I have been going to Able Hearing since 2021 when I bought my current pair of Widex Moment 440…read moreHearing Aids. A couple of months ago they texted me that it was time for a hearing test. It had been over a year and so I called to inquire about the cost and they told me that there would be no charge. I went in. The tech sat me down in a booth and told me to listen to various beeps - you know the drill. He told me that the receptionist would come in and read words to me whicn I was to repeat back. That didn't happen. He wasn't familiar with the Widex proprietary software but fiddled with various settings anyway. The first setting was blaringly loud. I told him it was very uncomfortable. He reduced the volume several times and then gave up and said jhe'd return the settings to the original. In the meantime he inadvertently clicked on a toggle whicn changed the function of the button on each hearing aid from volume control to hearing program selection. I realized this a day later and made another appointment to have it switched back. The second appointment went well. The tech called Widex and they walked him through the process to have the button function returned to volume control. However, along the way another function went awry. On the Widex app there are various programs When you change the program (on your phone) to a new one, it announces the name of the new one through the speakers of your hearing aids. That function stopped working. I made another appointment. That was this morning. The tech called Widex. When the first customer service representative realized he needed to go up the chain and put him/us on hold, the tech hung up and quit trying to solve the issue. He started complaining as though I was taking advantage of his time. I mentioned that the problem(s) were his fault - not being familiar with the Widex software. He denied any responsibility for the issue and told me he was not willing to give me any more of his time. He invited me to go elsewhere which I did. And I'm glad I did. You'll see lots of nice reviews when Karl was running the ship. He was a terrific gentleman. But he hasn't been there for a couple of years now.

The hearing aid that we had previously purchased from a big box retailer was not providing…read moresatisfactory performance for my mom. We went to Able Hearing, hoping to find something that worked better. We were really happy with our decision. The personalized customer service we received enabled my mom to get a much better fit on her hearing aid and much better performance. Lucas was great. He took the time answer our questions and provide guidance on which models might be best suited for her. The extra time he spent on the fitting made a big difference on how it worked for her. It's been about a year since my mom received her new hearing aid. During that time, their customer service has been excellent, providing adjustments and tuning. Each time, they have been friendly and welcoming. Our observation is that they really go the extra mile in providing customer service. We were really pleased with the way they handled the situation when my mom recently lost her hearing aid. Living with hearing loss can be very frustrating at times. Although we would have saved money by buying another unit at a big box store, we felt it was worth the extra money to have someone spend extra time on the fitting and tuning so that we would have better results. We are very pleased with our experience here and highly recommend their services.

Came here to get two sets of hearing aids checked out and adjusted. Very thorough and…read moreknowledgeable. Highly recommend.

These folks were fantastic! I took my elderly father's crusty and old (and partially corroded)…read moreSiemans hearing aids that he hadn't worn in several years to a local hearing aid company and they said they were unfixable. I then reached out to my audiologist niece who suggested I call OHSU SoundSource. (I know-why didn't reach out to her from the start!) They not only fixed the pair I gave them, but an even older hearing aid that was just in the box. I didn't even ask them to have this second pair looked at. And yes, all for $25 WHILE I WAITED (around 15 minutes). OHSU SoundSource is a non-profit .edu connected to the Oregon Health Sciences University (OHSU) but is all self pay. Other private companies will ding you big time. This is so affordable! I'll be recommending them to anyone who asks! Great job, OHSU SoundSource! Thanks, Page!

You need to employ an onsite audiologist ad not a Hearing Instrument dispenser. Second, you need to…read morebe non proprietary regarding your crappy Audible hearing aides so that tea hearing aid professionals can correct the mistiming done by Instument dispenser. I have had Starkey livio AI hearing aides poor to Audibel and they were a wonderful product. But now that Starkey has been creating brands, they are not giving same level of focus on all these brands as they have w the Livio and Evolv AI aides. Now due to damage from poorly fitted and tuned Audibels , I am needing a cochlear implant. The audiology test done yesterday by specialty audiologist at Oregon Clinic found that was way off the mark regarding my audiogram. This may have contributed to my advanced decline of hearing. Audible does not work with cochlear implant as I will need a "Cadillac" of hearing for my left ear that correspond to cochlear implant in my right ear. And all the while I am having to pay $7000 for Audibel hearing that don't match my hearing needs or my audiogram . Also they do not use Hear Ear which is the gold standard for matching your audiogram to your hearing aides and eliminating several trips to the office to have hearing aides constantly retuned. This pertains to Willoughby in Gresham, OR. So what is your response to these issues?

