i got new hearing aids today from Scott at Oregon Hearing Aid Solutions. Absolutely life changing!! i can now hear conversations perfectly, music is like I am a kid again, beautiful and pure pleasure! Scott and his team are the best!! so grateful for this gift! read more

I purchased my hearing aids in another state and then moved to Yamhill County. This dealer was close so I had a couple program adjustments here. After the last visit, I realized the technician left my aids on the standard all around hearing program. I went back in and said that I need the program changed to the music program which is better for me. The technician looked me in the eye and said, "We called Resound and they told us this cannot be done." My aids are 2 years old and they have ALWAYS been set to the music program as the default program for me. My prior dealer had no difficulty with the programming. I left and called Resound. I was told that it is a very simple program issue to change the settings. They gave me a list of other dealers. I went to one and it took the Audiologist about 5 minutes to change the channels back to the original settings. read more

We recently brought our 11-year-old son to Oregon Hearing Solutions in Sherwood to be fitted for a hearing aid. While the doctor was wonderful--kind, professional, and great with our son--and the hearing aid itself has worked very well, our overall experience has unfortunately been overshadowed by serious issues with the front office and billing department. The main reason we chose this clinic was because we were told they were in-network with our insurance provider (United Healthcare). That turned out to be incorrect. After receiving an unexpectedly high bill, we contacted UHC and confirmed that Oregon Hearing Solutions is not in-network. Despite appealing the claim, UHC was unable to help, and we were left responsible for the full cost of the services. The lack of clarity and accuracy around insurance acceptance has been incredibly frustrating and expensive for our family. UHC has since provided us with a list of providers that are actually in-network, which we will be using moving forward. I would strongly advise anyone considering this clinic to double-check with their insurance directly--do not rely on what you're told by the front desk. While the medical care was excellent, the administrative side left a lot to be desired and ended up costing us far more than we anticipated. read more

Took hearing aids in to see if I need new filters & they billed me $50.00 to tell me my left Hearing aid needed to be sent back to factory & cost would be $400.00. The left Hearing aid had been sent back to factory less than 2 years ago & now they are saying it has to go back again with a $400.00 charge???. They just lost me as a customer as $50.00 for 5 minutes of time to tell me I needed to send the left Hearing aid back to factory for a $400.00 charge seems excessive. Never did find out if I needed to buy any filters which is reason I stopped in!!! read more

If you have Untied Health Care Hearing Insurance DO NOT use this company. I'm new to needing hearing aids. The process of getting them from this company is extremely difficult. All of the information they have given me is incorrect. For 4 weeks they have told me they have been ordered. Yesterday, They blamed the hearing aid supplier that they made an error and didn't process it 4 weeks ago. I spoke to Dr Scott, he told me they don't make any money on these orders so I would need to follow up with the 3rd party or my insurance company. They wouldn't help me. Their lack of follow through and compassion involving such a life changing event like the gift of hearing is truly Disappointing! They never ordered my hearing aids. They payment process was 100% incorrect. read more

I am so very grateful for finding them to get my hearing aids cleaned. They did a fabulous job, however, I was quite taken aback that the staff did not have masks on. How can a medical facility not wear masks during a pandemic? I would have given them a 5 but I just can't. Would I go back, most likely not. read more

Tops in every way. My mother got hearing aids for both ears and it has been amazing. Dr Johnson is very patient and extremely knowledgeable about the hearing aids. I would definitely recommend them to anyone needing hearing aids. read more

"This man has changed my life forever and I could not thank him enough for showing me the things that I have never been able to hear. I can hear humming birds fly, people walking behind me, my kids tons of voices. And he even made things affordable for me, all because he enjoys seeing the joy on this patients faces when he brings something back that had been taken for so long...hearing. Thank you so much Dr Scott Johnson you are a life saver!! " Jai W. of Beaverton, OR 08/17/2018 read more

When it comes to hearing healthcare and innovative hearing technology, there is no Audiologist better than Dr. Johnson in the Portland Area. Whether you need your current hearing aids adjusted, you need a hearing test or want to look at new hearing devices, call Oregon Hearing Solutions. The best when it comes to patient care. read more

