The service is fine but the billing for medicare is a nightmare. They bill the wrong codes and keep…read moresending me bills for a routine hearing test that should be free through my medicare insurance. They continue to re-bill the insurance with the wrong codes and I have had to contact my insurance company multiple times because neither side can get it right. Super frustrating. No other providers I go to cause me any billing issues so it is definitely this clinic not knowing how to bill.

I've been going here for several years. At the beginning I saw one of the founders and she was…read moreincredible. But she left/retired. Since then most of the audiologists have had poor bedside manner. I recently learned my hearing had worsened significantly and the person I saw was just harsh with no bedside manner or compassion whatsoever. My hearing aids have not been adjusted in years. I won't be going back.

Hey, Just a HUGE shout out to Mt Hood Hearing and the team there!…read more Week 2 of my hearing aids and I still seem to be a fan and doing it right! I'm so pleased and comfortable with the hearing aids that I have, and I think it's making a difference in my life. While my hearing loss was not too bad, I'm glad I took this step early in my life, so that I will NOT be that person in the corner, not aware of what's going on later! Vladimir Gutierrez is clearly passionate in his work and he makes it all sound so interesting and manageable! Thanks SO much for making this transition easy and pleasant!

Great office experience, and it's a perfect place to protect your hearing. They offer different…read morevarieties of custom-made earplugs that are fitted to your ear canal.

Professional, patient, caring, friendly, and impressive. Office experience is pleasant and staff is…read morehelpful. So glad we found Leslie and have recommended her to several others who say the same. Absolutely 5 stars!!

TRUST. That is what most small businesses strive for from their customers. That's number One. The…read morecustomer service that I experienced here was well, Let me just say that 100 out of 100. Quality, Professional, Friendly!

My 98 year old MIL can hear now thanks to Duane! This is full service helpful ongoing follow up…read morecare with a true professional.

Duane Smelser knows hearing aids! And he cares about his clients. My hearing had gotten so bad I…read morewas isolating, hiding from friends. I called Hearing Health and it took about a week, start to finish, to change my world. It's been about four months now, and I still wake up so excited to hear .... And to know I have great support from Hearing Health. My seriously honest review. Billie

I made an appointment in person, about 3 weeks ago. I took some time off from work to keep my…read moreappointment. Before the test started, the person conducting the test examined my ears and told me that she couldn't continue until I went home or to a doctor to clean my right ear out. I was surprised, since I regularly clean my ears and could hear fine from that ear. Another appointment was scheduled... This time I had an appointment on a Sunday, so as not to interfere with work again. I arrived 15 minutes early for my 1:30 appointment and there was a sign that said that everyone was out to lunch until 1:35 and an "away" sign that indicated "back at 1:45". My first thought was why would you make an appointment for a customer and then be out to lunch at that time? I sat and waited a while. Several people came to the desk to see if someone could answer questions. I pointed the sign out to them that indicated they were out to lunch. They came back later only to see that there was still nobody manning the center. I walked around the store for a while and went back at 1:30, hoping that someone would be available at that time. Nope, nobody around. So I sat and waited. I waited until the time the sign said they would return and not one person showed up. I decided to find my wife, who was shopping, and leave. I wasn't going to wait any longer. While we were checking out, I mentioned my experience to the cashier - who promptly went to find a manager for me to talk to. I told the manager my experience and she went to the hearing aid center to find out why this happened. At the manager's request I went back to the center, only to have a woman argue with me and tell me that they were "very busy". This escalated the situation and I felt that even if I had an examination, the climate was very unfriendly. I told this person that I could leave and they would have time for another customer. She replied that it was my choice, so I walked away. While I was walking away I heard the manager ask the woman if she couldn't take me in now. I kept walking because I was getting very upset. It must be good to have so many customers that you can drive some away and still keep very busy. Costco is always busy and so is this hearing aid center. But it seems that this hearing aid center doesn't care much about their customers.

Have been coming to Pacific Audiology for several years and have had exceptional, professional…read moreservice throughout. Very knowledgeable and competent team.

The doctor and most of the support team were nice and easy to work with. I ordered molded ear plugs…read morefor sleep as well. After returning to pick them up, the Doctor was able to spend some time showing me how to best use them. After a few nights it became unbearable to wear the ear plugs. The pain they caused kept me awake and my ears felt like they had been in a fist fight. My calls and email to the clinic were never returned. While I appreciate that these were custom made and likely non returnable, some common curtesy would have been nice.

Great staff!!!!! Great audiologist!!!!! I left my hearing aids on a flight, they were able to let…read moreme use loaners until my order came in.

David is the best. Anyone with hearing problems should see him!…read moreBonnie Robbins

Awful business buyer beware of shady pricing like charging extra for factory built in batteriesread more

Tech was Very thorough. Great experience. On the plus side, my hearing is great. I give it 5 stars.read more

Great support with great hearing aid equipment, especially when I was in great confusion because of…read moreinsurance changes. They have a good system of checking in and keeping up with what the hearing aids need.

Update - just saw a message from November because I wasn't aware that you could get private…read moremessages on here. Todd alleges that he has sent my records to 'the state' 3 times 'free of charge' even though 'he could have charged me'. That's bullshit. I'm deaf. I know full well you can get your records sent to your door BY MAIL for free. It doesnt matter that your receptionist has to do her job and that it costs you $25 to do it. I can sign for it when it comes to my door. That's how this works. I know my rights. For you to try to come to me in private and chastise me about my tone and how it's costing poor you money to send someone records, that I doubt you sent anyone because ZERO people from ANYWHERE have reached out to tell me they have my records, to ask me to remove my review, tells me you're trying to play cover up.

Darin reprogramed my hearing aids, and they came out better than when they were brand new…read more Unbelievable! Thank you!

Darin's service has been excellent. As a new client, he took me on with existing hearing aids…read more(nothing to sell me) and I couldn't be happier with his assistance.