I am extremely dissatisfied with the "service" from Shauls. Not only were they extremely rude when…read moreI told them I wanted my microwave fixed, they didn't even look at it and never fixed a problem I hired them for. I am extremely dissatisfied and I'll never use them again.

It is sad when a reputable business grows old and has new management who do not have the same…read moreservice standards as the old hands. This is the case with Shaul's in Johnson City, NY. I have been a customer more than 30 years and I am disappointed with the service on a 10 week old electric stove I just bought from them when I called the store for help. Part of the stove door cracked and when I tried to explain the problem the manager cut me off and said to me "You broke it." But he has not even seen the broken stove. Then he went on to explain that the manufacturer, Whirlpool, would not cover the repair under warranty. But I didn't break it. It really is a manufacturing defect or a design defect in my opinion as a retired professional engineer who has evaluated many electrical equipment problems. The manager offered to send his service man at my cost, but I found out that they are not a certified service shop for Whirlpool. I smelled rotten fish at this point and called for Whirlpool service, who were responsive. My experience and opinion is that this store wants to charge for their service when its free from the manufacturer and they do not help the customer with legitimate warranty service. Shaul's blames the customer without even looking at the problem. Not good at all.

Came in with a badly tore up Toshiba Satellite. And I do mean tore up as in broken casing around…read morescreen and main body held together with tape. The clincher was the charging port had loosened to the point that it wouldn't charge or take power. Both the big time big stores said get another computer. Another one in the 607 area code made it sound all but impossible and prohibitively expensive. Robert of Black Sheep Computers immediately found a model on line in perfect shape but without a hard drive. Within 3 days it arrived and after about 20 minutes I had a basically brand new laptop for far less than I ever would have dreamed. With his practical mechanical knowledge and virtual knowledge , in any century but our own he might be regarded as a wizard. Any problems I ever have again I am confident he can fix. Plus he is an intelligent, no bs person to talk with. More stars if I could.

An absolutely amazing experience. I have taken computers to them on three different occasions, and…read morehave recommended them to coworkers who were treated similarly well. Find them, use them, be prepared to be very very happy with your choice. Straight talk, fair pricing, and just plain friendly.

My 30 year old Stihl chainsaw became tired. I called Glezen's and they we're great a providing…read morehelp over the phone. They never made me feel like I was putting them out or an inconvenience. I ended up going there where they were great to do business with upgrading to a new Stihl.

I don't like giving a negativereview, working in retail for over 15 years, I believe they can put…read moredoubt oncustomers and whether to do business with them. Unfortunately, it's the principle thistime and I feel some issues like mine should have been handled better when I brought this to attention. I have gone to the battery world in vestal 3 times to get a battery and all times left satisfied and trusted I got good service, but NOT this time and I am disappointed in the service, disappointed in the response from the owner.  I brought my truck in for abattery replacement and 3 weeks later my truck was not starting up right with the NEW battery. I checked under the hood to find out the issue was they replaced my original battery set-up parts with a different side post terminal that was too short, wrong size and left the cable nut barely holding the cable on-to the battery. Any good experienced auto service technician would have known this seen this and correctly fix it and would have known leaving it the my cable mount this way would not work well in a moving vehicle later and in time. I really dislike when any auto shop like battery world would leave doing a bad job like this and choking-it-up to the customer will never know what we did. this is the fact of what it is.  I called and brought this matter to the manager's attention. He remembered me coming in to purchase a battery, remembers the installation and blaming ware and tear and NOT the real issue of a incorect part was used in place megshift the job. His reply has left me NOT convincing. It Cost me 10 bucks to get the RIGHT part at the auto store, something they could have gone to get and to do a good job from the start. Personally my original part was in good shape and I feel the technician lost the part, dropped it in the motor compartment and? because I have done that and you need to look for it.  Businesses have to be put on account, ifyou find you don't carry the right parts for every installation, to do theright job, the right thing and let the customer know and try to make it RIGHTthen tell me instead and make it RIGHT and NOT do the shabby work.As far as I am concerned, the customerservice they used to offer has eroded. It is unfortunate because I prefer toshop and go to small businesses to give my business to them, but my experiencethis last time with battery world has given me a different perspectivewhether to do business with them again or having to recheck their workbefore leaving.

