Cancel

    Open app

    Search

    Hertz

    3.0 (2 reviews)
    Closed Closed

    Hertz Photos

    You might also consider

    Recommended Reviews - Hertz

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C G.
    0
    1
    1

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Car Rental 1,249 times last month within 15 miles of this business.

    Verify this business

    Avis Rent A Car

    Avis Rent A Car

    1.6(11 reviews)
    1.7 mi

    I haven't rented a vehicle is a few years but my current experience is unbelievable. Avis has…read morealways been my first pick but after today. That definitely has changed. I made my reservation on Feb 9th for a pickup truck. I received a call yesterday on Feb 14th that they don't have a pickup but they have a minivan. I explained that I requested a pickup truck. She then explained to me that they normally don't have any pickup trucks at her location and that I can call around to see if they will honor the price I got but she will check with the airport location. She said she left a message for someone to call her back by 12pm but would have the person that open this morning call me to let me know. My reservation was for 8am and I got there around 815 with no phone call. When I got to the location, I didn't see many cars at all, maybe 3 vehicles and none of them were pickups. I went and spoke to the representative and explained I was here for my reservation. He didn't even look at the note his manager left him to call me this morning. He said that DFW was on the way with a pickup truck if I don't mind waiting, I said I don't mind waiting but is he sure they are coming? He said let me text my manager. He text his manager and she responded that she contacted the DFW airport but no one never got back to her. He told me that I could call around to the other Avis locations to see if they have a truck and see if they transfer my reservation to them and see if they can honor the price I got. The main thing wrong with this situation, as the Consumer why do I have to do the leg work? I placed the reservation in ample time in order for them to get a pickup truck to their location in 5 days.

    Reserved a car!! Paid for the car and arrived the date I reserved it for. Just to be told they…read moredon't have anymore vehicles. It's been 2 weeks and counting waiting on my refund. All they can tell me is, that it has been released

    Budget Rent A Car

    Budget Rent A Car

    1.6(5 reviews)
    1.7 mi

    I rate B. R. A. C especially the Stemmons Free way location Lewisville, TX. my TRUE rating is a…read more-0. My reservation was cancelled in March 28th orn29th, 2025 and my account has not been adjusted even after emailing customer service on May 5, 2025 to request a refund. I will never rent from here again. Save yourself the grief rent from some place else please. I have also reported this the better business bureau. ANNOYED!!

    This place is beyond shady. The manager, Robert is a con artist. I reserved a car. First they…read moredidn't have the car size that i reserved. Then car I was given reeked like cigarette smoke, So I asked for another. The second car had a heck maintenance light on but I was told not to worry about it bc if there was an issue, I could call roadside assistance (bc everyone wants to spend their time off dealing with that on a rental car :/). Also the tank wasn't full but it was the best they could do because i was refusing to take the first car. When I returned the car, I was told I couldn't get the contract rate because I was returning the car early. Also according to the manager, the guy that checked me out didn't include the prepaid gas option and Robert refused to add it, so I was charged 99.90 for a half of tank of gas. I tried for almost 20 minutes to get him to explain this to be but he kept repeating the same bs over and over- gas charge was based on mileage (except they didn't track the mileage because my rate included unlimited miles). Also, the return receipt listed the wrong car -- but according to Robert, this is usual and doesn't mean anything.

    Budget Car Rental - Front entrance.

    Budget Car Rental

    2.3(19 reviews)
    1.9 mi

    Turned car in a day early, I handed the keys to the counter attendant, he asked if he could just…read moreemail me the receipt since it was about 15 minutes before they close and he had a person in front of me. I said sure, assuming in good faith he would check my car in the day I brought it back. Much to my disappointment he didn't check my car in till the next morning which added an extra day to my rental. I called and spoke to the same employee, who said he would fix it. 2 weeks later, never corrected and I have since had no luck getting anyone to answer the phone at that location. Sent an email and still nothing. So my advice is, don't leave the counter until you have a receipt in your hand, regardless of any inconvenience it may cause the staff. (It also shows my car being picked up and starting the rental at 3:56 AM, didn't pick the car up until after 5:00 PM)

    Due to transmission issues with my car I was in the unfortunate position of having to pay for a…read morerental vehicle. My car is under warranty, but the dealer's are all backed up so it will be a week before they can diagnose and determine it is an issue covered under warranty, at which point they will put me in a rental. That being said, Justin, was one the most helpful and genuine rental agents I've ever had to work with. He got me in and out in under 5 minutes. Didn't try to up-sell me on coverage I had already declined and got me out the door as soon as I came in. This location is in a totally random shopping center, but if you're close by and in need of a rental I highly suggest giving them a shot.

    Photos
    Budget Car Rental

    See all

    Hertz - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...