I have been here a couple of times and each time it was welcoming. At this time I was going in for an evil eye and some sage! Tiffany at the front took notice of this and did a tarot reading for me which was really sweet. Apparently my ancestors had a lot to say hahah My experience was great and im looking forward to coming back again. The other lady in there also was nice! I didn't get her name but she helped but my on a necklace :) read more

Crystal Works is a wonderful crystal store with amazing inventory and very knowledgeable and kind people. They patiently answer my questions and make very appropriate recommendations to me. I appreciate their help. read more

I was recommended in this place by a friend. I went today for the first time with a couple questions. I mean, it was greeted by Stevie, who ended up being my savior for the day. The friend that referred me to this place had expressed them thinking that I was very much an empathic kind of energy of a person.( I think I said that correctly) He was making mention of my past week and how hard I've had trouble dealing with leveling out, and how with the world being so negatively filled and charged, that I've been just consuming and taking on way more than my body is accustomed too. When I walked into the shop and started to ask questions Of what I needed Stevie knew just what I was meaning. It was odd like I felt seen and understood by a complete stranger. She walked me around the shop and explained what she would suggest. Never did she say I need this or you need that. The whole thing felt like I was with a close friend who cared about my well being. I ended up getting some of the recommendations and I'm very excited to see how my space/energy changes. I'm so grateful for Steven, as when I walked in the selection of their gemstones and crystals and items was kind of overwhelming for someone that doesn't know or understanding a lot about this world. There were crystals of all kinds throughout the space all organized and labeled. They offered jewelry, incense, hair accessories. You name it they offered it. I was also surprised by the cost. I have always been told or thought having a crystal buying habit would be pricey. But I walked out with what I needed for under $40 Along with an amazing boost for my energy. I will definitely be going back. And I highly recommend if you need anything check them out. read more

I came in here not knowing what exactly this place was going to be. I've been to metaphysical shops before but this was the first I heard of this location and it's amazing! The selection and the staff are incredible! Everyone here was so freaking nice!!!! They were so approachable and friendly! When we first walked up they had a bunch of free gifts outside which I LOVED! And then when we got inside they had these cute little shopping trays that were perfect! Their candles and incense are crazy good, the divine universe, sky & thunder, and money tree are my favorite candles! You guys have to stop by if you're in the area for a shop like this. They have everything you can think off. Plus the parking was really good, I'm always hesitant to go to stores in shopping areas like this just because the parking is usually rough especially on the weekend but they had some really good parking!! Absolutely will be coming back here once I have some more money! read more

Crystal Works - Check out - Jewelry Near Me - Austin, Texas

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Looking for a special place where you may find a magic gift for yourself or someone that you love a bunch? Whether you're looking for something "Woo Woo", shopping for someone in your life that's kinda "koo koo", or just in the market for something sentimental and pretty, I recommend you keep this place on the top of your list. read more

Cutest little shop with cool items and the employees went above and beyond to help. That is all I know at this point but will go back when I'm in Austin in September read more

I had a recent bad experience going into a place for crystals and etc and this place was exactly what I had in mind when I think of a place that sells crystals It's cute, small and intimate. They were saging everything while I was there it smelled amazing. The staff was so nice and helpful. Lots of information and very really reasonably priced! I highly recommend! Especially for gifts! read more

I called Crystal Works this morning and gave my name, asking if they could restring my pentacle on a new cord because the old linen one that came with it was about to fall off from wear/tear. I did not buy my pentacle from Crystal Works but they said to come on by and they would take care of me. I took the bus over to 12th and Lamar and when I got there the shop keeper knew who I was by my issue and helped me restring my pentacle with some gorgeous purple cotton blend cord. I bought a decadent large bundle of sage and after checking out she used my name. She seriously remembered my name from the phone call! The woman helping me at Crystal Works was so helpful and knowledgeable and kind! She made all the difference. I will definitely be a return customer. I never asked her name but I am really grateful for such fine service and an excellent shopping experience! read more

