Now having stayed in the Tulum area in a few different methods- we enjoyed each in a different way…read more Here at LPM, as everyone has said, the welcome was warm and informative. Tom explained via a personalized drawn map of the area- including taxi pricing, favorite restaurants and tips for activities- and all turned out to be very helpful. Checked in to the treehouse suite, which was good size for us plus our 6 year old. Room includes hot water, fresh water bottles, a safe and plenty of large fans- the fans (during out November stay) were perfectly great to chill down at night- even needing a light jacket in the early morning. On the down side, we are used to the nature and the bugs, that is why we come down here of course, and critters are part of it- so if staying on the jungle side, expect to see more ants and things. My main criticism was the gas smell that came through the windows at busy times of the day- because of the generators pumping and the constant taxis outside, the gasoline did bother me. However, the positives well outweighed any negative- we spent most our time out on the beach of Maalix- they were hospitable, we ate and drank in their bar and they were more than happy to accommodate us. Also spent time cooking in LPM's kitchen, which was a welcome bonus of staying in LPM. Pick up a few staples on your way in from town at Chedruai or borrow a bike from LPM and swing over to pick up fruit, veggies, breakfast items, juices, butter, milk etc... Aside from cooking in the communal kitchen- you can find great fresh lobster and fish next door at Simple, yummy brick oven pizza at La Onda about 6 shops down - and then keep going, your options of bars and tacos on the beach are endless. The location, if you want to stay out of the fray of people, even the beaches down on this side are quieter than further north near the town and shops. All in All, it's great that you can pretty much feel free to enjoy the property and the area; no one bothers you about rules and regulations on the beach, as long as you are respectful. We felt safe and well cared for. OH! Try the fresh fruit plate from their cafe in the front on the street side, a wide variety of fresh cut fruits- delicious granola and yogurt. We will be back next time we venture down to southern Quintana Too!

Stayed at LPM for 5 nights with my family of four and 2 other families. This eco hotel has my…read morehighest recommendation. Tom is a superb host and goes above and beyond ensuring his guests are well taken care of. Daily housekeeping service was a nice & unexpected bonus. We had fresh towels (one for beach & one for bath), filtered drinking water, and an onsite communal kitchen area for cooking & hanging out. Enjoyed delicious food and friendly service at the onsite restaurant. Malika and staff are great. The accommodations exceeded my expectations, and I slept well every night in the treetop suite. 24/7 electricity & AC avail from 8p-5a. Great showers thanks to strong water pressure & hot/cold water. Easy breezy beach access directly across the street via La Eufemia. Parking avail for our compact rental car-- which was a real "amenity" considering beach road has very limited parking options. Book directly from the Las Palmas Maya website for the best deal. Tom will take good care of you! Muchas gracias to LPM-- my Tulum vacation was everything I was hoping for & more!!

Stayed here in February for my birthday had to come back love the Decor and very nice and helpful…read morestaff. Beautiful resort!

The property is AMAZING. The decor is gorgeous. The food and drinks were great but the staff…read more... Juan Pablo and his team provided the BEST experience... outstanding! I would 100% recommend this beautiful boutique hotel to anyone traveling to Tulum.

What an incredible place to visit with 4 different cenotes to explore! Your initial visit to the…read morecenotes around the park must be with a tour guide, but you can pay extra for a private guide. No matter which tour you choose you're going to be in the cenotes with other people, so I don't think it's worth the extra cost to get a private tour. Once you pay, you wait until there's about 20 people in your group. Our guide was awesome, and he took us through the cenote with the cave first, which was absolutely beautiful, and then we swam in two open cenotes and one more cave. (They had an option to kayak one of them, but it was so short I was glad we didn't opt into that). Although we didn't pay for the all-inclusive food, that is an option to add on. At the end of the guided tour, you can also go back to the open cenotes and swim as much as you'd like. The tour itself took about an hour and a half. It even rained part of the time and it didn't affect our fun at all. I would highly recommend checking this spot out on your trip to Tulum. They have plenty of free parking and lockers you can rent for $7.

