The hearing aid that we had previously purchased from a big box retailer was not providing…read moresatisfactory performance for my mom. We went to Able Hearing, hoping to find something that worked better. We were really happy with our decision. The personalized customer service we received enabled my mom to get a much better fit on her hearing aid and much better performance. Lucas was great. He took the time answer our questions and provide guidance on which models might be best suited for her. The extra time he spent on the fitting made a big difference on how it worked for her. It's been about a year since my mom received her new hearing aid. During that time, their customer service has been excellent, providing adjustments and tuning. Each time, they have been friendly and welcoming. Our observation is that they really go the extra mile in providing customer service. We were really pleased with the way they handled the situation when my mom recently lost her hearing aid. Living with hearing loss can be very frustrating at times. Although we would have saved money by buying another unit at a big box store, we felt it was worth the extra money to have someone spend extra time on the fitting and tuning so that we would have better results. We are very pleased with our experience here and highly recommend their services.

I received an unsolicited advertisement made ENTIRELY OF PLASTIC!! You can't recycle that in…read moreOregon. I called to complain, and was told by the person I spoke with that they have been saying the same thing to their Utah-based marketing group, to no avail. In fact, the person I spoke with was told that they didn't make enough money to have any input. Maybe Able Hearing should stay in Utah. And maybe those of us looking for the kind of service they provide should look for an Oregon company that cares about the Oregon environment.

I took my mom to Accurate. She said they were the first place to solve her issues. She was very…read morehappy. I was happy with the price and the service.

Met with (Dr?) Todd Williams for my first visit. He spent nearly an hour pushing his "essential"…read morebrain-retraining program, making it sound included in my care. Only later did I learn it was a $1,000 add-on, not covered by insurance, and something he implied I should buy because my coverage was "so good." When I picked up my hearing aids and declined, his professionalism vanished. He rushed the setup, brushed off questions with "look it up online," and said he'd only see me once more, then not again for a year -- despite my insurance covering multiple follow-ups to ensure the best fit. I returned the hearing aids within days. He was in the office but didn't even come out to ask why. If you want honest care without hidden costs or conditional service, look elsewhere.

Jaimie and David care and it shows. I have nothing but great things to say about Sage Hearing…read moreSolutions. From the time I was greeted by Jaimie, to the time I left with my new hearing aid, they made me feel like I was a priority. I deal with single sided deafness. David explained all my options to me clearly. He even went as far as walking me around the building while letting me try out the different technologies. He is very knowledgeable and answered all my questions. Jaimie made sure there were no hiccups with my insurance. The whole process went surprisingly smoothly. If you're looking for kind and personal service, I would definitely recommend visiting David and Jaimie.

They don't reply to messages posted on their website. A friend at church recommended them but I…read moresure would not.

Came here to get two sets of hearing aids checked out and adjusted. Very thorough and…read moreknowledgeable. Highly recommend.

These folks were fantastic! I took my elderly father's crusty and old (and partially corroded)…read moreSiemans hearing aids that he hadn't worn in several years to a local hearing aid company and they said they were unfixable. I then reached out to my audiologist niece who suggested I call OHSU SoundSource. (I know-why didn't reach out to her from the start!) They not only fixed the pair I gave them, but an even older hearing aid that was just in the box. I didn't even ask them to have this second pair looked at. And yes, all for $25 WHILE I WAITED (around 15 minutes). OHSU SoundSource is a non-profit .edu connected to the Oregon Health Sciences University (OHSU) but is all self pay. Other private companies will ding you big time. This is so affordable! I'll be recommending them to anyone who asks! Great job, OHSU SoundSource! Thanks, Page!

Shelleene was SO helpful to us!! You have got a gem working for you!!…read moreWe were leaving on a long trip and she saved my husband's hearing aids so that he could hear the people we will be meeting on our trip!!

Very expensive. My elderly family member was quoted $5,800 for hearing aids here. Took the family…read moremember to a hearing clinic in Lake Oswego and were quoted $2,600. That's a huge savings. Willoughby's prices are too high.

We were visiting Lake Oswego and needed some help with my husband's hearing aids. They were…read moreaccommodating and we were able to pop in and get the help we needed right away. Super nice and helpful.

Great staff!!!!! Great audiologist!!!!! I left my hearing aids on a flight, they were able to let…read moreme use loaners until my order came in.

After failing a hearing test, I went to Able Hearing and worked with Karl. I tried three different…read morebrands but ultimately decided not to purchase hearing aids at this time. Karl is professional, courteous and very knowledgeable. He is passionate about helping people regain their hearing, and it shows. The office observes strict covid-19 protocol and I felt safe while I was there. I definitely recommend Karl and Able Hearing.

Friendly, Compassionate, Sincere, and Caring business…read more I am completely blown away by the level of service here. My late mother has purchased a couple hearing aids from this company. I have not got a chance to experience their level of service until recently while my mother was hospitalized as a result of her stroke. We were bouncing back and forth through voicemail but were able to settle a time to finalize the final fitting and take receipt of the hearing aid. They even made the effort to deliver the hearing aid while my mother was staying at OHSU. They test fitted the hearing aid and made sure it was comfortable for her before leaving. Joel was very professional and compassionate to my mothers needs. In the end, he gave us his business card and told us to contact him and let him know how she was doing with the hearing aid to see if any additional adjustments needed to be made. Unfortunately, my mother was only able to use her new hearing aid for only 4 days before she passed away. I had heard from a close family friend that some hearing aid companies would be willing to accept a refund if returned within a short time period. I stopped by here about a couple of days after she had passed and made an appointment with Wayne to work things out. Once again he was also very friendly, professional, and compassionate to our needs and was able to come with a reasonable agreement to return our hearing aid that mom barely even used. Bear in mind that these hearing aids are custom made so I wasn't sure if they could do anything for us which would have been understandable. I'm also sure that results may vary from customer to customer basis but I was glad he was able to accommodate us during this difficult time for our family. I just wanted to take a moment and thank the staff here at Able Hearing. It means a lot to us that you guys went out of your way to accommodate us during this difficult time for our family and am aware that you were more than flexible with our needs. If we have any needs in the future for my friends and family I will be more than happy to recommend you guys for any help with any hearing enhancement products.

Professional, patient, caring, friendly, and impressive. Office experience is pleasant and staff is…read morehelpful. So glad we found Leslie and have recommended her to several others who say the same. Absolutely 5 stars!!

TRUST. That is what most small businesses strive for from their customers. That's number One. The…read morecustomer service that I experienced here was well, Let me just say that 100 out of 100. Quality, Professional, Friendly!