I'm giving 5 stars based on my first visit. My 2nd visit alone, would have been 2 stars but I ended…read moreup going to another cleaners as I explain below. My first visit began with me calling them because the previous night I had inadvertently left a pen in my suit jacket pocket and it leaked on the fabric. Unlike another dry cleaner who spent the whole call telling me how they can't guarantee anything & how they're unsure if they can get out the stain - this cleaner told me immediately to soak the stain in water and bring it as soon as I can; he even added that if the stain doesn't come out; there will be no charge. I thought that was a nice touch as the suit has no use to me with a giant stain that can't be removed. Flash forward, they successfully removed the stain!! I was happy to pay full price (I would say they have higher than average prices here). Then, I called today to see if I could bring in like 10 dress shirts that have random stains on them - and what would be the price & if there is any discount if they can't remove the stain.....the answer was basically $5/shirt, no discount or guarantee, and kind of an explanation of how their process works. Such a stark contrast to the last experience. I may bring some of the shirts I like more here since I know at least they have some kind of strong process to remove stains - even though it may be a complete waste if they can't get the stains out; for some of the shirts it's worth it. I wish I could find a dry cleaners that would patiently explain how they try to remove the stain (for example, is it before you put it in the machine and what makes the person decide between laundering & dry cleaning if I make it staff's choice....) & bonus if they would stand behind their work if they can't remove a stain, offering some sort of discount. Alas, the search continues.....

I have used this cleaner twice now, mostly because I live in the neighborhood, and I have been very…read morepleased. The pricing is very reasonable, the man who works here is very kind and takes time to ask questions. I brought my wedding suit here after the ceremony and he did a great job of getting it back to new!

Poor service!! Could not removed the stain, but still charged for service. Super rude. Do not going…read moreback there.

Very bad service will not come back again stay away find another place. All dry cleaning smell so…read morebad when returned and owner doesn't do nothing about it. Rather spend money else where and there too many kids that doesn't care they work there.

Poor services, went to dry clean and saw that they provided tailor services. So I had two of my…read moresuits dropped off but they messed up the buttons on all sleeves as it was uneven and overlapping other buttons. And he said they have 30 years of experience (hmmm), I requested it to be fixed and he started giving attitude. I came back to pick up the following week and as I try-on the suites, he said I'm wasting his time and that I'm trying to get it for free. Keep in mind, I have been to this only location over 20 years and never had such issues and disrespect. Y'all avoid this location as this new co-owner/partner (so he said) doesn't know how to run a business.

I'm SO glad I gave this place a try after having a not so great experience elsewhere. Dry clean…read morecity came to my rescue when another place said they couldn't get a stain out after multiple attempts. Not only was Dry Clean City able to remove the stain but they had it ready for me the very next day. I will definitely use them again for any dry cleaning needs.

Fast turnaround and everything came back great. 4 pieces (pants, two shirts, 1 vest) was about $32…read moreso not terrible. They send out coupons often so you can partake in that too with their email list.

I moved here a year ago and started dropping off my clothes at this Tide location. Nothing but the…read morebest!!! And Santi's professionalism and smile always brighten my day! She's why I come to this location!

DO NOT GO HERE!!! They ruined my $150 jacket that has leather and fur trim. When I brought the…read moreissue to their attention, the owner sai the chemicals they use will damage leather and fur. So, why would he proceed to clean my jacket if he knew that. My jacket is permanently damaged and unrecoverable. I know my jacket is not new, but he refuses to give me even a fraction of what it's worth. He claims it is not his responsibility and is not required to do anything, even though he admits his staff ruin my jacket.

Unprofessional. Rude. Disrespectful. Please read my review fully…read more I used to be very happy with this place but after a burnt dress shirt I was a little upset. I tried to be understanding that accidents happen. I took a few other items in to be cleaned including my only black blazer. When I came in to pick them up my blazer had been lost. I spent the next three months waiting for them to replace it being told they would do so. The blazer I took was a $200 blazer and the owner stated he would not give me $200 to replace it because and I quote "you can go buy a full suit for free that that amount of money." He then attempted to replace my blazer with a blue one from an outlet store he would be able to spend $30 for. When I said no he told me that obviously I needed the money and he would give me the $200 for me to spend on what ever it was I was wanting to buy. When I picked up the check he stood there holding the check saying he "believes in karma and I will get what is coming to me."

we took a dress 4 times back for a stain and wasnt even a bad stain it was a ketchup stain and they…read morecouldnt even get it out the dude started yelling at me and my wife horrible place to go to

Always good with services. They always charge a fair price and are accommodating with I need…read moresomethings turned around on the fly. I left a suit with them for a whole year and they didn't throw it away. I don't recommend leaving your clothes there for that long though.

I have been utilizing this dryvleaners for about eight years…read more One time I disappeared for a while and they called to check on me. Also, I have accidently left gift cards and they immediately call me and hold them until I return. The two ladies in the early morning are the sweetest! They always sincerely ask about me and tells me to have a blessed day. My clothes always seem fresh and clean. The price has increased a bit and I wish there was a bit of dodging for long term customers plus I don't think it's fair men shirts are less because I utilize it for my clothes just as much or more as men. Otherwise, I love this dry cleaners so much and won't even move out of the area so I can do the quick drop off in the mornings on my way to work. Love them!

Great service always, never had an issue picking up or dropping off stuff. Will continue to use.read more

QUEST cleaners is the best cleaners in Tx!!! the customer service you receive there is above and…read morebeyond anything I have witnessed. HIGHLY RECOMMENDED!! Gay

I specifically asked for my 2 shirts to be laundered and with heavy starch when dropping off my…read moreitems. Upon picking up 2 shirts, my bill was $15, they look like they were ironed only and clearly no starch by look or touch. When inquiring about my bill I was told they had been dry cleaned and not laundered or starched as I requested.

I really like this cleaners! They are dependable! Always keep their word and promises! I have…read morenever had a bad experience! Always smiling faces and greet me as soon as a walk into the door! I truly a happy customer! I will see you guys soon!

I've been using them for about 4 years and they've done everything from my regular cleaning to some…read moremild to moderate alterations. Great service and fast turnaround times especially if you drop off during the week. Love this place!

Consistently good quality; great people. She always remembers my name to pull the order & for the…read morenew ticket.