Met with (Dr?) Todd Williams for my first visit. He spent nearly an hour pushing his "essential"…read morebrain-retraining program, making it sound included in my care. Only later did I learn it was a $1,000 add-on, not covered by insurance, and something he implied I should buy because my coverage was "so good." When I picked up my hearing aids and declined, his professionalism vanished. He rushed the setup, brushed off questions with "look it up online," and said he'd only see me once more, then not again for a year -- despite my insurance covering multiple follow-ups to ensure the best fit. I returned the hearing aids within days. He was in the office but didn't even come out to ask why. If you want honest care without hidden costs or conditional service, look elsewhere.

Very professional. Quality products. Explain everything that is understandable. Bottom line--I…read morecan hear again

I came for my annual hearing test knowing this year I would need hearing aids and dreading it…read more Dustin is a really good audiologist, smart, a good educator and a great listener. I've had many questions which he patiently answered in language I can understand. I've had my hearing aids about one day, and I'm already adjusting to the difference hearing sounds I wasn't accustomed to. I have had no problem with scheduling and the clinic runs on time, is clean and organized. And I was able to pair my hearing aids to my devices after Dustin showed me how on my phone. So grateful to have this audiologist and clinic!

It is a mystery to me how a so called professional front office can we run so poorly. My first…read moreappointment changed locations twice, one attempt to cancel me, one attempt to reschedule unsuccessfully to later on after several phone calls between both locations and an attempt to talk to the manager about the poor form of this schedulers/receptionists, magically gets restored without incident at a different location. Second appointment: a repeat of the same, tried to rescheduled my appointment, I was very inconvenienced and frustrated, again, tried to to talk to the office manager, after all of that I was able to keep the same day but at a different time. Honestly, who is running this tragic scheduling. Maybe it's an isolated incident but I have a feeling it isn't. Certainly not a professional outfit. Two thumb down!!!

I went to another provider and they wanted to do a cocular implant. Don't want a hockey puck on my…read morehead. Pacific Audiology found the right hearing aids for my condition. Extremly happy with results.

The doctor and most of the support team were nice and easy to work with. I ordered molded ear plugs…read morefor sleep as well. After returning to pick them up, the Doctor was able to spend some time showing me how to best use them. After a few nights it became unbearable to wear the ear plugs. The pain they caused kept me awake and my ears felt like they had been in a fist fight. My calls and email to the clinic were never returned. While I appreciate that these were custom made and likely non returnable, some common curtesy would have been nice.

I took Mom there to get her hearing aids and had a wonderful experience from start to finish. John…read morewas kind, attentive and very knowledgeable. Thank you John

John is very friendly and easy to work. I appreciate all that he has done to help me with my aids…read morewhen I have needed it. I highly recommend him. Amy B.

I'm so glad I found All American Hearing! After 6 ys. of dissatisfaction with trying out hearing…read moreaids, I recently had to get back in the game and find the right hearing aids for me (my Husband was sick of my constantly asking, "What did you say?"). After researching, I found All American Hearing located at 10001 SE Sunnyside Rd. in Clackamas. "Casey," a Hearing Instrument Specialist there, is wonderful. She really takes the time to listen and discuss all options with me. After much testing, I received my new hearing aids and was pretty happy. Unfortunately, after doing extreme gardening for many hours in the heat during the last days of summer 2025, one of my hearing aids began falling out. I was able to get in fairly soon to All American Hearing. Since Casey is very knowledgeable in the hearing aid industry as she has been in it for awhile now, she knew my insurance coverage probably covered a "molded" pair of hearing aids. After she checked to be sure and found they were covered, she made molds of both my eardrums and ordered me a pair. While that pair fit like a glove, I actually ended up going with the first pair I tried but with a slightly larger end piece that fit better in my ear canal. With all that I have put Casey and Sarah (front office) through in "finding the right fit," they both have continued to treat me with a ton of patience and respect as, like I stated above, I've had to make a couple of unexpected appointments (and got lost twice). Regarding Sarah in particular, she always returns my call when I've had to leave a voicemail. She is friendly, sharp, and goes out of her way to be as helpful as possible. I would recommend All American Hearing to any of my friends and relatives. They care about professionalism. I'm one happy customer.

Dr Kim was wonderful in every way! He even left his family vacation to provide an after hours house…read morecall. those who know I've had a procedure done say it's the best work they have ever seen. those who don't just marvel that I look fantastic. Dr Kim is truly an expert in his practice. His team is highly skilled in all aspects of care and their communication and care for me was exceptional

Shelleene was SO helpful to us!! You have got a gem working for you!!…read moreWe were leaving on a long trip and she saved my husband's hearing aids so that he could hear the people we will be meeting on our trip!!

Very expensive. My elderly family member was quoted $5,800 for hearing aids here. Took the family…read moremember to a hearing clinic in Lake Oswego and were quoted $2,600. That's a huge savings. Willoughby's prices are too high.

Dr. Kelly was very pleasant and helpful repairing my hearing aid. It was easy making an appointment…read moreand I was able to get in quickly. I was very pleased she had the part needed for repair. Plan on returning for regular follow up.

Professional, patient, caring, friendly, and impressive. Office experience is pleasant and staff is…read morehelpful. So glad we found Leslie and have recommended her to several others who say the same. Absolutely 5 stars!!

TRUST. That is what most small businesses strive for from their customers. That's number One. The…read morecustomer service that I experienced here was well, Let me just say that 100 out of 100. Quality, Professional, Friendly!