"Mike Slavic is about as helpful as a Blind Bank teller" I…read moreseriously don't know how this place got 5 stars because their Customer Service is horrible! And the Manager is a moron. This has to be the most incompetent business in Vestal NY. I have a registered LLC as a Film Studio and am a Film maker right here in Binghamton. 2 years ago I had 2 Camcorders that are 4K Ultra. Unfortunately they only came with 2 batteries and no charger. I decided to go to Battery World to to buy 2 backup batteries and a Recharger. The Clerk took my information and placed my order. It took nearly a month (3.5 weeks) to get a call saying my order arrived. I went back to the store, paid for my 2 extra batteries and Recharger and left. About 2 years later last week I went into Battery world to see if they still had my order on file because I wanted to buy additional batteries for the same cameras, as I misplaced them. As I was walking into the store a Customer was cursing out what looked like the Store Manager and the customer was furious. I walked pass them straight to the Clerk and this was about the dumbest idiot I ever met in my life. I told him the situation and I was quite professional about it, more than the customer cursing out the Manager. The Clerk then asked for my name which I provided. He then told me that he has the charger that I ordered on file but no recollection of the batteries that his store ordered for me? And to be honest he looked like a frustrated drug addict waiting for me to leave so he can take his medicine. He looked special. I asked him to check his system again and he got frustrated like it was calculus equations or something. I left the store with a business card. I then called the store later that week and asked to speak to the Manager, Mike Slavic, another dumbass. This dude is about as bright as a box of blown lightbulbs. Mike Slavic is about as helpful as a Blind Bank teller. Mike Slavik takes my last name and pulls up my file from 2 years ago. I explain the situation and he also finds the Battery recharger, but again, does not seem to find the battery # anywhere in his system that his store found and ordered. He then tells me the dumbest sh*t I ever heard in my life. He tells me that each Battery recharger is NOT UNIVERSAL and the battery charger is only for that specific battery. I repeat the same thing that he said to me back to him and then asked him to find the battery for that specific charger that they have on file? DUH! Mike then flat out tells me that if I don't have the battery, then there's nothing that he can do! So in other words he said " I love my paycheck but I hate working for it. So don't expect me to do anything that even remotely looks like work, because you're SOL (sh*t out of luck). DON'T EVER GO TO THIS PLACE, EVER. THEY ARE SUPER IDIOTS.

decided to make a dream purchase of mine to buy a baby grand piano. The selection was more than I…read moreexpected, prices were very reasonable and the service was excellent. I got myself a baby Grande Yamaha so beautiful. They move this for you have a year warranty and you get a free tune. I wanted to say thank you John!!

This place is a mainstay - literally been there for ages - and will be around long after that other…read moreplace ("GC") has gone bankrupt. Quality music store with friendly staff, and quality instruments and products.

Big store. Unfortunately, I feel like a lot of the shoes that they have are the same style, but…read moredifferent brand names. So while this store looks like it has a lot of shoes, they don't have a big variety. That's okay though because I still found a comfortable pair of moccasins here for a reasonable price. The manager here (Nicole) is especially friendly and helpful, and fast. She is the reason I'm giving four stars instead of three. The store is clean, and the staff are eager to help without being pushy - great leadership here. :)

I found Heaven when I found Hank's.. OMG the releif they gave my feet was like heaven....My shoes…read moreare expensive but they last more than 2 years and worth every penny.. I now live far away from Hank's but I try to either stop in the store every couple years or order them off the phone.. I have been going to Hank's since the 70's.. The owners are wonderful people and they want to help you.. Some times the store can be very busy..But worth the time you have to wait. I am sorry but you can never close or retire.. LOL

The only times I go into the Co-op are during Binghamton's First Fridays. They always have a new…read morecollection of art from multiple artists to view. Media ranges from pottery, to oil, to photography, to slightly interactive, and almost always something mixed. Most of the work I have seen there has been kid friendly, but scope it out before you drag them in.

He was so honest. I gave him the make and model of my refrigerator and he called me back saying…read morethat wasn't one that he serviced but gave me advice on how to resolve my issue. Absolutely knowledgeable.

I don't know why I haven't given Tioga Appliance 5 star rating many years ago, but they have always…read moredeserved it. Today for instance, our freezer went on the blink and stopped cooling. I called Ralph at Tioga Appliance and left a message, minutes later he responded. Within a very short time he showed up and immediately knew what the problem was and started repairing. He is extremely knowledgeable on almost every appliance there is. We have had him repair many different appliances in the past. He is very open and will be totally honest with you if he thinks the problem is not worth the money to repair. Thank you Ralph!