decided to make a dream purchase of mine to buy a baby grand piano. The selection was more than I…read moreexpected, prices were very reasonable and the service was excellent. I got myself a baby Grande Yamaha so beautiful. They move this for you have a year warranty and you get a free tune. I wanted to say thank you John!!

This place is a mainstay - literally been there for ages - and will be around long after that other…read moreplace ("GC") has gone bankrupt. Quality music store with friendly staff, and quality instruments and products.

Service at the store in BC Binghamton NY was spotty. When I needed help could not find anyone. When…read moreit came checkout time there were more ppl than skunks

I called the staff regarding a used guitar in their inventory and I did not expect the service that…read moreI received. The sales rep, Raven, who took my call was kind, understanding, polite, and extremely helpful with my requests. Everyone there had a team mentality, where all of the workers knew each other and their duties, but most importantly they were willing to help in the best way that they could. I could tell that they really care about the instruments.

I've had several repairs done here over the years, from amps to effects pedals to guitars. Always…read moreexcellent work and very knowledgeable. Highly recommended!

I had my headphones repaired here and I am happy with the result! They were very nice and…read morepersonable, and they took the time to explain everything clearly. The price was very fair, and the whole process was smooth. Definitely recommend!

I had a technical question about my antique trombone and even older mouthpiece, I have no one in my…read morearea to consult so I called Hickeys. Because of the distance I was unable to visit the store but someone there spent the time and shared his knowledge to help me. I was very impressed that he spent the time helping me. Thanks!

Scoundrels thieves and liars. They did $188.66 repair on my Vito flute without authorization…read more The flute is not worth that much. Store policy "If parts plus labor will exceed the amount shown ($100) by more than 50% we will contact you for approval before proceeding with service" When I inquired about pre approval Eric (man at front desk in kilts) told me that only applied to labor costs. Not wanting confrontation I paid $188.66 3 weeks later the F sharp was not working again. They had repaired 7 pads, but only 1 of the 2 pads related to the F#. They repaired the second pad and made some bogus claim about the flute head joint being bent and lower stack rib needing to be soldered, something they had done in the past. They Charged me $98.41. Parts for both repairs $78.39. Looking on line an entire repair kit costs under $20. To add insult to injury they claimed I abused my flute and exiled me from the store. The second bill will probably end up in court.

Had a LOVELY experience talking with Ruth at the shop when my partner and I came in for a visit…read morewhile in the Oneonta area! She told us some of the history of the beautiful Martin guitar in the case, talked about the shop, and the difficulties of music retail. They rely on lessons, and service. They have a WIDE array of different instruments on sale, as well as accessories and wind chimes that are tuned to different scales. I ended up spotting a Autoharp in the display case and asking about it. She told me that she's make me a good deal on it. She quoted a price about half of what I anticipated, and I walked out with a new to me autoharp, with all fingerpicks, two books of music, and a tuning hammer suited to the harps pegs in a case. While we were there many students came and went with a variety of instruments. Great little music shop!

Great private owned music shop, amazing guitar technician, all the setups feel like a dream. Got my…read moreTaylor set up there for a super decent price. 5 stars all around

Very friendly service and they have an awesome selection. If they don't have he can get it for you…read more Bout a couple guitars and they are great. I highly recommend this business. If you need musical supplies do not go anywhere else go here. Also he has great prices!!!

Support your local store!…read more We walked in on a Saturday afternoon looking for a quality acoustic guitar for our youngest. Terry (the owner), was exceptionally helpful with suggestions about different types of wood, body shape, tonality and spent a good amount of time helping us find just the right one. We bought a Breedlove and a hardshell case, came home and we jammed together in our living room. You won't find this kind of customer service anywhere else in CNY.

A great Music Store. They really need an active website, so we that live a bit farther away are…read moreable to see what they have to offer.

This store has everything you need and the owner is very knowledgeable and helpful. The repair tech…read moreMike is outstanding.

From the owner: Are you in the market for a new or used guitar in Oneonta, NY? Visit Mountain Jam Guitars, the…read morenewest guitar shop in town conveniently located right on Main Street.

I recently hired John from True Tuner Piano Service to move my piano. I had called for an…read moreestimate, and he asked me detailed questions, such as the height of the piano, how many steps were involved, as well as the type of flooring in order to give me an accurate estimate. He offered an extremely reasonable quote for the move, and was able to make an appointment for a few days later. He kept in contact the entire time, followed up to confirm the appointment, and arrived on time. He arrived with a very muscular partner that possessed a good sense of humor. They proceeded to take apart some pieces of the piano (which was a surprise), but it was to protect the fragile parts from potential damage during the move. The piano was well protected with careful and strategic placement of pads throughout the way, and it was never in danger of being damaged. They arrived to the destination, reassembled the piano, and did not deviate from the quoted price. Extremely professional, prompt, knowledgeable, and courteous - apparently John has been in the piano business for 30 years and is quite the expert. Kudos for a job well done!