The provider I saw was lovely, but I was sent a surprise bill for services that should have been…read morecovered. I think this was just a billing mistake but I have called everyday for over a week to understand the situation and I can reach no one. I have left several messages and even called unrelated/non billing office staff to ask them to relay a message. No one will call me back. Lots of other yelp reviews and Reddit threads about shady billing practices. Beware.

Long wait times but otherwise decent. Staff were friendly. Hope I don't have a reason to come back…read morethough.

I sliced my finger and needed stitches in the final hour of Providence ExpressCare being open, and…read morethankfully they had an appt available and saw me early upon my arrival. The front desk/medical assistant Miah was so kind, and the PA, Zach, was phenomenal. Bedside manner 10/10 Communication during the entire visit and during the stitches 10/10 Stitches technique 10/10 Zach wearing a well-fitted respirator to prevent disease spread (and without me requesting Zach to) 10/10 Thank you for leading with empathy and compassion during a very scary and stressful situation for me. I will definitely be back to this clinic if I ever have any urgent care needs.

They saw me quickly and addressed my health issues with good care. Appropriate pharmaceuticals were…read moreprescribed that helped me.

Very friendly and professional staff. They made arrangements for an X-ray at another zoom care and…read morefollowed up the next day. I would use them again if I needed the service

Really great staff here. Highly recommend this place if you need an urgent care walk in. They are…read morereally good.

Once upon a time zoomcare use to be the affordable option. The founding CEO talked to my grad…read moreschool class about how he wanted to change healthcare and make it affordable and patient centric. I recently took my kid in for a sore throat, cut to me getting a bill of $949 for 15 minutes with a grouchy FNP. You heard me right $949 dollars. This is more money than I have ever been billed including highly trained specialists. In fact I think my surgeons fees were $1,500 for 30 minutes of surgery. This is absolute lunacy!

We had a fantastic appt with Family Nurse Practitioner RACHELLE VANAKEN, FNP at Zoomcare Alberta…read more She listened to my needs, was thorough and helped my son through his illness.

Normal staff at the office is lovely so kind and respectful but the doctors are not. I was in for…read morepain and left in worse pain. They ignored my request for an ultrasound and insisted on a CT and then changed their mind and did an ultrasound after I had been there for almost 3 hours. The doctor pushed me off and gave me a medication I'm already on which is noted in my chart. He did nothing but tell me to see a specialist. Worst experience at a zoom care or emergency care facility. Would not recommend seeing doctor Mathew Davey.

The care itself was fine. Afterwards, I was sent a bill for $500+ for a CT scan I had been told was…read morecovered as in-network by a Zoomcare employee. The most recent call I had the lady refused to give a call reference number or her name, and called back to pass along to my insurance for them to call. Another rep admitted that they reviewed the tape of my call on the date of service to check if everything was lined up with my insurance and their employee was misleading and would be re-trained but that I was still liable for the $500. My insurance also informed me that Zoomcare refused to answer their calls or respond to a request for an authorization. I would never go to one of their facilities again after dealing with the back end of their company.

The staff is nurses are nice but I don't agree with the doctor. Doctor Enoch Huang he doesn't seem…read moreto give me any positive feedback or hope always says the wound looks worse or bigger and goes off what the other doctor said. Even though personally my wound is looking smaller and even my abscess measured smaller even lady Cydney said it looked better and my mom said it looked better. Then he says we've been treating the wound for awhile and it will just get worse and that there wouldn't be much they could help me. Doctor Huang just said compression the wrapping last weeks but that is not even true. Like he is being critical, doesn't give me much hope on healing wound and doesn't take into account diabetic slows healing not just fluid from lymphedema. I liked the other doctor who saw me Davut Savaser he was nice wish I could instead I miss Kayla she was so bubbly and happy nurse. I don't like the lymphedema lady either always nip picky on stuff. Plus they give me lidocaine before but then Debridement and make the wound hurt all over again then what's the point of the lidocaine? And none after the Debridement. Then Dr. Huang just says sorry like that's it and rushes thru the appointment. I don't think they listen to my concerns. Wound Care give me laughing lot of anxiety.