Crystal Works - Jewelry Near Me - Austin, Texas

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*Warning - I have my hippie moments - this is one of them* So after taking a friend of ours to an oddities store he felt had bad juju we came here to find some sage. I'm longing for my Avalon/New Age store & for me to surround myself with pretty rocks. (shhh, I know I'm all about science, but I like pretty things & placebo affects). This definitely has some great stuff. I found a tumbled beautiful quartz rock & I got my husband a hematite ring. The prices are pretty reasonable & this is not an herbal & roots store - just simply pretties & some new age goods. The lady at the cash register had great suggestions for place around the area & I love how everyone in Texas is so helpful. I definitely will come again. read more

Crystal Works - My pretty little quartz. Actually it's quite big! - Jewelry Near Me - Austin, Texas

I've been shopping here frequently for many years because their help/customer service is on a different level. Most of the employees have been there for years and are as friendly as they are knowledgeable. They've helped me select gifts while being extremely patient and understanding. Their selection is fantastic, too! In a world of box stores and Mega-rock stores this place really stands out for the personal touch. If you're not sure what you want and need a relaxed environment, this must be the place. read more

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Such an amazing place for all your healing needs. Positive energy and amazing people helping you find exactly what you're looking for, great experience all around!! read more

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Love love love this place! The energy is amazing and the women that work there are too. I have bought so many stones and crystals from there. Started my journey at this place and even brought my daughter here. Their jewelry is amazingly priced and on the whole I would say not too expensive. I normally go here and Natures Treasures for my items. I do wish they carried more candles and ritual stuff, but I know this isn't their main focus. Which is okay :) I recommend going here if you are on a journey and really need guidance. Heck just take in the energy of the space and feel better. read more

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Staff is amazing, very knowledgeable and will answer your questions nicely. They have a beautiful selection and the store is super cute.

This is one of the best places i've been to in such a long time! As soon as you walk up you're greeted and given a sanitized tray to shop around with. Everyone was incredibly friendly and informative about everything in the shop which made my experience so wonderful! This place is a gem (pun intended) and i cant wait to go back. 100% worth a visit!! read more

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Crystal Works in Austin was such an amazing experience. Anissia and Udi were so helpful and prepared such an amazing gift (a dream catcher) for my daughter. I would rate it higher but I'm only allowed 5 stars. read more

This used to be my favorite crystal store in town. That was until I saw a display where they are trying to pass Coppernite as Nuummite, at Greenland Nuummite prices. Nuummite has labradorescent flashes, while Coppernite has metal flecks. Buyer beware. What they're selling is worth half of what they're asking. read more

This place is nice. Seems to be the best crystal store in Austin. It's clean and unfortunately small. They have a lot of jewelry and most of their items are behind glass. Their jewelry is beautiful and well priced. They have your basic crystals. Nothing really unique or out of the ordinary. I didn't stay long as I was disappointed in the lack of uniqueness of crystals. read more

Obsessed with this crystal store! Great energy immediately when I came in. The employees are incredibly nice, helpful, and knowledgeable. They are very covid conscious and limit the number of people in the store. I had to wait 30 mins to go in but they text you when it's your turn! It's a small shop but there's a wonderful selection of stones. The tumbled stones are well priced too!! They even give out a little goody bag of dried lavender when you come in and water when you leave! Can't say enough good things about this shop read more

I love crystals. I'm a hippie like that, I guess. The smell in here is awesome, like incense!! My favorite part of this place is the necklaces they sell. A woman who works here makes them, and I really love them. I really do feel as if a crystal can change everything about how your energy affects you, and these necklaces make me feel some kind of way; each one is different and I love being able to switch it up based on what I'm going through at the time. If you're looking for a nice gift I highly recommend this place, a crystal is so thoughtful and they have really cute jewelry in general if the crystals on a string are not your thing. I just wish there was more information on what the different crystals mean on their loose crystal selections; I'm fascinated with that kind of thing, but I can do my own research which is fine. read more

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I love this place! It's like a candy store :)) First time I came here with a friend and we spent a good couple hours browsing and talking about crystals as well as chatting with the staff. Everyone super-friendly even thou the store was kind of busy - it was a weekend. They have lots of crystal options, each in many different sizes, shapes and of course... prices. Really recommend it to anyone looking for their crystals supplies. read more

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This is a joke horrible customer service I would not recommend this to anyone you would think that people in a crystal shop we know more about light and love!!!! read more