Went to Casa Tortuga in Tulum, Mexico to explore the cenotes for the first time, and it was such a…read morecool experience. Lockers are $6 and they give you a lock and key--plus the key is on a wristband so you don't lose it. You do have to wear a life jacket, but those are free. They also have bathrooms and changing rooms, and you're required to shower beforehand to rinse off any oils or lotions. A guide is available if you want one. We spent about 45 minutes in each cenote, checking out the stalactites and stalagmites inside the caves. The water was freezing, so it definitely takes a minute to adjust! I'd highly recommend bringing water shoes, maybe even your snorkel gear, and definitely a towel. There's food for purchase and some souvenir options too. Overall, the customer service was great and the whole place was worth the visit.

If you are looking for a nice place to stay in Tulum for a romantic couples trip and don't want to…read morestay in the beach zone, this is a great spot. Each room has a private hot tub/jacuzzi on the balcony, which is heated and perfect for the winter months when the ocean or pools are a little cooler - or especially for taking a relaxing dip in the evening after dinner. The property is safe and secure, and just a little ways from the Tulum center. We had a rental car and parking there was much more convenient than being a few blocks closer in town with street parking. And for the quality of accomodations, the priced were very reasonable.

I wasnt sure how I felt about Intima at first. We had spent many days on the beach and at first we…read morewere taken back by the neighborhood, that was until we experienced it! I enjoyed intima for many reasons, but I want to highlight native tulum just outside the resort. We were not used to huts and such an active night neighborhood and once we experienced it, we were sold! I think the drive in can be intimidating if you are not open to learning more about the city, and this is what made the location of the resort so amazing. The whole resort was very clean and well maintained. The bar tender was amazing! Seriously, give that guy a raise. The rooms had AC! SCOOOOORRREEEE. We will definitely be booking with the resort again.

Suenos has much to offer in that it is situated quite strategically in Tulum....far enough away…read morefrom louder clubbing venues but sufficiently close to the restaurant scene. It is on the beach, and you get a small complimentary breakfast each morning. There a couple (mostly friendly) dogs on the property, in addition to a couple birds that frequent the dining tables. As for the humans, the staff is happy to cater to any requests and willing to help with general topics that come up during your stay. You can also use complimentary sunscreen at the check-in area. The only reason I'd knock it a star is that I think the staff could be more helpful when it comes to very basic questions about Tulum. For example, getting around the city via taxi requires some negotiation and predetermined knowledge about the way taxi drivers rip off tourists. There is also a colectivo available. However, when we inquired about this, the staff claimed ignorance and did not give us this information (kickbacks are common in Tulum...be ready to protect yourself against scams).

This resort was amazing! All of the staff was so friendly and accommodating. The service for food…read moreand drinks was always quick and everything tasted amazing. I stayed here in November and would definitely stay here again on future trips to Tulum. The beach and lounge chairs/cabanas were perfect as well!!

After wandering into several places in Tulum, this was one of the place that didn't rip us off…read more Plenty of places to lay out and enjoy the water!

I didn't stay here but I had a great time at their restaurant and outdoor patio area overlooking…read morethe water. The views are amazing, drinks are good and food was delicious! They have a buy one get one special on the margaritas. Their prices are the best in town! They do have a small area for guest parking but it was full so I paid for parking at the lot nextdoor.

Great budget hotel for the price!…read more The pool is small but quaint, there are 4 lounge chairs and a table as well. They also have snorkel for you to rent for 50 pesos. The front desk is very helpful, good English and will help you book anything you need or provide you recommendations -- they also let me use their phone to call my local tour guide. The location is not in the center of Tulum but is only a 10-15 minute walk, and about a 10-15 minute bike ride down to the ruins. It is right next to the San Francisca Supermarket - which if you ask the ADO bus they will stop right there. Wouldn't hesitate to stay there again. They provide a safe in the room, comfy bed with air conditioning, great water pressure on the shower -- great stay!

