Excellent experience with Nathan Montgomery at Tuff Shed in Concord. Nathan helped us pick the right shed and configure it. Being a bit picky it took a while and I made a number of changes overtime. Nathan was patient and work with me through the process. After deciding and buying the shed, the manufacturing, scheduling, and installation of the shed went extremely smoothly. The only hold up was on my end getting the pad poured. Tuff Shed would enquire every so often on progress--not too much--just the right amount. Once it was ready to go, they finished it all off quickly. Great experience all the way around, from sales to installation. read more

Travis was amazing so kind professional.anf helpful as well as Thelma and the entire install staff. Thank you all so much for the amazing smooth project, def recommending you all to everyone and will look at another purchase soon read more

Nathan helped me design my shed exactly how I wanted it, had an answer to every question and made it very seamless. I highly recommend checking out tuff shed in concord and speaking with him first. read more

Very timely, decent pricing, great construction! Since review needs 85 characters here are a couple more... Very timely, decent pricing, great construction! read more

I will start by saying if the review was based upon on the installers of my shed I would give them 4 -5 stars. I was pretty happy with their work. Initially I called the Concord location and spoke with Travis. When we came into the location he was busy so another lady helped us. She was very nice and Travis took over from her the next day. When we ordered the shed we specified wanting three small windows on the right side of the shed. We had to switch to a smaller shed and needed the door placed differently than originally planned. My husband did a sketch to be clear on the orientation of the shed and door so he didn't add the windows to his sketch. Travis redid the order without the windows which we didn't notice until installation day. We went ahead with the install and I called customer service. They had Travis call me back and he said he went with the drawing from my husband and omitted the windows from the final order which we didn't notice and at that point it would be on us to have to pay to correct it which would have been costly. He suggested as a possible fix buying one of their new solar lights to install inside the shed to give us more lighting. He said he would call back in a week to give details on the light since they were just coming in and he didnt know exactly when it would be available but is should be soon. Long story short after about 3 weeks of back and forth with Travis, Nathan and the warehouse manager we were told that they only had a limited supply of those lights and we couldn't buy one because they were only offering them to their new customers. I guess after a month and they have your money we are no longer new customers worthy of having an issue fixed. Definitely won't be purchasing anything else from then or recommending them to anyone else read more

Great sales people- friendly and responsive. Also provides a superior product at a reasonable price. Installation went smoothly. We're very happy with the shed we purchased for our church's storage needs. read more

Nathan and Tuff Shed were great to work with, and they took care of my needs in a professional and timely manner.

Fast and efficient on time installation quality product, from designing to ordering to scheduling no problems

I purchased my shed three years ago. I wanted a shed to go up against behind my garage in the back yard to store my lawnmower and other garden tools. I went to Tuff Shed in Concord. I liked what a saw and ordered a 6' x 10' shed. It was installed about four weeks later. The building of the shed only took about a couple of hours or so. I love the way it looks and recommend Tuff Shed highly. After a while I installed wood shelving inside for additional storage. read more

Tuff Shed Concord - Sheds & Outdoor Storage Near Me - Concord, California

Nathan was great in helping design and order our new workshop. Looking forward to the finished product! read more

Tuff Shed Concord - Nathan - Sheds & Outdoor Storage Near Me - Concord, California

My wife and I had been discussing getting a storage shed for years, but when we recently started renovations on a few parts of our house my wife decided we needed to move forward with it. With all of the work going on around me I was pretty stressed about adding another project to my world. She did initial design work on Tuff Shed's website and soon I was contacted by Quentin Burt to set up an appointment to survey our site and discuss next steps. His on-site visit was quick and I felt at ease with Quentin immediately. Our house has James Hardie siding and we wanted it to match - something Tuff Shed could easily do - they used Hardie siding - exact color match for the siding and trim. This was a big selling point for me. Arrangements were made to purchase a shed from them. Their manufacturing and install lead times were unbelievably fast (with all of the supply chain and other issues I had been dealing with I found it astonishing). On the day of install a crew arrived and in a little under a day they had an amazing Tuff Shed installed and ready for use. The crew was efficient, polite and conscientious leaving no trace that they were here (except for an awesome Tuff Shed where there wasn't one). The post install follow up was good as there were a couple of punch list items I had missed when I initially inspected the Tuff Shed. Today Richard came out and completed my punch list. He was very detailed and completed everything that remained. He's a credit to the organization! We couldn't be happier with our new Tuff Shed, the excellent consulting and assistance by Quentin, the great install crew, Emily our customer service representative and Richard who came out today to complete my punch list. They exemplified the Tuff Shed value statement of excellence, integrity, respect, teamwork and ownership. I would (and have already) recommend Tuff Shed to my friends and family and would recommend them to anyone. What I thought would be another stressful project turned out to be one of the easiest. read more

