My wife and l stopped in to look around for a man's Navajo Indian cuff for me today. In addition to a great selection of Indian jewelry for men the customer service was top shelf. They took their time showing each piece and there was no pressure to purchase. I ended up purchasing two Navajo men's cuffs and will definitely return again. They get it that it's about customer service and they now will have a repeat customer. read more

My favorite place to shop in Austin. Period. So many cool things in here. If you like Native American styling you have to visit. The prices make much of the art prohibitive for me at this point, but its fun to look. We have some cool geode wind chimes and moose moccasins from here. I don't often shop, but when I do, I choose the Turquoise Trading Post. read more

Everything is beautiful. Great for gifts. It's a little pricey but everything is so special and makes it worth your money. They have all kinds of stuff. It's better if you just stop in and check it out read more

Reposting, due to the business paying yelp to obscure it. (How yelp works) This place has cool merchandise, I have bought probably $1000 worth of random odds and ends. They are pricier that they should be, though it is a brick-and-motar store, so I can understand needing to keep the lights on. Where it all goes downhill is the staff, and evidently the owner himself. I went in to purchase a gift for my wife's birthday and found a really cool, if expensive, item. Long story short, the item was damaged, and when I went to exchange it (2 days later), there were no comparable items available for exchange. They were unwilling to work with me on a more expensive item, so I asked if I could simply exchange for a cheaper item and receive a refund for the difference. I was then informed that they DO NOT OFFER REFUNDS for any reason, that they would only provide store credit. I was told by a younger gentlemen with glasses that only the owner could offer refunds, but never does. After waiting several days for the owner to come back into town. I was still told no refunds, ever, for any reason, even though I was originally looking to still spend SOME money with them. I told them I wanted a refund for the entire purchase amount at this point as I was dissatisfied with their customer service and business practices. I was told again, no refunds for any reason. So unfortunately, due to the fact that they sold me damaged merchandise and were unwilling to work with me. I had to let them know that I would simply be taking this up with my bank to charge-back the transaction if they were unwilling to help. Well guess what, they processed the return! Followed by a snarky "...and please don't ever come back!" from the thin framed guy in glasses. I let them know that would certainly not be a problem. To which he responded, "buh-by now, please leave! buh-by!". Classy. I may have muttered some expletives on the way out after that comment, but I was pretty cordial up until that moment, never raised my voice, never uttered any profanity. Now it is this hilarious story I get to tell about being banned from a Native American jewelry store, simply for expecting them to offer basic customer service. The funny thing too, is that the item I bought has a 60 day money back guarantee from the manufacturer, FOR ANY REASON! As a dealer, they likely could have called them up and worked something out. Instead they lost quite a bit of future business. read more

I went in there on Monday the week of Christmas with a small clue of what to get my wife. Walking in I was greeted by the nice staff. Looking around I was a bit over whelmed and I didn't know where to start. I spoke with a women named Natalie, who was extremely helpful. I ended up buying a beautiful opal necklace, she said it was made by a group of artist called a Touch of Santa Fe. My wife was thrilled on Christmas day, she loved it so much. I want to thank Natalie for helping me with my choice. I do plan on going back for future gifts for my wife. read more

100% the most wonderful and amazing store for Native jewelry in town. The gentleman that owns it is the kindest most helpful man around. He will always have my business. Need something repaired? He will take care of you 100% and give you the best advice. Love this place! read more

This place is heaven. Such gorgeous art, of every kind.... I never want to leave. Breautiful pieces in a beautiful store..presentation is accessible and fun to shop. I want everything!! read more

I like going here because the strip mall itself is kind of a cultural emporium. You've got your Catholic Gift Shop, your comics (Dragon Lair), your Japanese grocer, imports, and pirated DVDs, your wig store, and, of course, Turquoise Trading Post. Turquoise Trading Post has a black cat that sleeps curled up in a woven basket on the counter. I believe said feline also has a business card available upon request. Last time I was there, the staff thanked me for "visiting our beautiful city"; funny because I live here, but was profiled somehow as a foreigner. Could it be I wasn't wearing moccasins? The Turquoise Trading Post is my current favorite go-to for gifts that fall into the category "wood arts". I mean that in every sense: T-shirts depicting animals which reside in the woods; countless carvings and crafts made out of cherry, oak, pine, etc; jewelry and adornments made from wood. Obviously, there is a plethora of turquoise, mostly in wearable form. Lots of petrified wood and Native American relics for sale and on display. I noticed a few "We don't call 9-1-1" gun-pride magnets, and there's plenty else here to associate the place with rural culture in general, with cowboy culture specifically, all with an overall affinity for Native American religion and art. It's such an interesting place; in addition to all that, you have the added dimension of New Age chakra adherents and energy healers, coupled with the spendy energy of young hipsters eager to co-opt the aesthetics of any culture not their own. Plus, don't forget there is a cat with a business card. It is truly the dive bar of precious rocks boutiques, with much more diverse a consumer crowd than say, Nature's Treasures (giggle). All that aside, at least for their wooden goods, I would say their pricing couldn't be more fair. I purchased a beautiful, stained, hand-painted small wooden box and a petrified wood, laser-cut Christmas tree ornament for $25 dollars, which is nothing compared to prices I've seen at similar special interest/ Country Western stores. I've seen those little boxes start at $30 in places in rural North Dakota. And it's true that North Dakotans love their wooden boxes, but so do Texans, I'd wager, and $25 for two carefully-created items is a straight-up steal. As I'm not a collector/ aficionado/ Native American/ pranic healer/ cowboy/ sorority sister, I can't really speak to much of the Turquoise selection, for which this institution is probably most revered, but I can say it was very large. At least half the inventory in this store appears to be Turquoise jewelry/ belt buckles/ decorative adornments. The staff is very nice! I've been told punny jokes on more than one occasion. And they gift wrapped my purchases for free! read more