From the pictures I figured this shop was going to be nice but actually getting inside you realize pictures don't do it justice. There's such a huge selection of loose crystals, jewelery, accessories, spiritual tools and so many other things. And both the employees in there were so helpful, knowledgeable, and sweet! The day we visited was my boyfriend's birthday, and he was given a little crystal as a gift! Can't recommend this place enough. read more

Brought my 14 year old niece here on our date day. She's super into crystals and loved this shop. Everyone was really friendly and they have a great selection of crystals and jewelry read more

So much selection in such a small place. My brother was looking for crystals that aid in healing and the employee (tenesha?) was super helpful. Be prepared to spend money because of how much there is to choose from. I got a crystal necklace with a chain extender and my brother brought home a nice selection of healing crystals. I just wished there was a hand out telling us what the stones we bought were and what they were used for. read more

The staff is SO sweet and helpful!!!! They are 100% COVID cautious and aren't rude about the situation. They love to engage with customers and practically make everyone feel at home. They offer sparking water (even if you didn't buy anything). Everything they have in the store is absolutely cute!! I love it here read more

UPDATE: It has been a MONTH since I was told the "owner would contact me" NEVER have I got a call, voicemail, or text. I am beyond upset after all the years I have spent tons of money here and all the people I have referred here to receive this type of abysmal customer service. All while, I have a necklace I NEVER got to wear. read more

If you're a person of color, you're better off going somewhere else. The lady with short curly red hair behind the cash register needs to work on her customer service skills; don't get me wrong she did have nice conversations and even joked with customers EXCEPT the 3 hispanics at the store. I don't know what her problem was but how are you working in a place that is all about keeping bad energies away yet YOU are the negativity by making people feel excluded. She kept looking at what we were looking at, constantly asking us if we were ready to check out rushing us but having all the time in the world for the white customers, and didn't acknowledge us at all when we were ready to pay we kept saying thank you have a nice day and she ignored us and kept talking to her coworkers instead. The only employee that was kind enough was the blonde girl at the front door offering us something to drink. I almost did not even bother writing this but by looking at other reviews, we are clearly not the first ones to have experienced this at this store. read more

Great find! Very friendly staff. Weekends are busy so call ahead and you can get on a list. Very helpful staff and huge selection. Fun place to explore with your little geologist on a rainy Sunday. COVID clean thumbs up. They carefully checked temperatures at the door before entry and gave out hand sanitizer generously. All wore masks. Allowed only a few in at a time. read more

This store has a great selection of tumbled and raw stones, that are suited for reiki/healing/energy work. They had many of the less commonly available stones such as shungite, merlinite/purple gabbro, and malachite as well as lovely commoner things like quartzes (clear, smoky, rose, amethyst). Their tumbled stones are in a good generous size, unlike other stores in the area. Their stones are also beautiful specimens, both to the eye and when held. Their staff is friendly and extremely knowledgeable about their stones. They have a small selection of metaphysical items--books, tarot and oracle cards, pendulums, herbs, incense, and essential oils. And lovely jewelry, both pagan and mundane. For the small space, they really do a good job of packing it in! I gave four stars because their prices can be higher than some other places. My advice is to get your basics at other cheaper stores, and things you can't find elsewhere here. read more

I'm not too new age-y, but I do enjoy mineral stones, incense, and all that good stuff. Crystal Works has a huge selection, knowledgable staff, and is just plain cool. They've been around for a long time. Shop local. read more

It is a little location but they do have a great selection! They are taking precautions due to Covid and letting a few amount of people at a time so i recommend going on a weekday when it's not as busy. Overall a great hidden gem read more

I was really excited to go to this shop, I work at a school and one of my students recommended me. I went and some lady with tattoo's had the worst customer service, I asked if she could assist me with the rings because I do not like yelling in a store, because the store is pretty clustered/small, not too bad though. Anyway, I asked if she could help and she just gets a really nasty attitude and goes on to say "Can you wait, I am doing something", I continued to be nice and I told her "I am not in a rush, we can go at your convenience." I did enjoy the other two staff! They were nice. I am also a POC and that seems to be a pattern in her behavior, therefore maybe check her biases. read more