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The entire process from design to build was very straight forward and seamless. Courtney (Concord location) was extremely helpful and knowledgeable in helping with the shed selection, design, color choices and answering any questions that I had. The installation team (Russell and crew) were also top notch. They were detailed and worked fast. From staging all of the material to clean up, I couldn't have been more pleased. The shed is fantastic! Thank you again Courtney, Travis and Russell, you all are great assets to the Tuff Shed organization. read more

Tuff Shed Concord - Premier tall barn with loft. - Sheds & Outdoor Storage Near Me - Concord, California

This process of picking and purchasing our shed was seamless. The Website is helpful and thorough so that by the time I went in I already knew a lot about what I wanted. Courtney was able to answer all our questions. She sat patiently while my husband and I deliberated and addressed our concerns thoughtfully and wisely with an understanding of our goals. The showroom is impressive. And scheduling the install was a breeze. I have such confidence in the decision we made, the financing and warranty only sweetened the deal. If the installation goes as smoothly as this all did I'm going to be telling everyone I know about you read more

Travis was the best!!! Can't wait for the shed to be installed. Hope all the Tuff's employees are as great as Travis!

I've been meaning to write a review. Travis Bartosek was great. He made the process simple and easy and even stayed past closing time to help us. We live in Livermore and the closest Tuff Shed is in Concord. He is the person you want to work with when getting your Tuff Shed, which was installed very fast and efficiently. read more

Tuff Shed Concord - My beautiful new Tuff Shed - Sheds & Outdoor Storage Near Me - Concord, California

I went in tuff shed to look at sheds for the house. Nathan was very knowledgeable he explained everything. Building materials, prices, installation. I didn't feel pressured at all. I needed to make changes with my order and Nathan was not in the office. Travis was just as knowledgeable and willing to help. He was easy to talk to and listened to what I had to say. I never felt like since I am a woman I was an easy sale. I would definitely go back knowing Nathan or Travis would be there. Thank You, Ellen read more

We went to Tuff Shed Concord to look over the shed styles. Travis was awesome! He listened to what we were looking for and walked us through all the various options. What is really great is that they can design your shed on the computer with you and you can try out different design options and instantly see how it all looks. We left with a set of design specs and drawings, returned a couple of days later with a minor change and to place our order. The shed was installed a week later. The installation team was great and the shed really looks nice and is solidly built. Also, a great value. Thank you Travis! read more

I started with an online estimate and Nathan contacted me and invited me to the Concord store to see some sheds and get a better idea of what I needed. Nathan and Travis were great help in the design process and planning the delivery. This is my second Tuff Shed. I have been satisfied with the simplicity of the process and the quality of the workmanship. read more

My wife and I worked with Nathan on a new shed and we were very happy with the experience. We loved that Nathan came to our house after visiting the showroom and gave us some good feedback on the location of the shed and the type of shed that will fit in our backyard. The customer service was excellent! We changed a few things around and added some extras and Nathan was very helpful throughout the process. I also think the price was very reasonable. The showroom is top notch and was helpful by showing us how much room we can expect to have in the shed. I can definitely recommend Tuff Shed to anyone looking for a Shed. Thanks Nathan! read more

Working with Travis was so easy. He made everything work for me. And he explained everything very well. I would work with him any day if the week. read more

What an amazing experience! Our family recently visited the Concord Tuff shed location. We were immediately met with such a friendly and welcoming energy. Thank you so much Nathan for your expertise, patience, and guidance in helping us pick out the perfect Tuff shed for our yard and needs. We are so excited in choosing the 8 x 15 Premier Pro Studio! Thank you so much for allowing us to bring our pug baby to the show room and have him be apart of the process. Our family appreciates it! We highly recommend you check out Tuff shed for your shed / studio needs. Nathan and his team will take great care of you! read more

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The team arrived right on time as promised and the crew was extremely polite and friendly! They built my shed in just a few hours! It is beautiful and I would highly recommend Tuff Shed if you're looking for a place to store your items and not pay a huge monthly fee at a public storage facility! read more

Today I visited the Tuff Shed office in Concord, CA and worked with Nathan Montgomery on a custom configuration for a storage shed. It was very much a Burger King experience, I.e. you can get it your way. Even though it is a small building there were many configuration items that needed to be considered. Nathan was very patient and professional in helping to design the exact structure that was required. Working directly with him was far more efficient and satisfying as opposed to trying to get the same result with the online design tool. Many thanks to Nathan and Tuff Shed. read more

Travis is an awesome salesman. Cared about what we wanted, never tried to upsell, gives his opinion when asked. I had a few changes and he handled it all with grace and professionalism. I would highly recommend him and you will get what you need. read more

What an amazing experience!!! The team first of all makes the process easy and smooth. I was helped by Nathan but his coworkers were just as nice. If you're looking to buy a shed highly recommend they have a lot of options and customizations available read more

Travis was very patient and thorough. He took the time to explain all the different options available to us. He provided a great experience.

Travis was awesome to work with! Super knowledgeable and easy to work with! Can't wait to get our new shed.

