Le did some troubleshooting with my security cameras. He is extremely communicative and…read moreknowledgeable. Would highly recommend.

Tao is a wonderful person to work with. He was very propmt. I needed a couple of ethernet drops to…read moreboth floors. Tao came by to take a look and gave me a reasonable quote. You can tell from talking to him how knowledgeable and experienced he is. He did a fantastic job running the wires through both crawlspace and attic. He also made sure that all the jacks were functioning properly and sealed off every opening. Highly recommended! No need to look anywhere else if you are looking for networking solutions.

The pods they recommended are great for speed and to get good internet into a room in my house that…read morecould never get it for whatver reason. I'm still happy with their fix !

I highly recommend the services in San Juan Bautista. Customer service and tech support were fast…read more I was installed and enjoying my new services in no time.

My laptop lost sound. A shout out to Jim and Donna. They took a personal interest and really helped…read moreme. Call first... it isn't a walk in business.

My computer was filled with viruses. Miller network cleaned it up, making my laptop safe to use.read more

Knowledgeable capable, and took care of the job I was very…read morepleased with the results and everything is up and working now as a result of their expertise

We found Abisai here on yelp while looking for a new low voltage company to install WIFI in our new…read morehome and property in the Santa Cruz mountains. We just moved here from Los Angeles after losing our home in the Altadena fires and didn't have any local resources. I had an amazing low voltage company in LA that I trusted for years, so I was hoping that we could find someone here that we could trust in the same capacity. After meeting with him and then working with him on the WIFI job, we are so happy and grateful for finding him! He is so professional, kind, communicative, knowledgable, and reliable. He is very thorough and detail oriented and his prices are very fair as well. We are now hiring him to do a full camera install on the property, and will be hiring him for any future low voltage needs. I can't say enough positive words about his work ethic, and after going through so much stress this year with losing everything, working with him has been such an easy and calm experience.

I'm only rating ONE star because I have to. Because I'd give no stars…read moreTheir staff could improve. The first time I went to this location, I wasn't greeted. I was basically told to call customer service and that they probably wouldn't help because it was 30min to closing. So I went to the gilroy location. There I found out that the staff at Morgan hill location could have called to get through customer service quicker. Rather than having me wait. Second time I go. I'm injured, standing waiting to get greeted and helped. I was basically ignored by the lady in glasses sitting there, easily could've greeted and said we will be right with you. But again, she did not. Then another guy comes and "helps" sends me home to call 611. If they don't want to help customers, why are they there for. 611 said to go to the store and now you're sending me away to call myself when they were the ones that were supposed to call. The service and staff there get ZERO STARS. Been a customer for 11 years and I will not be coming back to this location. It's by far the worst location I've been to. From Palo Alto to gilroy. They seriously all suck as staff. Gilroy location really goes out the way to hear the customer out and help.

I do not recommend this store. They opened up a second account in my name when I signed up that…read morewent unnoticed until it ended up in collections. I was working with the T-mobile team and collections and was told it would get taken care of. The team at the store changed and the store manager has not returned my emails. This is affecting my credit and the thing about it is that I canceled my phone service the very next day after getting it because there map wasn't accurate and I didn't have service.

I Wire has done a great job for my residental property. I live in the valley and I Wire had the…read morebest rate, knowledge and comprehension of what I (the customer) wanted. I Wire took the time to listen and customize my security camera needs around a 2 story house. Also answered and answers any questions or trouble shooting I needed. When it comes to customer service, professionalism, and price. I Wire does the job done right.

From the owner: iWire Networks primary business is the deployment of fiber optic and copper cable infrastucture…read morewhich incorporates complete phone systems, computer network design, and IT support. iWire Networks is commited to providing our customers with quality service, trained cabling professionals and project managers who maintain strict adherence to all OSHA, Local, State, Federal, and customer safety policies/procedures. iWire's client response department is available 24 hours, 365 days a year, to respond effectively to your maintenance needs.

Amazing team, great service and accuracy is top notch. Travis is honest with his estimates.read more

It's really hard to find competent help these days in the wiring/internet business. Travis came out…read moreto look at a building wiring issue and confirmed my suspicion that some ethernet cabling was completed busted. He presented a few options to fix - we went with the most gold-plated option to make sure the issue doesn't recur. The wiring job was completed in about 3 hours from start to finish and works perfectly. Great job and highly recommended.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!