My wife, 12 month old daughter, and I loved our stay at mango tulum! The rooms are simple, clean…read moreand elegant. The pool area is well shaded (I enjoy my family's exposure to ionizing radiation being as low as reasonably achievable) and the hotel was quiet for my baby's naps. However, the most important thing to mention is the hospitality. Picture a dear friend of yours, and that they know where everything is, how to do everything, answers questions without you even knowing that you needed the answer, and that they speak 9 languages. This person is named Jana, and she made our stay here wonderful. The owners are also kind, magnificent individuals. If I were to win the lottery tomorrow, which would be odd since I don't gamble, I would promptly obtain a permanent residence here and spend the rest of my days enjoying the pool, and absorbing Jana's contagious optimistic perspective.

We are back from our 3rd year in Tulum and staying with Tom at the wonderful Posada Luna del Sur…read more Ignore the review about being in an alley (it isn't, its a street...sorry it isn't lined with street lamps and flower boxes), and the neighbors he is referring to have been nothing but nice or indifferent. They usually say good morning and good night to us as we walk by them. don't forget you are in a small town in rural Mexico. If you want opulence and midnight room service, pay the prices down at the beach. If you want an experience of seeing what a small town is like, stay here. Downtown Tulum seems much funner than the beach resorts anyway. more options, more to do. There is some noise in the evening at times dogs bark, roosters crow....with the window shut and the fan on, most of that is shut out. it wasn't cool enough when we were there to sleep with windows open. ProTip: If you are going to the beach, walk toward the ADO bus station and the cabs drop in price by something like 20 peso.....they operate via 'zones' and prices should be fixed. Drives should have a list of stops with prices on it. We pay $110 peso to get to the beach near Ana y Jose (for comparison). The rooms are always clean and don't have a musty odor. The maids do a nice job daily of keeping things clean.....which can also help keep ants away. There are not any 'Do Not Disturb' signs but I am sure you can work something out with Tom. Wifi is not available anywhere but on the top floor.....and only a portion of that. They have recently added a new cell tower in town and this year compared to the last two, we got decent cell service in our room (Verizon). Tom was a gracious host greeting everyone at breakfast as always. He makes sure to answer any questions and can provide suggestions for places to visit and eating establishments (Unico was this years suggestion and it was fabulous). The breakfast has come back! He had gotten rid of the cook to order food last year and decided to bring it back and it was better than ever!! Several options along with Juice, tea and coffee. Tom can help arrange for tours of sites, ruins, etc....and make reservations for you at various places like Cetle--another fantastic place to eat). The last thing I like is that you are away from 'downtown' a bit so you don't get any of the noise from the bars and other things that might run into the night. The town is super safe....we've never felt targeted, unsafe, or like we had to keep our head on a swivel......and we've walked through most of it at some point or another. Feel free to message me if you have any questions about this hotel. I'll give you the straight honest scoop. For the value, this place is great.

We just returned from our fourth trip to Tulum in four years, where we stayed at Posada Luna del…read moreSur, and it was superb! We first stayed here four years ago, (the year after we stayed at an all inclusive; the year after that we stayed at a cabana on the beach), and this year we came back to Posada Luna del Sur. Why? Because this hotel is excellent! It is affordable, safe, and it has everything you need, including air-conditioning, cable television, and an awesome complimentary breakfast (not continental, but full) on the roof top patio, which is very choice. Keep in mind that it is located in town, so we rent bicycles and ride them to the beach along the bike path, which is the only way to do it. Tom, the proprietor is great. He is honest, friendly, and incredibly knowledgeable about the area - as he has lived there for years. I recommend this hotel to everyone I know who is headed to Tulum, and I will continue to do so. Definitely give Tom your business, and keep Tulum real! Tom, thank you once again for your hospitality and for the tequila - it was great to see you again!