Literally writing this review after just being denied from paying and grabbing my own clothes that is 5 ft away from me and the guy working the register. I live in the neighborhood right in front and I typically go to another Cleaners on Main st but wanted to give this one a try since it's literally a minute away from me....despite the reviews. Always thought to myself to give a place a try myself rather than listening to all the reviews. Well, today happened. Website and everything else says they close at 7 pm, so I called at 6:40 to let employer know I'm running a little behind but should be there in 10 minutes. Employer over the phone agreed accordingly. Well when I got there at 6:53....gave him my name and he proceeds to give me the total. More than willing to pay of course but he continued to mention they are close and register is closed at 6:45. He points at a piece of notepad paper with handwriting that says "close at 6:45." I replied to let him know I have my card ready And willing to pay this right now and my clothes are right behind you. He denies my payment and refused to give me my clothes...I Am now currently sitting in front of the cleaners writing this review. This is my first review as I am a very easy going guy and be try understanding. THIS was the worst customer service I've ever experienced and I couldn't believe this REALLY happened in this world. We could've been done and I would've walked out with my clothes paid for rather than you standing there repeating you close at 6:45 while pointing at a piece of trash paper taped to the wall. Would've given a zero star if you could. PLUS change your hours online to reflect the correct time! I'll grab my clothes tomorrow first thing in the morning and will file to BBB. read more