This company is the true " Customer Service" company. They answer their phone- no robots or phone…read moretree's or AI chats.. real people that answer questions and want to help their customers. Another plus- locally owned. No big company with 2 weeks to get service help. Can't go wrong with Garlic.com/ South Valley Internet, cuz there isn't any company out there that is better.

I just started working with South Valley Internet to connect my new home in San Juan Bautista to…read morefiber. So far the customer service has been phenomenal. For such a small company they exceed expectations and are quick to respond to inquiries. I highly recommend contacting them for high speed services if you are in a rural area served by them.

My laptop lost sound. A shout out to Jim and Donna. They took a personal interest and really helped…read moreme. Call first... it isn't a walk in business.

My computer was filled with viruses. Miller network cleaned it up, making my laptop safe to use.read more

Abisal is the man. He's done multiple security camera installations for my family, including…read moregetting our Reolink system completely set up and dialed in, and this guy takes customer service seriously. He's knowledgeable, patient, and extremely consultative. He explained everything to my parents and sister without drowning them in technical jargon and made sure they actually understood how everything worked. The best example: we live about 16 miles from the closest Best Buy. During the installation, Abisal realized we needed a better Wi-Fi router to get everything working properly and avoid latency on one of the cameras. A lot of people would have shrugged, gotten the cameras mostly working, and called it a day. Not Abisal. This bloke drove 16 miles to Best Buy, got the router, came back, and finished the job properly. He absolutely clutched up. And with Gavin Newsom apparently committed to keeping the home-security industry in business, I'm glad we have the cameras. Jokes aside, Abisal is the epitome of customer centricity. He takes ownership, does things the right way, and genuinely cares about the end result. Central Coast Tech has been incredible for our family. Couldn't recommend them more highly.

Abisai's business is amazing! He is knowledgeable, patient, and takes the time to explain…read moreeverything clearly. I was nervous about learning how our home security cameras worked, but he walked me through the system so well that I quickly got the hang of it. What impressed me even more was his continued support after the installation. He let me know I could call if I had any questions, and when I did, he responded promptly and thoroughly. Thank you, Abisai, for your outstanding service. I will gladly share my positive experience with others, and whenever I need additional cameras or security services, you'll be the first person I call.

This place is ok when employees know what there doing. First time went and the guy was great like…read moreit and went second time and the girls didn't have a clue what there where doing

I'm only rating ONE star because I have to. Because I'd give no stars…read moreTheir staff could improve. The first time I went to this location, I wasn't greeted. I was basically told to call customer service and that they probably wouldn't help because it was 30min to closing. So I went to the gilroy location. There I found out that the staff at Morgan hill location could have called to get through customer service quicker. Rather than having me wait. Second time I go. I'm injured, standing waiting to get greeted and helped. I was basically ignored by the lady in glasses sitting there, easily could've greeted and said we will be right with you. But again, she did not. Then another guy comes and "helps" sends me home to call 611. If they don't want to help customers, why are they there for. 611 said to go to the store and now you're sending me away to call myself when they were the ones that were supposed to call. The service and staff there get ZERO STARS. Been a customer for 11 years and I will not be coming back to this location. It's by far the worst location I've been to. From Palo Alto to gilroy. They seriously all suck as staff. Gilroy location really goes out the way to hear the customer out and help.

I Wire has done a great job for my residental property. I live in the valley and I Wire had the…read morebest rate, knowledge and comprehension of what I (the customer) wanted. I Wire took the time to listen and customize my security camera needs around a 2 story house. Also answered and answers any questions or trouble shooting I needed. When it comes to customer service, professionalism, and price. I Wire does the job done right.

From the owner: iWire Networks primary business is the deployment of fiber optic and copper cable infrastucture…read morewhich incorporates complete phone systems, computer network design, and IT support. iWire Networks is commited to providing our customers with quality service, trained cabling professionals and project managers who maintain strict adherence to all OSHA, Local, State, Federal, and customer safety policies/procedures. iWire's client response department is available 24 hours, 365 days a year, to respond effectively to your maintenance needs.

Amazing team, great service and accuracy is top notch. Travis is honest with his estimates.read more

It's really hard to find competent help these days in the wiring/internet business. Travis came out…read moreto look at a building wiring issue and confirmed my suspicion that some ethernet cabling was completed busted. He presented a few options to fix - we went with the most gold-plated option to make sure the issue doesn't recur. The wiring job was completed in about 3 hours from start to finish and works perfectly. Great job and highly recommended.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know