"Life is what happens to you when you're busy making other plans." - John Lennon…read more That thing that was bothering me on the bottom of my foot for so long went from bothersome to all consuming when the Podiatrist looked me in the eye said "cancer". In a whirlwind week and a half or so I went from happily bee-bopping through life to being a passenger on Mr. Toad's Wild Ride, careening from Doctor to Surgeon to hospital and eventually home with a gaping hole that used to be where my heal was and a massive case of depression. How could that big of a hole in me get healed? My Oncology case worker told us about Legacy Wound Care and set us up an appointment. They were on the phone to me immediately and got me in within a few days to meet Debra, an RN who specializes in wounds like mine. I was used to Doctor's and nurses unwrapping my bandages and watching their eyes get huge when they see my surgical area. Debra just sort of shrugged and said that she could get that closed. For the first time in a long time I felt some hope and felt the weight lift off my shoulders a little. Within a appointment or two I was fitted with a Wound Vac, which is just like it sounds, a vacuum that allows the wound to heal in a negative pressure environment and also suck any fluids out into a tank. It is my constant companion, it's on me 24/7 except for appointments twice a week to change the dressings and tank. Hopefully it will be done filling in the hole by the middle to end of April. Cancer sucks, believe me, but sometimes these things that interrupt our ideal life bring people into your life we would not normally meet and in this case Debra is that person. How I could not really enjoy the discomfort these visits bring but look forward to them anyway is a tribute to everyone here from the front desk on back. If your ideal life takes a sudden detour under a Surgeons knife and you need healing this is your place to come get better.

The doctor didn't even know what color coded swab was for what. He had to ask the nurse who had to…read moreradio what it was for and couldn't even give a medical opinion. Zoom is the worst If I could give 0 stars for this dog and pony show

The quality of care I received from NP ( I think her name was Suzanne or Suzette was outstanding…read more The nurse that took my intake was very compassionate. Thank you.

Terrible customer service. Cancelling appts with no explanations. Cannot actually talk to anyone…read morefrom the office. Very frustrating. Go somewhere else

Nobody expects to take a fall while hiking on vacation but if it happens ZOOM+Care is a great…read moreresource. They accept several major insurance companies and offer uninsured rates. Appointments are readily available throughout the day. All of your booking can be done online. In addition to accidental injuries they also provide services that range from Covid testing to wellness visits. They have an on-site lab and are able to prescribe medications. The doctor was very thorough and there was no wait.

Jill Miguez FNP was the best! Came in nervous/scared but I was able to be seen quickly and felt…read moremuch better after speaking with her. She was incredibly helpful and kind. 10/10 experience

I came in to establish primary care and was greatly impressed with the care I received! The doctor…read morewho I saw let me know he was a "floater" which was totally fine for me because he addressed all my concerns and needs. I walked out with two referrals and he was very transparent during our entire visit with future visits and how my insurance coverage worked with ZoomCare. Thank you for great care and service!

Your thing says you're open til 8pm but it was 5:30pm on Monday night when I walked up and the door…read morewas locked and the lights were off. I had to go up to the ED at Good Sam because I wasn't aware that night of another urgent care a block away. In the past, I tried going to this clinic a couple months ago for something else, but I was on crutches and found out there's apparently no accessible way in for people with crutches. Wonder how wheelchairs get inside. Once inside, I was made to stand there, on crutches, for 15 minutes, while the receptionist helped the person in front of me with paperwork and she never once looked my way. There's no wheelchairs inside the clinic, and I couldn't sit down in case I lost my place in line. I finally said 'Eff this' after that 15 minutes of being ignored and left, and went to Good Sam. Now I know Providence Express is on the other block and reliable, so I will go there in the future.

It was a Sunday morning, and we were staying a downtown Portland hotel…read more My wife's hangnail had become infected and painful, so we went online looking for a nearby urgent care facility. Legacy was a short Uber drive way, and able to give her an appointment. So off we went. When we arrived, there was no one else waiting. The waiting area was large, clean, and well lit. After registering, producing insurance cards, etc., she was ushered in to an exam room. Staff was friendly and attentive. She got excellent care, prescriptions sent to a CVS near our hotel. The bill apparently was covered by Medicare or her regular health insurance. Transparent to us. It really couldn't have been better. Finger much better the next day, thanks to the antibiotics. Would we recommend? Highly!