Part 2: The Install After helping me with my purchase, Nathan worked with the ops team to provide guidance on installation timing. I scheduled a time in early Dec after a week of sunshine followed a week of rain. The ground was fairly muddy after the new pad was poured and Nathan encouraged me to keep the date we had selected (~ 2 weeks after purchase) but as we got closer if it looked like a rain day I could schedule with enough notice. The install team, led by Ricardo, arrived right on time and communicated with me in the AM as to their ETA. They went right to work and did a great job of centering the shed. We realized another branch had to be removed due to the roof line and they were helpful and safe when working with me to remove the branch. Ricardo was open to calling me in my office whenever he needed my input, such as where the shelves should go. I struggled with this a bit, and he made some good suggestions. As I had a workbench in front of a shed window, Ricardo cut the board around the window and asked if I'd like to have another piece on the adjoining wall (a great idea), which he then reinforced with a 2x4. The shed install went smoothly and the team was communicative and hard-working. My only complaint was that the inside of the shed should have had a tarp put down to keep the floor clean from the dirt and sawdust from the shelving. I reached out to Nathan and immediately got a call from his Ops Manager, who followed up and asked for feedback. Both he and Nathan apologized and we agreed this would be a learning opportunity for the install team to depart the site only after the customer is shown the final product, in case things need to be touched up or swept. I'm fully confident this will be rectified. In general, I was very pleased with the installation and the communication of the whole Tuff Shed team. I'm beyond thrilled with the shed and very pleased I trusted the Concord Tuff Shed team and Nathan with this experience. read more

Great service - we appreciate the Sunday retail hours and to be able to physically inspect the materials and models. Nathan provided outstanding customer service and was very patient addressing all our questions. Looking forward to having our new shed. read more

Our salesman Nathan Montgomery in Concord could not have been nicer. He made the process simple and easy with wonderful suggestions and we're very excited about our purchase. Can't recommend highly enough! read more

Travis was amazing! He was very friendly and super helpful. We are excited for our new shed.

Travis is very nice and courteous as well as knowledgeable about the different types of sheds. It's been a blessing to work with Travis.

From start to finish meeting Nathan Montgomery in Concord at tuff shed location and then to the men that came out and installed it they did a great job. It looks great and what a good choice just what I needed five star review. read more

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I was recently at the tough shed in Concord, California, and met with a young man named Travis. He was extremely helpful and showed me the ins and outs of tough shed. I appreciate his time and effort. read more

We love our shed! Thank you so much Nathan and Travis for all your help. Nathan thank you so much for assisting us with our quote and making the purchase of our shed easy and smooth. Thank you Travis for helping along the way with finalizing our order. Our shed was up in less than a few hours. We couldn't be happier with the quality and appearance of our shed. Great customer service! Thank you! read more

Tuff Shed Concord - Sheds & Outdoor Storage Near Me - Concord, California

We worked with Travis in the Concord showroom and we can highly recommend him. We started the process back in December and he was very patient and helpful throughout our countless changes and iterations. He was also very knowledgeable about everything from product details, site prep, and more. Finally, when we were ready to place our order, he helped us on the timing to ensure we got the best price possible. Thanks Travis! read more

Quentin was the salesperson I dealt with very professional and went over all the county codes with me for my area. I wanted to go with a bigger model but he explained that would be a permit process that I did not want to go through. That told me right there that tough shed knows there stuff. He drew up the shed plans for the model I wanted. When I asked when it would be built he told me this Weds!! So I go in on a Monday and two days later the team shows up to build it. I had one minor issue regarding some selves. Blame within a week they came out and corrected the issue. I found the staff at the Concord tough shed to be true pros. The shed was reasonable priced and the showroom had many models indoors that I could look at. Go with tough shed in Concord AWESOME!! Robert S read more

I had a fantastic experience working with Tuff Shed. We were in need of additional storage space in our backyard, but wanted an attractive shed as this was going to be in a prominent place in the yard, and visible from our living room. I called Tuff Shed and Bill Storey was extremely helpful answering all my questions about the shed building process, including any permitting procedures, distance from the fence line, materials, etc. The online design tool was very easy to use. Bill was very helpful in discussing financing options and showing me around the Tuff Shed Concord location to view the sample sheds and materials. Once my shed order was placed, it only took around 3 weeks for the building appointment. I was surprised how fast everything arrived. Our crew built the shed in half a day and it looks perfect! I would definitely recommend Tuff Shed to anyone looking for an attractive and reasonably priced solution for their storage needs. read more

hello I passed by the booth of tuff shed when I say Nathan and Travis was so pleasant and so helpfful they knew what they was talking about when it came to the different sheds them being who they are making me want to buy a shed. they were so respectful and had a great customer service skills. I can't wait to purchase my shed Thankyou read more

Travis Bartosek was an amazing salesperson, very knowledgeable of the product. I highly recommend Concord Tuff Shed. Ask for Travis