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    Trusted Improvement

    3.0 (6 reviews)
    Open 9:00 am - 9:00 pm

    Services - Trusted Improvement

    Kitchen remodeling

    Remodeling

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    Sunbelt Rentals

    Sunbelt Rentals

    3.0
    (2 reviews)

    Sunbelt is an excellent company. But the way I was treated by the Novi location was horrible. Cody,…read morethe service guy at the desk, offered a horrendous service. I will not rent from this location ever. Cody is unprofessional, and he talks down to the customers. Other sunbelt locations don't operate this way, only the novi store with Cody at the front desk. He is very demanding and very unapologetic.

    I cannot recommend Sunbelt or praise the personnel who work there high enough . Dustin, the manager…read moreat the Novi location is a phenomenal representative of the company. Customer Service is beyond excellent. This will be the first and only place I use or recommend to anyone in the future for rentals. In April of 2017 I needed a stairclimbing dolly to move some extremely heavy pieces of furniture from my basement. Dustin quoted me a price for a full day rate, then allowed me to rent the item for a shorter period to decrease the rate. On the day prior to the reserved day, he called midafternoon and advised that the dolly at his store was broken and suggested another location in Ypsilanti. He offered, for my trouble, to decrease the rate an additional $10. On the day of the reservation, I showed up to the Ypsilanti location and discovered that the battery on the dolly was not charged. I was beyond frustrated, and while on the phone with Dustin at the Novi location, Derrick the Ypsilanti location Manager offered the rental free of charge if I wouldn't mind charging it. Simultaneously, Dustin was problem solving and then offered the same free rental while I was speaking to Derrick and noted that I could keep it as long as I wanted. Just unbelievable customer service and honest caring employees. When I returned the dolly to the Novi location, check out was quick, the employee's who received the rental back friendly and helpful. Dustin apologized several times and was true to his word, the rental was free. I offered to pay something, but he wouldn't take it. It has always been my experience, that a companies value is determined by how they treat the customer and the level of customer service they provide. I assure you, customer service is number one at Sunbelt and the employees working there are top tier. Every employee I encountered was friendly, helpful and a pleasure to do business with. Even if you can get it cheaper somewhere else, I would urge you, if considering a company to rent from, please use Sunbelt Rental. In me, they will have a dedicated customer for life. Thanks again Dustin, Derrick and all the employee that assisted that I failed to get names from, but were so helpful.

    Wholesale Builder Supply

    Wholesale Builder Supply

    4.0
    (3 reviews)

    My wife and I recently replaced our kitchen cabinets and were delighted to work with Ron Bonner of…read moreWholesale Builder Supply, Inc. in Wixom. Ron was very helpful and patient as he explained the different grades of cabinetry available (I believe his company carries 9 varieties of kitchen and bath cabinets) and helped us choose the right style and color of cabinets for our project. Ron was also very helpful in addressing a number of questions we had, both before and after our cabinet selection, and always responded promptly to our emails and calls. He also came to our condo at least three times (and probably more), first to offer his input on design, which proved to be invaluable, and later to work out details, make changes, etc. and to participate in the delivery and installation of the cabinets. He also worked with my wife, who wanted to add a feature as a surprise to me, locating what she wanted, changing the plans as necessary to install it, etc., all without disclosing her surprise to me. Now that the cabinets have been installed, some adjustments/corrections/additions will be necessary. Ron has cooperated fully and promptly, including offering to do some work that is really the responsibility of the installing contractor, and we are completely confident that all final matters will be fully and fairly addressed/resolved as promptly as possible. Finally, this company's prices were highly competitive. We "price shopped" the cabinetry at other well known suppliers in Metro Detroit, and no one else even came close to matching, let alone beating, the price and quality Whole Builder Supply offered. In summary, we cannot say enough good things about Ron Bonner and Wholesale Builder Supply and recommend both without reservation.

    I ordered my cabinets with Dean. He was so meticulous with measurements. When the cabinets came…read morein, there were a few doors that were not finished properly and I text Dean. He immediately replied to me telling me take pictures of the cabinets, the label, and to email him a list so he could get replacements ASAP. Thank you Dean!

    Trusted Improvement - contractors - Updated June 2026

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