I highly recommend Dr. Johnson. He is very personable and has listened to every single hearing need I bring to him during my appointments (and it has been a lot). I live a very busy lifestyle with my four kids and husband, so choosing the right hearing solution is very important to me. Dr. Johnson has done a superb job fitting me for my particular hearing needs. He even saved me from having to have ear surgery by recommending an outstanding ENT. I am so thankful that he did not close down for good or go to telehealth appointments during the last year because his services are an important part of my livelihood. I am very grateful for Dr. Johnson and his service to our community. I cannot recommend Oregon Hearing Solutions enough! read more

Always done right by me. I've got severe hearing loss and OHS has helped me through every phase of the benefits maze. Latest in technology for my most recent hearing aids. Couldn't be happier. Friendly and supportive. read more

I have been getting my hearing aids from Scott Johnson for over 15 years. He and his staff have always been courteous, helpful, compassionate, and informative. I always leave my appointments thankful and happy. read more

I have been seeing Dr. Scott Johnson for over 6 years. I have had nothing but great success in getting a honest evaluations and working with getting my hearing back on track so I can function again at work and home. I originally came in under duress from my wife over the TV remote, I knew I couldn't hear well especially in noisy or crowed places... often shying away from adding to conversations or taking phone calls. Dr. Johnson found the best aids and devices to use phones again, add into conversations at work and out with friends and best part my wife now needs control over the TV remote!! Dr. Johnson's staff has been more than helpful in getting me in on short notice and friendly reminders of upcoming appointments. I would recommend this place for anyone in search of gain control over their hearing again. So what are you waiting for... call them now! read more

I had hearing aids previously and hated them! The hearing aids Dr. Johnson recommended for me are awesome!! I highly recommend Dr. Johnson and Hearing solutions. In fact anyone who asks me about him I am happy to tell them how happy I am with my hearing aids. Go there you will be too!! read more

Dr. Scott is a personable professional. His focus his helping those with hearing losses repair their ability to once again have a good quality of life. My husband has a very severe hearing loss so I recommended Dr. Scott to him as I had worked with Dr. Scott since 2011. Dr. Scott now has 2 satisfied patients. I really appreciate how he works with his patients and does exactly what he says he will do. Great job Doc. read more

Know your benefits! Contact your Insurance Provider, (report that you are being told to sign a document allowing Balance Billing) before ordering device. By signing, you waive protection from over billing, etc. I thought I was simply agreeing to pay co-pays/deductibles. I'd never met a Provider that Balance Bills. An enormous mistake was made on benefits quoted. My insurer acknowledged the portion they misquoted, and the transcript verified that OR Hearing Solutions (OHS) ALSO misunderstood what they were told regarding maximums. So both were complicit in the error. After adjusting to my new aid for 3 weeks, I was harassed mercilessly to return it or pay full retail price (or exchange for a notably sub par device). Throughout my life, I have learned that Greed is a cruel Taskmaster. The drive for quick profits can taint one's ability to be humane, to do the right thing (when you are part of a mistake made) and earn a loyal customer, referrals and great reviews (aka. "future business"). My Insurance Company was shocked to hear of such a practice and has actively/fervently engaged their Resources to investigate. I've quickly contacted those to whom I referred OHS and advised them to go elsewhere. OHS has a substantial mark up on aids (for I was told what Dr. Johnson actually paid for the device). Given the office misunderstood "maximum allowed amount vs maximum out of pocket"), I felt at a minimum they should offer to sell the device at cost. After a Hellish experience (suddenly losing my hearing in one ear, adjusting to an aid, being harassed while my Insurer looks into the matter, and now heart-breakingly unable to hear well again...for I returned to aid due to being threatened to pay or I'd be sent to Collections)? I'm taking the advise of several friends and am going to my local "Big Box Store" who carries the same brand, comparable features, for 1/3 the cost! I prefer to support small business, however, if your insurance doesn't cover the cost of your aid? You can save serious money by going go Costco. I've so many friends who insisted I go there in the first place! read more

Have had a hearing problem for years and finally went to Scott at Oregon Hearing Solutions. Great guy, very knowledgeable, great service at a great value! Highly recommended! read more