised that the coleslaw wasn't there so I asked my waiter about it. He said that the actually didn't serve coleslaw (and I believe he also said baked potatoes) on their menus. I was shocked. What's fish and chips without coleslaw? Is it just me or is that just plain weird?? My friends liked their food, so that was good. Also this was my first time going to a resturant on News Years, so when it was coming down to the count down they handed out party favours, like the ones you blow into to make noise so that was fun. Though, they didn't have enough and two of the girls at the table behind didn't get any. And mine didn't make any noise . In my humble opinion, they should have given out free shots to their customers Overall, the atmosphere was lively and the service was great. I just wish I had a better food experience. Oh well, maybe next time. read more

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where the heck did the nachos go? are you guys on crack! that was your best appetizer read more

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We always come here because the garlic bread is so good. Today it was not good. Burnt and tasteless. Two of us ordered sauced and tossed chicken fingers with fries. Both were barely warm let alone hot. Other friend ordered burger. It was not hot off the grill though a bit warmer than the other meals. service was great. read more

Food and service has progressively gotten worse at this location. Servers are not attentive at all and the food is overpriced for the quality. Better off going to turtle jacks. read more

We went to the restaurant once before in a different part of Toronto so we tried another one while we were here. The food was good here. Lots of big portions. The macho nachos definitely lived up to it's name. The beef tacos came with 3 tacos. The buffalo chicken tenders we're awesome. But the service was pretty slow. read more

Jack Astor's - Ye olde faithful macho nachos - Canadian (New) Near Me - Brampton, Ontario

The service was not good at all I ordered a beer and it was flat so I ordered a new one. The manger gave me the wrong beer knowing she gave me the wrong one but she didn't care. What surprised me is that our server was not her and it was a new server 5 day in the job and he did say it maybe finished and warned us it may be finished. So we new it was the wrong one, she went to our server and told him. He didn't say anything. She was rude and disrespectful to all of our Fay and friends there. The service was also super bad and slow. I am not going back there anytime soon. read more

This location is just like every other Jack Astor's with one key difference: on Thursday night's IF you ask them "Do you do half price appetizers tonight?" they have to say yes. You can only get this deal if you ask though. They use to offer it and then took it away but will honour the deal for people that come in and ask for it. Tonight's dinner was "shanghai lettuce wraps" for less than $5 and the person I was with had wings (which also fall under the half price appetizer deal). They have a nice patio for the summer. A classy joint? Definitely not. But it is predictable, and you've got to laugh at tackiness of servers scrawling their names and times they visited your table all over your brown paper table clothe. read more

I've been to this location several times now, and I usually enjoy the experience. I'm fond of the tongue in cheek decor and the exceedingly yummy bruschetta that's on the menu. The waiters and waitresses are usually prompt and friendly, though in all honesty, I suspect the time of evening that I go may have to do with that. The menu is diverse and offers a nice variety of meals. One of my favourites is the asiago chicken pasta, and my husband quite likes their steak offers, and of course, the bruschetta. It's quite the popular location, and with good reason. read more