Jaimie and David care and it shows. I have nothing but great things to say about Sage Hearing…read moreSolutions. From the time I was greeted by Jaimie, to the time I left with my new hearing aid, they made me feel like I was a priority. I deal with single sided deafness. David explained all my options to me clearly. He even went as far as walking me around the building while letting me try out the different technologies. He is very knowledgeable and answered all my questions. Jaimie made sure there were no hiccups with my insurance. The whole process went surprisingly smoothly. If you're looking for kind and personal service, I would definitely recommend visiting David and Jaimie.

They don't reply to messages posted on their website. A friend at church recommended them but I…read moresure would not.

My doctor recommended Costco for hearing aids and I am thankful that I took his advice. The…read moreaudiologist, Mario, was professional and thorough in his assessment. He suggested a certain brand and I couldn't be more pleased. I could have purchased the same brand from my ENT and paid twice the amount and I'm glad I didn't. These guys really know what their doing!

bought hearing aids from costco. worked for 6 months then i had trouble with them. could not hear…read moreon telephone. could not hear in crowds when i go back they clean them and i still have the problem.. the last time i went in they said i had bad hearing. they gave me no answers. since then i have found out that the costco hearing aids are not the top brands, since then i have found hearing aids that work. costco hearing aids do not back their product..

I came for my annual hearing test knowing this year I would need hearing aids and dreading it…read more Dustin is a really good audiologist, smart, a good educator and a great listener. I've had many questions which he patiently answered in language I can understand. I've had my hearing aids about one day, and I'm already adjusting to the difference hearing sounds I wasn't accustomed to. I have had no problem with scheduling and the clinic runs on time, is clean and organized. And I was able to pair my hearing aids to my devices after Dustin showed me how on my phone. So grateful to have this audiologist and clinic!

It is a mystery to me how a so called professional front office can we run so poorly. My first…read moreappointment changed locations twice, one attempt to cancel me, one attempt to reschedule unsuccessfully to later on after several phone calls between both locations and an attempt to talk to the manager about the poor form of this schedulers/receptionists, magically gets restored without incident at a different location. Second appointment: a repeat of the same, tried to rescheduled my appointment, I was very inconvenienced and frustrated, again, tried to to talk to the office manager, after all of that I was able to keep the same day but at a different time. Honestly, who is running this tragic scheduling. Maybe it's an isolated incident but I have a feeling it isn't. Certainly not a professional outfit. Two thumb down!!!

I found Tuality Hearing Center very professional and helpful…read more They offer coffee and tea on your arrival. It was easy to get an appointment, and Don fixed my hearing aid tubing for free, and threw in a pack of free batteries!

I went to Tuality (Lake Oswego location) for my first hearing aids ever. I thought they were good…read morebut I had nothing to compare it to. In the future, I would look for a provider that does "real ear measurement" in the future. My results were good, but I later got instruments from another provider that did real ear measurement and my hearing results were dramatically better.

We were visiting Lake Oswego and needed some help with my husband's hearing aids. They were…read moreaccommodating and we were able to pop in and get the help we needed right away. Super nice and helpful.

Great staff!!!!! Great audiologist!!!!! I left my hearing aids on a flight, they were able to let…read moreme use loaners until my order came in.

I have been going to Able Hearing since 2021 when I bought my current pair of Widex Moment 440…read moreHearing Aids. A couple of months ago they texted me that it was time for a hearing test. It had been over a year and so I called to inquire about the cost and they told me that there would be no charge. I went in. The tech sat me down in a booth and told me to listen to various beeps - you know the drill. He told me that the receptionist would come in and read words to me whicn I was to repeat back. That didn't happen. He wasn't familiar with the Widex proprietary software but fiddled with various settings anyway. The first setting was blaringly loud. I told him it was very uncomfortable. He reduced the volume several times and then gave up and said jhe'd return the settings to the original. In the meantime he inadvertently clicked on a toggle whicn changed the function of the button on each hearing aid from volume control to hearing program selection. I realized this a day later and made another appointment to have it switched back. The second appointment went well. The tech called Widex and they walked him through the process to have the button function returned to volume control. However, along the way another function went awry. On the Widex app there are various programs When you change the program (on your phone) to a new one, it announces the name of the new one through the speakers of your hearing aids. That function stopped working. I made another appointment. That was this morning. The tech called Widex. When the first customer service representative realized he needed to go up the chain and put him/us on hold, the tech hung up and quit trying to solve the issue. He started complaining as though I was taking advantage of his time. I mentioned that the problem(s) were his fault - not being familiar with the Widex software. He denied any responsibility for the issue and told me he was not willing to give me any more of his time. He invited me to go elsewhere which I did. And I'm glad I did. You'll see lots of nice reviews when Karl was running the ship. He was a terrific gentleman. But he hasn't been there for a couple of years now.

The hearing aid that we had previously purchased from a big box retailer was not providing…read moresatisfactory performance for my mom. We went to Able Hearing, hoping to find something that worked better. We were really happy with our decision. The personalized customer service we received enabled my mom to get a much better fit on her hearing aid and much better performance. Lucas was great. He took the time answer our questions and provide guidance on which models might be best suited for her. The extra time he spent on the fitting made a big difference on how it worked for her. It's been about a year since my mom received her new hearing aid. During that time, their customer service has been excellent, providing adjustments and tuning. Each time, they have been friendly and welcoming. Our observation is that they really go the extra mile in providing customer service. We were really pleased with the way they handled the situation when my mom recently lost her hearing aid. Living with hearing loss can be very frustrating at times. Although we would have saved money by buying another unit at a big box store, we felt it was worth the extra money to have someone spend extra time on the fitting and tuning so that we would have better results. We are very pleased with our experience here and highly recommend their services.

Came here to get two sets of hearing aids checked out and adjusted. Very thorough and…read moreknowledgeable. Highly recommend.

These folks were fantastic! I took my elderly father's crusty and old (and partially corroded)…read moreSiemans hearing aids that he hadn't worn in several years to a local hearing aid company and they said they were unfixable. I then reached out to my audiologist niece who suggested I call OHSU SoundSource. (I know-why didn't reach out to her from the start!) They not only fixed the pair I gave them, but an even older hearing aid that was just in the box. I didn't even ask them to have this second pair looked at. And yes, all for $25 WHILE I WAITED (around 15 minutes). OHSU SoundSource is a non-profit .edu connected to the Oregon Health Sciences University (OHSU) but is all self pay. Other private companies will ding you big time. This is so affordable! I'll be recommending them to anyone who asks! Great job, OHSU SoundSource! Thanks, Page!

Shelleene was SO helpful to us!! You have got a gem working for you!!…read moreWe were leaving on a long trip and she saved my husband's hearing aids so that he could hear the people we will be meeting on our trip!!

Very expensive. My elderly family member was quoted $5,800 for hearing aids here. Took the family…read moremember to a hearing clinic in Lake Oswego and were quoted $2,600. That's a huge savings. Willoughby's prices are too high.

My 98 year old MIL can hear now thanks to Duane! This is full service helpful ongoing follow up…read morecare with a true professional.

Duane Smelser knows hearing aids! And he cares about his clients. My hearing had gotten so bad I…read morewas isolating, hiding from friends. I called Hearing Health and it took about a week, start to finish, to change my world. It's been about four months now, and I still wake up so excited to hear .... And to know I have great support from Hearing Health. My seriously honest review. Billie