Very unprofessional. Called me at 3 pm my appointment was at 4 to ask me if I could come in at 5 pm. Krystal had me waiting an hour to get my eyelashes done and then rushed my eyelashes. I got a volume set which is supposed to last 2 hours, she was done in 1 hour 30 minutes. She put more lashes on my right eye than my left eye. She totally missed the entire corner of my left eye. read more

Waited 1hr 40mins to be seen for my appointment. It then took 3 hrs for my lashes to be done. My left eye is thicker than my right eye and I realized this in the time difference it took her to do it and looking at my lashes in the mirror. read more

Please don't waste your time booking an appointment for lashes here. This has been my worst experience with getting my lashes done. I booked an appointment for 5pm. I walked in the salon at 4:55pm was not greet. I didn't get seen by the person i booked until 5:55pm. What's the point of booking an appointment if your not gonna see the person at that time. No apologize for her running late. Ladies it been 5 days almost all my lashes have falling out. Don't waste your money here. If I didn't pay a deposit fee I would of left. read more

I did not enjoy my experience. It did not seem very hygienic to me when i went, she had everything allover the place and kept placing the eyelash brush in a nook by my neck. To make matters worse she irritated my eyes so much because she was trying to separate lashes she glued together! the lashes looked nice in the beginning but after the first day, so many fell out! I did my lashes for my bday. I had to have my MUA add a strip so that i didn't end up looking crazy! i honestly did not care to leave a review but my boyfriend kept telling me to read more

I go here to get my hair done and love my stylist however, the lady who does the lashes is not very nice and has very poor customer service skills. She is not very friendly and does not inform you about the lash products such as which set would be best for your needs. I hate to write bad reviews but she treated me very nasty. I would not recommend her to anyone. I told her I wanted exaggerated lashes that were full and she did not give me that. She said the one I picked online was different. Not to mention, she told me to go back home when I showed up on time for my appointment to get my wallet because she was only going to accept cash. Not once asking how far away I live. I drove 30 minutes away and the kicker was she has my card on file and could have pulled the funds from that. I know that was possible because she charges me a fee when I had to cancel am appointment. She was just being extremely nasty. read more

Always a great experience! I trust Krystal and her craft. I simply lay down and go to sleep. I'll wake up with beautiful lashes! I always go for the natural look. Everyone grants me compliments for my beautiful eyelashes. And this last set is done so nicely. The perfect spread! I highly recommend. Krys continues to master her craft! Lash queen! read more

Tsahai Beauty - Eyelash Service Near Me - St Albans, New York

my first time wasn't that much of a good experience. only because the lady kept talking on the phone, speaking over me with no mask on. I had a mask but I could still feel her breath and I think she had some food with onions in it which made me really uncomfortable I was even holding my own breath lol. BUT I loved my lashes. and my last appt yesterday with chizel went smoothly. she was organized only talked when necessary with mask on too. she cleaned and pampered my lashes as it was needed read more

I did not enjoy my experience. My lashes were not the volume I requested but they still looked ok so I didn't complain. However the next morning several lashes have already fallen out. I also received an eyebrow tint which looks beautiful however the wax was left too long on my brow which caused itchiness and inflammation. The young lady at the front desk was very nice however I do not plan to return. read more

My lashes lasted less than a week. And she took over two hours and didn't know how to do my bottom lashes but blamed me lol. However, It was very pretty and clean inside. My lashes came out nice I just wish they would have stayed on longer. read more

Ive been coming here for over a year frequently i was late because i come from 1 hour away i got a speech about it saying im messing up their business i returned anyways twice both occasions chizel did not greet me at all after i said good afternoon twice i layed down to do my lashes i was handing her the mirror and she just let me stand there holding it and took it with her back turned i said thank you twice and she did not respond . When i payed her she needed change did not advise me she was going to the store to get change just walked out i waited for her to come back when she handed me the change i said thank you and she just walked off. Horrible business etiquette. This is the second time i was treated this way i will not be returning clearly im not welcomed in this establishment. read more

I love my lashes. I told my technician I wanted a natural look and she provided me with that. My lashes are comfortable and im definitely going back. Thanks Tranae (I thinks that's the spelling of her name) read more

I rarely leave reviews however I spent a lot of money on my eyelashes. I thought my lashes would at least last 2 weeks. I got my lashes done Sunday. Today is Wednesday and it looks like I barely have any on. This is horrible. I paid for I hybrid set and idk what I got, I'm never ever going back there ! read more

Lash tech is really good I've been going here for a few months now. Definitely a perfectionist. read more

Tsahai Beauty - Lashes - Eyelash Service Near Me - St Albans, New York

Great Customer Service! Clean facility and The mask policy is reinforced! They have all their clients wash their hands before receiving the service! Highly Recommended!! read more

The first time I went by Krystal, she was running a couple of minutes behind finishing up another client and she texted me to let me know and apologized for the delay. It might seem like not a big deal but I've been to a lot of people who have no regard for others time - so I really appreciated hence why I'll continue to go back and support her because she does a great job and is super professional. The other comment below sounds like a rare case. 10/10 recommend. read more

Got my lashes done by this woman July 11th. Came back in the 14th for a fix because the tech that did my eyelashes did not do them right. Not to mention that when I got there she didn't start my lashes until A HOUR LATER after my appt time. I came in for a fix she fixed it and it still fell off two days after . Me being aggravated that I travelled from Harlem to queens twice and and paid $125 For services that were not done right I complain again respectfully & asked if I can be accommodated in any way and was told the owner will call me back. She never called me back . I call her today and she was extremely rude and disgusting telling me If I'm calling for a refund I'm not gonna get it and what do I expect her to do. When she could've said I apologize for your bad experience and as a business owner try to at least accommodate with an apology if you can't do anything else. I tried to not blast them but the conversation I just with that young lady; she had me extremely messed up read more

Tsahai Beauty - 4 days later after eyelashes were done - Eyelash Service Near Me - St Albans, New York

When I left my lashes looked nice the next day six lashes came off my right eye and today Tuesday it already looks as though I need a refill. The young lady trinity was nice however two plus hours was a bit excessive. The place is nice and clean, however for $150 I shouldn't have lost so many lashes and I'ma lash vet so I know how to care for them. read more

Love my lashes and the lash tech is extremely professional and very personable. My lashes held up on vacation and are exactly what I asked for. I'm a client for life! read more