The doctor didn't even know what color coded swab was for what. He had to ask the nurse who had to…read moreradio what it was for and couldn't even give a medical opinion. Zoom is the worst If I could give 0 stars for this dog and pony show

The quality of care I received from NP ( I think her name was Suzanne or Suzette was outstanding…read more The nurse that took my intake was very compassionate. Thank you.

I had a women's health check up to address some issues I've been having with my IUD, and she sent…read moreme over to this ZoomCare to get a pelvic ultrasound done. They were able to schedule me same day, and the experience was very professional and empathetic. Getting a pelvic ultrasound is not the funnest thing, but the staff and ultrasound tech who worked with me was fantastic and kind, walking me through each step of the way and ensuring I was comfortable the entire time. The ambiance of music and light show of the ceiling was a great touch to make the experience less intense. I appreciate the care I received and would recommend this clinic and ultrasound experience to other patients!

My son broke his arm at 2:45 pm. He got an appt at 3:30pm, had X-rays, and a splint all by 4:00…read more And they were so kind and gentle. I cannot recommend them enough.

Came in here because I needed paperwork for sedgewick. I had already tested at home and was…read morepositive for Covid at the time (last year). You have to fill up some information online, but then when I saw them, from the front desk to the doctor/np/rn they had not read anything and was asking me about everything I had already answered online. Why did they bother with that form? The front desk was friendly, but dr.king was condescending af. He made it seem like I was looking for pain meds or something, if he had read my notes, he wouldn't have had to worry because all I need is paperwork. Fml. Most importantly, I asked if they were in network with my insurance and they said yes., but then I got a $150 bill in the mail from them for a piece of paper that said what I already know. I've never had to pay anywhere near that much whenever I go to an in network urgent care so I don't think they accept Aetna. Will die first before I return here.

I went to a ZOOM Care at Wilsonville, OR to get an A1C test and I told them I didn't have an…read moreinsurance. I asked how much was going to be my bill and they told me between $7 and $37 dollars, the person that takes the blood sample was not working that day so they changed my schedule for the next Sunday morning, I ask again just to be sure about the price, and the receptionist said $270 so I told her is too much please cancel my appointment, butt she didn't I called when I got home and cancelled the appointment again because she didn't, I received a bill in the mail for $220 dollars for the service fee at ZOOM Care, a service I didn't get because the lab test person was not there and I cancelled after they told me would be $270. This place is a SCAM!

I am a patient of Dr Vickers and I have been very happy with my care at this clinic. She has been…read morewilling to work with me around my disability and is even booking appointments at an office downstairs so I don't have to do the stairs. We have been able to meet in person when necessary but also over zoom in between those type of needed appointments. They've been great about staying on top of my medication and I never have a long wait time to see the doctor. The building is a little older but kept a very clean. I would highly recommend this naturopath and I have to friends and family. Dr Vickers offers a very compassionate type of care and is willing to work with me with my health concerns without judgement.

This building is dirty and has poor ventilation, there were bugs crawling around on the walls of…read morethe incredibly hot waiting room. Dr Vickers was more interested in gaslighting me about my medical problems than addressing them, seemed irritated at the idea that I could possibly know whats been happening to my own body for over 6 months of my condition. She also assumed (without asking) that I had an eating disorder when in reality I had been struggling with poverty and food insecurity, was frankly shocked by the audacity of that assumption. I will be changing my primary care provider and recommend that you do not come here if you have any kind of serious health problem or dislike unsanitary medical spaces.

I'm not opposed to going in to see doctors, but when I have an unknown issue, I usually like to see…read moreif it gets worse before seeking care. In this case, I had something that I decided to go in for. It was easy to make an appointment for the next day online. I was seen promptly at my appointment time. The doctor was kind and professional. The front office and back room were clean. Ultimately my issue was a "wait-and-see" kind of thing. My insurance didn't cover much of my visit, which was pricey for nothing having been done, so I recommend making sure that your insurance will cover a visit. Ultimately I wish I hadn't gone, but that's not due at all to the Zoom Care experience, just the cost of medical care these days.

PA Colin was great! My 7 year old needed a couple stitches and Colin did a great job calming my son…read moredown and getting him cleaned up and out of the clinic in no time.

Slow to make a appt and the doctors rarely can figure out a diagnoses. Dr. Whetstone is the worst!read more

AVOID THIS BUSINESS AT ALL COSTS. They classify themselves as urgent care, but won't bill insurance…read moreas urgent are. They charged us more than $500 for a 5-minute walk-in appointment to flick a bead out of my son's ear. $376 of that was for "new patient visit" and $175 for "surgery." My insurance covers all urgent care with just a small co-pay, but because ExpressCare won't bill using an urgent care code, insurance won't pay it. But apparently they are fine to advertise themselves as urgent care all over Google's sponsored results? The billing department has been extremely rude and dismissive. Avoid at all costs if you can go literally anywhere else.

I came for my annual hearing test knowing this year I would need hearing aids and dreading it…read more Dustin is a really good audiologist, smart, a good educator and a great listener. I've had many questions which he patiently answered in language I can understand. I've had my hearing aids about one day, and I'm already adjusting to the difference hearing sounds I wasn't accustomed to. I have had no problem with scheduling and the clinic runs on time, is clean and organized. And I was able to pair my hearing aids to my devices after Dustin showed me how on my phone. So grateful to have this audiologist and clinic!

It is a mystery to me how a so called professional front office can we run so poorly. My first…read moreappointment changed locations twice, one attempt to cancel me, one attempt to reschedule unsuccessfully to later on after several phone calls between both locations and an attempt to talk to the manager about the poor form of this schedulers/receptionists, magically gets restored without incident at a different location. Second appointment: a repeat of the same, tried to rescheduled my appointment, I was very inconvenienced and frustrated, again, tried to to talk to the office manager, after all of that I was able to keep the same day but at a different time. Honestly, who is running this tragic scheduling. Maybe it's an isolated incident but I have a feeling it isn't. Certainly not a professional outfit. Two thumb down!!!

Professional, patient, caring, friendly, and impressive. Office experience is pleasant and staff is…read morehelpful. So glad we found Leslie and have recommended her to several others who say the same. Absolutely 5 stars!!

TRUST. That is what most small businesses strive for from their customers. That's number One. The…read morecustomer service that I experienced here was well, Let me just say that 100 out of 100. Quality, Professional, Friendly!