The person at the counter was amazing , great service fast time in and out. Same thing with the…read morereturn. The magical thing was when they called the next day asking if I was happy with my rental car. Who does that. 5 stars in my books

Awesome Rental and Service , Hertz staff was very friendly and helped me get into a car last minuteread more

Tiffany is very professional. She answered all of my questions in detail and promptly! 10 out of…read more10 service.

Excellent customer service! They respond fast, and are very helpful with explaining. Especially…read morewhen you're renting from out of town!

Needed a car rental last minute at DFW airport, I booked there Audi Q7 and within 15min the car was…read moreright outside of my bagage claim door, amazing experience I didn't have to take a shuttle or wait and the car was amazing no issues at all, well maintained and clean.

From the owner: Luxury & Exotic Car Rentals in Dallas Welcome to TOGo…read moreLuxury & Exotics, your premier choice for luxury and exotic car rentals in Dallas–Fort Worth. Terminal Pickup at DFW & Love Field – No shuttles, no waiting. Your car is ready when you land. Wide selection of luxury & exotic vehicles Flexible daily, weekly, and monthly rentals Professional, hassle-free service Whether it’s for business, leisure, or a special event, we make sure you arrive in style. 📞 Call today or reserve online — your luxury experience begins the moment you step off the plane.

Originally I was planning to get a rental car directly at Dallas/Fort Worth International Airport,…read morebut daily rental rates for all companies ($500+ for 3-day rental at the airport vs $250 for 3-day rental at this Enterprise location via the Costco Travel website) were so ridiculously expensive that I decided to book my rental car outside of the airport. This Enterprise branch is located approximately 6~7 miles away from Dallas/Fort Worth International Airport and our party used a ridesharing app to get here (approximately $22 on Thursday afternoon.) I initially booked a standard car, but I ultimately got an upgrade (Nissan Rogue) free of charge. The only annoying part was that the staff asked for my car insurance policy number and I had trouble looking that information up due to poor cellular signal. After 10 minutes, the staff eventually just gave up and handed the car key to me. Hey I visited other Enterprise locations in California and they never ask me to fill out my car insurance information! Not exactly the best rental experience, but I do appreciate the free upgrade and hence the solid 4-star!

(If zero stars were possible, I'd give zero.)…read more Two days before New Year's, we had a rental reservation scheduled for 5:00 PM (Reservation #1688338623). Unfortunately, our vehicle broke down on the side of (Highway 121 and Base Pro Dr 1.2 Miles from Location) with our kids in the car. We stayed in constant communication with Enterprise, letting them know we were delayed due to this emergency. While waiting for a tow truck, we attempted to get an Uber from the side of the highway and four different drivers canceled on us, making an already stressful situation even worse. We arrived at the Enterprise location at 6:10 PM, which was 10 minutes after closing. The lights were still on and employees were clearly inside, but the doors were locked. We stood outside with our children while they turned the lights off on us and made no attempt to help or even speak with us. We desperately needed this rental to continue our planned trip to Oklahoma for New Year's. Despite explaining our situation and all the communication beforehand, there was zero effort to accommodate us, show empathy, or provide any level of customer service. The representative we spoke with was Trish, and there was no attempt to involve a manager or explore any possible solutions. We ultimately had no choice but to order another Uber to the airport rental car location in order to secure a vehicle, adding even more stress, time, and cost to an already difficult situation. This experience was extremely disappointing and stressful. I do not recommend this location at all.

Great service. Thank you for pleasant experience! The lady was helpful via phone and the car was…read moreclean which is important for me!

great service, very recommended. nice Cadillac clean, professional service…read more Arrived on time and safely got me to my destination

Avis rental in Grapevine, TX was amazing and so quickly accommodating when our reservation with a…read moredifferent company fell through! They were able to find us a 15 passenger van and get us in it all within 30 minutes to save the night for our daughter's senior prom! Vehicle was clean, fit all of the kids nicely, had great AC even in the back (which is a must in Texas),, Andean smoothly! I would highly recommend this location to anyone looking for a large vehicle!

The service at the Avis located in New Orleans, Louisiana Airport is HORRIBLE. The front desk…read morewomen were so unprofessional and rude. They couldn't care less that I had paid in full for a mini van for my group of six for 3 days. I didn't get a mini van. In fact, I got a SUV that only seated five and we were a party of 6 adults. They were take it or leave it. No refunds, no mini van. RENTER BEWARE!! THERE ARE PLENTY OF OTHER COMPANIES OUT THERE. AVIS SHOULDN'T BE ONE OF THEM YOU CHOOSE!!!!

We had a hit and run bummer I know the suspect got away but our insurance was definitely helpful as…read morethat deductible paid for a rental from the excellent staff at enterprise. Javi was top notch customer service. The lot was full of clean vehicles ready to go.

Enterprise continues to go above and beyond for us. I've…read moreleft items in the car and had them returned. I've lost the keys and had them handle the situation., and celebrate with us when they were found. And the Roanoke, Tx location has helpful employees. Javi has checked us in with efficiency and humor. He is a great customer service representative. You can tell he takes pride in his work. Well done Enterprise. Thank you for your service!

I would give zero stars, if possible. When I rented the vehicle, there was a crack down the middle…read moreof the windshield. She said it was ok as long as it didn't get any bigger. She even took pictures. I thought it was kind of ridiculous to give me a car with a crack in the windshield, but I trusted her. They submitted a claim to my insurance for damage that was ALREADY THERE! DO NOT TRUST THESE PEOPLE! There were also scratches all around the vehicle. I checked back on the rental agreement and they did document the damage to the windshield. Dishonest company.

Used Costco for a better rate. Be aware that Enterprise defines intermediate SUV as a Ford Escape,…read morewhich is very small. And both times I was there, there are folks waiting for their car to be cleaned and made ready.

Hamid was Amazing. I can't thank him enough. I had a friend going to the airport he is handicap,…read morethey went above and beyond to accommodate our needs for the trip!

From the owner: In business since 1997…read more For your limo services of: Prom, Graduation, Weddings, Concerts, Cowboy Football games and more! Texas Motor Speedway, Bachelorette/Bachelor Parties.