I've been going to the Turquoise Trading Post for years and always have the best of experiences there. Recently, I had to take in my belt buckle (purchased from the trading post) in for a repair. Somehow I managed to loose a stone from the belt buckle and they replaced the turquoise stone without charge. That's what's I call standing behind one's work. read more

I like the staff and the store's inventory. Have shopped there for gifts a few times a year for past several years. I give them a 3 star rating, b/c what's up w/ their website? Maybe it's under construction? read more

This is a wonderful little gem in the Alandale area. I dropped by one day on my way to Dragon's Lair and I'm glad I did. They have all kinds of native American jewelry made from unique precious and semiprecious materials that you won't see at Kay Jewelers such as spiny oyster shell. They have beautiful pottery as well. My house has more than a few choice pieces from here. Prices are reasonable and the owner is kind and friendly. Lucille, the store cat, always seems to be sleeping in a bowl as you walk in. read more

Love this store! The sales associate who helped me was friendly, knowledgeable, and very patient with me while I searched for the perfect earring for my wedding. Love their cat Lucile who sleeps in a basket on the counter, so sweet. read more

This place is so cool! So much authentic native American items. It's neat and will organized and the customer service is good as well. The staff is very informative. It's a good place to shop. read more

Went on Saturday and loved selection and prices. The young man was so nice and helpful and bought a lot of Mother's Day gifts!!! Perfect place for that, or any gift for a lady all ages, got me a gift, sister in law, mom, and my daughter some stud turquoise earrings!!! Wow!!!! And I want to go back for more. read more

Beware, their return policy is very restricted. I bought expensive jewelry and they packed it. I had had it for one week, never took it out of their packing and took one of the items back, requesting a credit on my card. This was declined. They said returns are for store credit only. The credit is a document that they describe "as good as cash" and good for one year.It is not person specific and is like a cash currency, if it is lost or stolen, too bad. Apparently they have no record in their books of who it belongs to. This seems very unprofessional. I do love their merchandise and have made several purchases and have sent friends and family there. I do recommend them, just really object to the return policy. read more

I love this store, very cool native American art with a huge jewelry selection as well as other very neat gifts and such.

I couldn't be more pleased with the help and excellent customer service we received at turquoise trading post. They have an amazing selection of every kind of turquoise you can imagine. Special thanks to Levy for his help and vast knowledge. read more

The owner was very UNFRIENDLY over the phone. No excuse for being rude. He came off very arrogant and offensive. I will never be visiting the turquoise trading post in person. read more

Love this store! They have a wide selection of turquoise jewelry from New Mexico! I have bought many pieces!

Stopped in today to browse for some gifts for my mother and sister and couldn't have been more pleased with my experience! The man that helped me, whose name I didn't catch, was incredibly sweet and patient. I was a bit overwhelmed at the sheer selection, but I never once felt rushed. He was incredibly knowledgeable and helped me to find the perfect gifts for my family within my price range! I will definitely be back soon to pick up some jewelry for myself!! read more

They are super rad, and have such an eclectic selection. More importantly, they know what they are talking about when it comes to quality, and sell jewelry you can feel comfortable purchasing. The quality of materials at the Turquoise Trading Post is infinitely superior-compared to the Corner Shoppe. To put it simply, the comparison is like Wal-Mart versus Whole Foods. read more

I love this place. Every time I get any money I go there and get something. Very helpful people there, and they know a lot about each of the artists, the history of the pieces, and even the stones. read more

We have been coming here for a few years now. The whole staff knows us and we know them, so it makes for a really homey atmosphere, and they are this way with all of the customers, so the service is top notch. Plus the music puts you in a trance! I love the sweet black kitty who is always snoozing in a giant wooden bowl and the selection of everything from stunning jewelry to unique housewares all handmade by Native Americans, which makes me giddy (and broke). I own quite a few things from here and always receive compliments on everything. A fantastic place to buy something for the person that has everything else. read more

Always searching for that perfect piece of jewelry that is an original one-of-a-kind and designed especially for you??? Turquoise Trading Post has the world's best selection of authentic native american artisan jewelry along with a huge selection of wall art, pottery, instruments, wind chimes, collectible art glass, fetishes, belts, foot ware and wool blankets... Each piece is luxurious and created with passion and love... My husband and I frequent the post each month and always find something very unique for our lifestyle. Make plenty of time for yourself to browse the spacious layout and bring your iphone to share photos with friends and family of all the spectacular things you purchased or that you have on your wish list!! And in closing, abound the many beautiful things is a staff well versed in the history and culture of their inventory as well as a welcoming smile and exceptional customer services and dont forget to say hello to their hidden gem, "Lucy", who you'll find nestled in a basket for a long afternoon nap!! read more

This is hands down my favorite place to go shopping for silver jewelry. The staff is extremely knowledgeable about the stones and where they're from and they have a huge assortment from which to choose (sometimes too big--makes it hard to narrow it down!). And, yes, Lucille (the cat) definitely adds to the charm of the place. read more