Always good with services. They always charge a fair price and are accommodating with I need…read moresomethings turned around on the fly. I left a suit with them for a whole year and they didn't throw it away. I don't recommend leaving your clothes there for that long though.

Paid $46.91 to get 2 leather blazers dry cleaned/steamed. I was told to pick up next day at 5pm. I…read moreshow up the next day and I'm told they're not ready and would be ready the following day in the morning. I show up to pick up, and my leather blazers are in worse condition than what I left it at (I took pictures of the blazers in the store before I left them and after I picked them up). They look like they got chewed up. They're extremely wrinkled and they say they can't get them. I now leave for a trip and don't have time to get this re done. Requested a refund and they had to Zelle me $47

Two pairs of slacks damaged by Dry Clean Super Center. Owner would not take responsibility for…read moredamage. Later I examined my order and found a 2nd pair of slacks damaged by their cleaning process. Expensive slacks, damaged, horrible customer service, shunned any attempt to fix the problem. DO NOT DO BUSINESS WITH THIS DRY CLEANERS! Absolutely the worst dry cleaner I have ever used. I have never had clothes damaged by a dry cleaners before and they ruined 2 pairs of slacks.

I tried them for the first time recently and was very pleased with the service. I dropped off my…read moreitems in the morning and they were ready that evening. All of my clothes looked great at pickup. This is the cleanest and most organized cleaners I have used. Previous places had stacks of clothes lying around in view of customers. I will definitely use them again.

DO NOT GO HERE!!! They ruined my $150 jacket that has leather and fur trim. When I brought the…read moreissue to their attention, the owner sai the chemicals they use will damage leather and fur. So, why would he proceed to clean my jacket if he knew that. My jacket is permanently damaged and unrecoverable. I know my jacket is not new, but he refuses to give me even a fraction of what it's worth. He claims it is not his responsibility and is not required to do anything, even though he admits his staff ruin my jacket.

Unprofessional. Rude. Disrespectful. Please read my review fully…read more I used to be very happy with this place but after a burnt dress shirt I was a little upset. I tried to be understanding that accidents happen. I took a few other items in to be cleaned including my only black blazer. When I came in to pick them up my blazer had been lost. I spent the next three months waiting for them to replace it being told they would do so. The blazer I took was a $200 blazer and the owner stated he would not give me $200 to replace it because and I quote "you can go buy a full suit for free that that amount of money." He then attempted to replace my blazer with a blue one from an outlet store he would be able to spend $30 for. When I said no he told me that obviously I needed the money and he would give me the $200 for me to spend on what ever it was I was wanting to buy. When I picked up the check he stood there holding the check saying he "believes in karma and I will get what is coming to me."

This was my final straw. I don't know why I kept giving this place chances. My guess, probably…read morebecause I live in the neighborhood. Her attitude makes it very clear she doesn't enjoy what she does. I picked up my daughter's prom dress today, and was charged $73+ for a length alteration. I understand different fabrics can require more work, but the pricing feels unreasonable for the quality of service provided. After paying, I asked if she had a clear plastic cover to protect the dress, and her response was, "ehh... if you want." That alone says everything about the level of care and professionalism here. I won't be returning. There are far better tailors out there who are not only skilled, but actually value their customers and provide proper service. I strongly recommend taking your business elsewhere.

I came to understand how and why Kim has maintained a tailoring business in the noted Castle Hills…read moredistrict for the past 13 years. She is congenial, efficient, and offers expert suggestions. The pricing was on point and the garments were ready when promised. An incredibly great first time experience with an exceptional artisan/business owner.

Super nice great customer service I recommend going there to get your clothes cleanedread more

What a nice small business. Great job on my daughter's white work shirts, aprons and vest. These…read morewere better than the two other local cleaners in the area. Seems like a family owned operation who were super appreciative for the business. No drive through but the automatically walked the clothes out to the car for me. Great starch level and care. Not much to look at from the outside but nice people. I'll be back again.

Been using this dry cleaning location since moving to DFW over 7 years ago due to service,…read more location and pricing. The previous owner/partner and his family were delightful, friendly and provided great service. They now have changed ownership/partner running the business. Since then, I have had nothing but issues. In addition, the new owner/partner and his wife have NO service skills, zero empathy and are out right rude! I will be taking my business elsewhere - avoid this place like the plague.

Poor services, went to dry clean and saw that they provided tailor services. So I had two of my…read moresuits dropped off but they messed up the buttons on all sleeves as it was uneven and overlapping other buttons. And he said they have 30 years of experience (hmmm), I requested it to be fixed and he started giving attitude. I came back to pick up the following week and as I try-on the suites, he said I'm wasting his time and that I'm trying to get it for free. Keep in mind, I have been to this only location over 20 years and never had such issues and disrespect. Y'all avoid this location as this new co-owner/partner (so he said) doesn't know how to run a business.

I requested for my clothes be dry cleaned, I don't remember how much I paid but I do remember…read morefeeling like it was incredibly low. Very quick turnaround a very kind.

I have needed rush jobs more than once and he has never failed me. The service is always good, a…read moregreat value and the owner always greets you with a smile. I am a forever customer.

I have used this business for years and respect the quality of work. I no longer live in the Frisco…read morearea but still deliver my clothing to Charlie and his outstanding staff for dry cleaning services. The staff greets me by name and inspects the clothes for cleaning recommendations. Why risk the care of your fine delicate items at a discounted bargain cleaners?

this is the best dry cleaners ever! They bar code every…read moregarment and so they never misplace or lose anything. Quick and very Nicely done..