These so called managers have no business working for this wonderful company it's literally…read moredisgusting that they hired females like these two. Upon walking in these two were both sitting down gossiping not greeting any customers I thought they were customers until I saw one of them ring up a customer. They both looked annoyed that there were people in there shopping. I asked for a fitting room. She never said if you need anything let me know nope all she did was open the door and leave no smile nothing. I needed a smaller size and sent my daughter to look for it. Since she couldn't find it she went to ask the cashier for help. She refused to help my daughter she ignored her completely. While I was in the fitting room I heard the cashier whining about people wanting the doors open to try on things. When I got out my daughter told me what happened. I walked up to the register and she refused to acknowledge me standing there and kept gossiping with the African American woman. I said I'm ready to ring out they both smirked at each other while the girl in green rolled her eyes and got up as slow as she possibly could. When she got up to the register I asked her if she had a problem doing her job and she just smirked at me. They both refused to give me their names after I confronted her about how they treated my daughter. They said they didn't need to and that by them being managers they could do whatever they wanted. It's no wonder they have no people in there actually spending money! You need to get rid of these two! The African woman was claiming she was the hiring manager has no business working there dressed the way she does. Wearing crocs to work?! They clearly don't dress to represent this beautiful company!

They opened late yesterday 7/30/25 for training purposes and I went in today and I would definitely…read moresay they did not do training on customer service those girls in there are absolutely rude and obnoxious. You can find half ass SHEIN looking, clothes anywhere save your money.

A bright and feel good store with a wide range of fun gifts, home decor, kitchen extras, garden…read morecharms, furniture and women's clothing. You may have to take a second trip around the store because there is a lot to see. If you're downtown this store is definitely worth the stop in and a great shopping experience.

From the owner: Shop fresh women's fashions, modern farmhouse decor, home and garden rustic embellishments, trendy…read moreaccessories and handbags, one of a kind statement piece furniture, wedding gifts, and gifts with personality.

This place has phenomenal service. I went in about three weeks ago to get a new Dutch oven. I heard…read morethey strictly enforce the mask orders, which made me feel much safer. The guy at the door pointed me in the direction of where they display their Dutch ovens when I mentioned what I was there for. I had a bit of trouble finding it, but another associate saw me floundering and even offered to carry it for me. I'm pretty small and don't look very strong, so I appreciated this gesture. The guy ringing me up was very polite and made sure I got the most out of my experience. It's been a while since I went there and he was patient with the fact that I'd forgotten the phone number associated with my account.

ALEX is awesome! He helped me pick out a new pack and provided excellent service-he knew what he…read morewas talking about, listened to my needs and was so polite and helpful. Thank you Alex!

Worst service I have ever received anywhere. The young woman went to look for the shoe I wanted but…read morestopped for 10 minutes to talk to a stranger whose makeup she admired while they traded tips--while we waited. She did nothing to help me find the sort of shoe I was looking for. Badly needs training!

Fantastic service! And selection. Ashley is absolutely the best in the business. She is very…read moreknowledgeable and very helpful. Ashley is a FIVE STAR employee.

A nice addition for Grand Junction. The Women's department is not as large as many other Dillard's…read morestores. Still a solid selection. Assistance in the Women's department wasn't very friendly. But the nice lady in handbags was excellent. She helped me find a small wallet for a concert I was attending.

This is a fabulous store. Shoes, purses, bedspreads, kids, makeup. I had been shopping online for…read moreso long I forgot what it's like to look at "nice things" this is not a cheap discount store. It sells quality things.

You will never, in your whole itty biddy existence, buy any western wear (boots n hats) for as good…read moreof price as right here. No matter how many hours I have spent on the internet (yeah... a lot), shopping for boots, I have yet to have anything compare to Jerry Derby's store. They, hands down, have the best high quality goods in the whole area. Oh the gods of leather goods, I love this store with all of my heart!!! You buy a hat there, and forever more, you can come back and they will re-shape it and make it just like new, because they stand by their products 100%. It's so rare to see such passion behind what people do these days, but here, it's ingrained in their infrastructure. ***Right NOW they are having a half off almost-everything-in-their-entire-store sale!!!**** My favorite thing in there, $300 Twisted X boots, are now $150!!! I just died and went to boot heaven. YEE HAWW!!

Not very helpful, the gentleman didn't help or offer to find my size, and without asking pointed me…read moreto the cheaper section, I really wanted to buy a hat and I would have bought boots also.

Broke my shopping quarantine! Headed to Zephyr's new location and I'm so glad I did! Owner Kim…read moreWilliams is a breath of fresh air! Super Covid-19 savvy, Kim and her staff are as warm and welcoming as always. The sparkling new boutique space has fashions from holiday glitz to winter class--all quality labels and fabrics. Such a welcome break during these bizarre times. Thanks ladies!

kim will not take accountability and apologize to my family, she was very unprofessional. now she's…read moretaking down reviews on google to try and hide how she treated them. I really hope she chooses to be better.

After driving, riding, or walking past this place countless times over the years without even…read morenoticing it, I lucked out and wandered in while searching for holiday gifts downtown. I immediately noticed the red Herman Miller sofa, bright woven rugs and hand-rubbed Danish MCM tables... South West handmade jewelry, military surplus, new old stock Carhartt & Levi's, broken-in leather boots, vintage wool and waxed canvas clothing, old Boy Scout hatchets, 70's stereo equipment, vintage vinyl, antique signage (not repro), and the list goes on and on. The thing about stores like this, is that in a year or even a few days the entire businesses' stock can be totally rotated out: snatched away by a collector and gone forever. This place is practically a museum and a snapshot in time of "how things used to be". The "stuff" in this store was built to last and is often one-of-a-kind. I had my eye on a few things in the store and hope that I can get back there to grab them before someone else does. I can think of no better place downtown to find a unique gift for a loved one.

I love this store with "its back in the day", 1970's era finds, high iconic designer furniture,…read morecowboy stuff and beautifully curated hip accessories. I bought the most fabulous Marimeko type 60's long dress at this store. They have great vintage clothes, they definitely know their customers' taste.

Had a great opportunity to come in and get amazing insight and customer service from boot barn in…read moreGrand Junction when I went to look at some western hats and boots. if you guys come look for Olivia and Logan these two individuals I'd say had some outstanding customer service.

Worst business I've ever dealt with. Horrible customer service. Incompetent from the bottom to the…read moretop. It's utterly amazing that they are still in business