I was walking around the plaza and just peeking in to see if something would interest me. The lady working rudely rushed me out of the door as if I had done something horribly wrong to tell me that there was a line. There was only a couple outside of the store so I didn't assume there was a line. She just handled the situation wrong and made a big deal out of something that I had no idea about. After she made sure to tell me in a condescending manner the time they were closing, which was still 30 minutes away. She didn't seem very customer friendly and handled the situation poorly it made me never wanna go back. read more

It's like a second home. The crystals are loved and cared for. They support local craftsmen and crafts women. The entire space is filled with love and truth and healing. They sell (and some shopkeepers make) wonderful jewelry that always fits perfectly. They have Earcuffs! They care about quality, and the price cares about your wallet (Daniel and Kathleen such blessings thank youuu!) The staff all have amazing personalities and it's so refreshing to chat with authentic people (ahem Susan) I love Crystal Works. I could literally go in depth about each and every wonderful individual that works here but that would really define how much time I spend here. Life is a video game, and this is my go-to shop that has all my potions, amulets and remedies(: Also, premium quality smudging materials right here, and I've shopped around. Go here. Be here. See you there. read more

I'm really bummed to write this because I usually love this store but I just had a bad experience. I haven't been to this shop in a long time due to COVID. I was in the area and was so excited to pop in. It seems as though they are implementing a protocol where you have to call them to get on a list to get in which I was not aware of. None of that was a problem. I completely understand. What I DID NOT appreciate was the way I was treated by the fellow who was outside monitoring the list. He greeted me with a smile and started to explain that "we have a pretty full list but I'm actually working people into it." I had no idea what he was talking about but used context clues to fill in the blanks. Just then, a group of ladies walked up and one of them seemed to know the man because he greeted her by name and then proceeded to completely bypass me to welcome the group into to the store. When he walked in to "show them something," I left. I didn't even want to go in after I was so clearly disregarded. He could have taken 30 more seconds to explain the process to me (who was there first) before addressing the people who just walked up. read more

Seriously eat a bag of dicks. If you have three lazy ass employees who can't be bothered to fucking say hello when customers with money walk in the door then you deserve no fucking sales on a Friday night. We planned our date night so I could buy early Valentine's / Birthday presents for my wife. I was prepared to spend $500 to $1000 but the negative shit energy of your store turned is waaaay off. Fuck you and you can shove your negative attitudes and your $1500 dollar amethyst up your asses. Sorry if your own boring conversation was more important than selling product. Oh an I will be sharing this experience with all the online groups we belong to. This business is clearly too comfortable making one or two overpriced sales a week to stay open Condos are being put up all over Austin. Can't wait until your store is leveled and new Californians will have a place to live. read more

Very cute little shop with fun variety but I thought the prices were a bit steep on the items I was interested in. There's a chair for bored significant others to sit and wait. read more

This is one of my favorite shops in Austin. The shop has a great feel, lots of options, great jewelry and really nice staff. A true gem in Austin. Thank you! read more

Whether or not you'll find value in going here depends on what you're looking for... like with anything in life, I guess. There are a whole lot of stones and crystals... little bowls of them, big hunks of 'em, tall "do not touch" display cases showing them off, and so on. There's a good selection of jewelry (including wire-wrapped stones). There are also some locally crafted roll-on oils and sprays, which are pretty cool, and of course your standard sage and incense. A very small selection of candles (they have the kind that are labeled for specific things, like specific ones for "protection" or "meditation") and a small selection of books (mostly on, yes, crystals). That said, the guy behind the counter was very friendly and knowledgeable, and the store has good vibes. It's well-organized, too. It just doesn't have a big selection of items other than stones. Prices are comparable with other metaphysical stores in the area. I did overhear another customer speaking about not being able to touch or look at certain stones because they were "too intense"... fair enough, but I think her comments sum up my experience of the store - it's a little too "honey don't touch my $1000 meditation crystal" for me, if you know what I mean. Still an excellent place for learning more about stones, touching stones, and finding stones to wear. I left having spent some money. read more

I normally wouldn't spend time in a crystal store. But I am trying to get pregnant and my desperation has led me to acupuncture, feng shui and crystal work. Hell, if someone told me to stick a roll of quarters up my ass and parade down Congress I'd do it...if it'd get me a baby. But Crystal Works was a very thorough store. If you need a crystal, by golly this is the place! I doubt they were lacking any rock you may need. Plus, the people working there were nice (translation: stoned). read more