I'm giving 5 stars based on my first visit. My 2nd visit alone, would have been 2 stars but I ended…read moreup going to another cleaners as I explain below. My first visit began with me calling them because the previous night I had inadvertently left a pen in my suit jacket pocket and it leaked on the fabric. Unlike another dry cleaner who spent the whole call telling me how they can't guarantee anything & how they're unsure if they can get out the stain - this cleaner told me immediately to soak the stain in water and bring it as soon as I can; he even added that if the stain doesn't come out; there will be no charge. I thought that was a nice touch as the suit has no use to me with a giant stain that can't be removed. Flash forward, they successfully removed the stain!! I was happy to pay full price (I would say they have higher than average prices here). Then, I called today to see if I could bring in like 10 dress shirts that have random stains on them - and what would be the price & if there is any discount if they can't remove the stain.....the answer was basically $5/shirt, no discount or guarantee, and kind of an explanation of how their process works. Such a stark contrast to the last experience. I may bring some of the shirts I like more here since I know at least they have some kind of strong process to remove stains - even though it may be a complete waste if they can't get the stains out; for some of the shirts it's worth it. I wish I could find a dry cleaners that would patiently explain how they try to remove the stain (for example, is it before you put it in the machine and what makes the person decide between laundering & dry cleaning if I make it staff's choice....) & bonus if they would stand behind their work if they can't remove a stain, offering some sort of discount. Alas, the search continues.....

I have used this cleaner twice now, mostly because I live in the neighborhood, and I have been very…read morepleased. The pricing is very reasonable, the man who works here is very kind and takes time to ask questions. I brought my wedding suit here after the ceremony and he did a great job of getting it back to new!

Fast turnaround and everything came back great. 4 pieces (pants, two shirts, 1 vest) was about $32…read moreso not terrible. They send out coupons often so you can partake in that too with their email list.

I moved here a year ago and started dropping off my clothes at this Tide location. Nothing but the…read morebest!!! And Santi's professionalism and smile always brighten my day! She's why I come to this location!

The staff are wonderful, it's a really clean facility with a drive-through, I've used the tailor…read moreand the dry cleaners and have been impressed with both. I am now a return customer and excited to have a great dry cleaner/alterations in the immediate area.

Very rude and not accommodating staff, not sure why they advertise same day service if they're…read moregoing to not offer it and then give you a hard time about trying to pay for a rush. The girl telling me "5 dollars per piece" in a rude tone as if I'm not going to pay for it. I say yes to the fee and ask when it will be ready. She says "Any time you tell me" I say 8:30? She says "Soonest is 9." So not any time after all. I'm just trying to get my clothes cleaned for work and I've been a customer here for 5 years.

I've been using them for about 4 years and they've done everything from my regular cleaning to some…read moremild to moderate alterations. Great service and fast turnaround times especially if you drop off during the week. Love this place!

Consistently good quality; great people. She always remembers my name to pull the order & for the…read morenew ticket.

QUEST cleaners is the best cleaners in Tx!!! the customer service you receive there is above and…read morebeyond anything I have witnessed. HIGHLY RECOMMENDED!! Gay

I specifically asked for my 2 shirts to be laundered and with heavy starch when dropping off my…read moreitems. Upon picking up 2 shirts, my bill was $15, they look like they were ironed only and clearly no starch by look or touch. When inquiring about my bill I was told they had been dry cleaned and not laundered or starched as I requested.

I used the same day service for a last minute event and was very happy with the serviceread more

Great service, people were friendly, place looks clean and they got my dress taken care of in a…read morereasonable time-frame. I will be back.

DO NOT GO HERE!!! They ruined my $150 jacket that has leather and fur trim. When I brought the…read moreissue to their attention, the owner sai the chemicals they use will damage leather and fur. So, why would he proceed to clean my jacket if he knew that. My jacket is permanently damaged and unrecoverable. I know my jacket is not new, but he refuses to give me even a fraction of what it's worth. He claims it is not his responsibility and is not required to do anything, even though he admits his staff ruin my jacket.

Unprofessional. Rude. Disrespectful. Please read my review fully…read more I used to be very happy with this place but after a burnt dress shirt I was a little upset. I tried to be understanding that accidents happen. I took a few other items in to be cleaned including my only black blazer. When I came in to pick them up my blazer had been lost. I spent the next three months waiting for them to replace it being told they would do so. The blazer I took was a $200 blazer and the owner stated he would not give me $200 to replace it because and I quote "you can go buy a full suit for free that that amount of money." He then attempted to replace my blazer with a blue one from an outlet store he would be able to spend $30 for. When I said no he told me that obviously I needed the money and he would give me the $200 for me to spend on what ever it was I was wanting to buy. When I picked up the check he stood there holding the check saying he "believes in karma and I will get what is coming to me."

I'm a returning customer. I dropped off my clothes at 9 AM on a Tuesday and everything was ready…read morefor pickup by 5 PM that Thursday. The whole process was smooth, easy, and hassle-free. Super quick turnaround and great service. Definitely recommend!

Great service. Extremely affordable and quick delivery. The staff was friendly and they cleaned the…read moreclothes I dropped off well.

I've been using Dry Clean City for about six years after my previous cleaner ruined some clothes…read more The customer service is friendly and professional. They go through the clothes and separate articles that need special attention from the others. The pricing is good, and to date, I've had no issues with the service. I highly recommend their service.

Poor services, went to dry clean and saw that they provided tailor services. So I had two of my…read moresuits dropped off but they messed up the buttons on all sleeves as it was uneven and overlapping other buttons. And he said they have 30 years of experience (hmmm), I requested it to be fixed and he started giving attitude. I came back to pick up the following week and as I try-on the suites, he said I'm wasting his time and that I'm trying to get it for free. Keep in mind, I have been to this only location over 20 years and never had such issues and disrespect. Y'all avoid this location as this new co-owner/partner (so he said) doesn't know how to run a business.

Judy is real good and fast with her work ! Took my boyfriends jeans at 6am to drop off and they…read morewere done by 11am

I have used Judy's a few times mainly for minor alterations. I must that…read more Judy's business practices are a bit shady. She tends to set prices on how she is feeling on that day. IT"S ALL ABOUT THE MONEY! She placed a patch on a pair of sweatpants and the patch was uneven: so when i returned to asked her to redo the patch she seemed to be inconveinenced. But the most alarming thing is that i have watched her interact with white customers and they are treated a lot different than minority customers. Needless to say I WILL NOT spend anymore of my hard earned $$$ with a business that treats myself or any minority customers that poorly.