My new hearing aids are so much better than my old from 10-plus years ago. Lots of new technology…read moremakes them so good in difficult situations. The helpfulness and attention to details by the staff is very professional and makes the transition to new hearing aids very easy.

We were visiting Lake Oswego and needed some help with my husband's hearing aids. They were…read moreaccommodating and we were able to pop in and get the help we needed right away. Super nice and helpful.

Great staff!!!!! Great audiologist!!!!! I left my hearing aids on a flight, they were able to let…read moreme use loaners until my order came in.

"This man has changed my life forever and I could not thank him enough for showing me the things…read morethat I have never been able to hear. I can hear humming birds fly, people walking behind me, my kids tons of voices. And he even made things affordable for me, all because he enjoys seeing the joy on this patients faces when he brings something back that had been taken for so long...hearing. Thank you so much Dr Scott Johnson you are a life saver!! " Jai W. of Beaverton, OR 08/17/2018

i got new hearing aids today from Scott at Oregon Hearing Aid Solutions. Absolutely life changing!!…read morei can now hear conversations perfectly, music is like I am a kid again, beautiful and pure pleasure! Scott and his team are the best!! so grateful for this gift!

I went to another provider and they wanted to do a cocular implant. Don't want a hockey puck on my…read morehead. Pacific Audiology found the right hearing aids for my condition. Extremly happy with results.

The doctor and most of the support team were nice and easy to work with. I ordered molded ear plugs…read morefor sleep as well. After returning to pick them up, the Doctor was able to spend some time showing me how to best use them. After a few nights it became unbearable to wear the ear plugs. The pain they caused kept me awake and my ears felt like they had been in a fist fight. My calls and email to the clinic were never returned. While I appreciate that these were custom made and likely non returnable, some common curtesy would have been nice.

I'm so glad I found All American Hearing! After 6 ys. of dissatisfaction with trying out hearing…read moreaids, I recently had to get back in the game and find the right hearing aids for me (my Husband was sick of my constantly asking, "What did you say?"). After researching, I found All American Hearing located at 10001 SE Sunnyside Rd. in Clackamas. "Casey," a Hearing Instrument Specialist there, is wonderful. She really takes the time to listen and discuss all options with me. After much testing, I received my new hearing aids and was pretty happy. Unfortunately, after doing extreme gardening for many hours in the heat during the last days of summer 2025, one of my hearing aids began falling out. I was able to get in fairly soon to All American Hearing. Since Casey is very knowledgeable in the hearing aid industry as she has been in it for awhile now, she knew my insurance coverage probably covered a "molded" pair of hearing aids. After she checked to be sure and found they were covered, she made molds of both my eardrums and ordered me a pair. While that pair fit like a glove, I actually ended up going with the first pair I tried but with a slightly larger end piece that fit better in my ear canal. With all that I have put Casey and Sarah (front office) through in "finding the right fit," they both have continued to treat me with a ton of patience and respect as, like I stated above, I've had to make a couple of unexpected appointments (and got lost twice). Regarding Sarah in particular, she always returns my call when I've had to leave a voicemail. She is friendly, sharp, and goes out of her way to be as helpful as possible. I would recommend All American Hearing to any of my friends and relatives. They care about professionalism. I'm one happy customer.

Dr Kim was wonderful in every way! He even left his family vacation to provide an after hours house…read morecall. those who know I've had a procedure done say it's the best work they have ever seen. those who don't just marvel that I look fantastic. Dr Kim is truly an expert in his practice. His team is highly skilled in all aspects of care and their communication and care for me was exceptional

Met with (Dr?) Todd Williams for my first visit. He spent nearly an hour pushing his "essential"…read morebrain-retraining program, making it sound included in my care. Only later did I learn it was a $1,000 add-on, not covered by insurance, and something he implied I should buy because my coverage was "so good." When I picked up my hearing aids and declined, his professionalism vanished. He rushed the setup, brushed off questions with "look it up online," and said he'd only see me once more, then not again for a year -- despite my insurance covering multiple follow-ups to ensure the best fit. I returned the hearing aids within days. He was in the office but didn't even come out to ask why. If you want honest care without hidden costs or conditional service, look elsewhere.

Very professional. Quality products. Explain everything that is understandable. Bottom line--I…read morecan hear again