I've tried to call here two times and receive a text back they were busy and communication could be…read moresent through text. Sent text, have not heard back and it's been over a week.

The communication regarding policy is almost zero to none. When someone is looking at replacing a…read moretransmission, know that they'll not work with you if you're common folk like myself. They say they have financing but financing can double the price of the work with zero work around. They do have a storage fee that they'll fail to mention and won't release your car even if they just did a diagnostic (I have the recording.) It's cheaper to uber it until you can get a car under 5k. Good luck out here y'all, these money grabbers have no compassion.

Nice person did a great job on my ancient van, "25 yrs. old." The service was 5 stars, the result…read morewas 5 stars. I'm in awe of the job they did with so little to work with. Johnny!

This was our first time visiting Ron Fassl Automotive Center. Ron worked on our AC in our Buick…read more We got our car back the same day. The air is ice cold and the price was very reasonable. This was a good experience. We will use this shop again.

My GLS Mercedes had a noise when the car was slowing down. I took my car to Cupertino and Pierson…read moreknew immediately what it was. He also did the Service B on my car. They know Mercedes and run a professional business. I highly recommend Cupertino Mercedes they are easy to get an appointment and make you feel like family!

I had the best experience here! Pierson did my oil change and replaced my shocks and struts, and…read moreeverything was done quickly and efficiently. This family-owned auto repair shop is honest, trustworthy, and professional, and they really know their work. Located right on the Scottsdale - Tempe border, they made it super easy to schedule, got me in fast, and updated me on my car. Highly recommend Cupertino Mercedes for any car repair, maintenance service, brake work, or diagnostic in the Tempe or Scottsdale area - they're definitely my new go-to mechanic!

This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

My service request was handled to my liking everyone was a pleasure to talk to…read more Will be taking my C63S here again

A great independent Mercedes repair facility. Fom online reservations to the keys being handed to…read moreme when the work was completed, everyone was friendly and professional. Work was completed much quicker than expected. Pricing was much better than the dealership. Only downside is they don't as yet have loaner cars, but said they're working on that. Highly recommend you take your Mercedes here for service.

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

Easy to set appointments. Fast to get work done. Not pushy. Great service. Great prices. Very…read moreprofessional and organized. I am a repeat customer and I will be back.

Had a good experience with them. Went to head to work one morning and my truck decided to start…read moresputtering. Called them as soon as they opened and was greeted warmly. They didnt assume anything and just took the information while filing it away for later use. They found out that I had a fuel pump issue and promptly finished and returned my vehicle too me. They were in the pricey side but they also replaced a spark plug that became damaged in the process for free and did my oil change and my truck runs great. I will be returning for future maintenance

Tempe Auto Repair went above and beyond. I got brakes and rotors changed. I had bought rotors at…read moreAutoZone twice and we're not lasting. Jim was very kind. I told him AutoZone said my alternator bad Tempe Auto repair checked and alternator good! I called Tempe Auto Repair that morning they changed my front breaks and front rotors that morning. So grateful. Would come here again for auto repairs.

First, I would like to start with my sincere thanks to Marcos @ Vintage Iron & Restoration for the…read morereferral to Acclaim/Ken. I informed Ken of my situation with my vehicle, what I had been through and without resolution. I also informed him that I have had multiple opinions on my vehicle and then received a referral from Vintage Iron, which I am grateful for. Ken advised me to check my tranny fluid first, something so simple yet overlooked all the time. Ken was on spot on! My tranny dip stick was sticking out 6" (and it does have a latch, so..whoever touched it, didn't secure it and didn't advise me it was empty, nor did they fill it!). Ken, thank you so much for taking your time to explain everything to me and for getting me up and running. It's nice to drive without having to throw my vehicle in neutral, turn it on & off and hope for the best! Gina

Michelle and Team were the nicest people who helped turn around my 1965 Mustang that needed a ton…read moreof work and now it runs like a top. Thank you very much for the great service!

Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you