This was my first time at Rocker's new Novi location. I was in the store for about 20 minutes but…read morewas never greeted. This was my same experience at their former location. As for the merch, it seems to be a one-stop shop for woodworking. They also have classes, though I've never taken any.

The new location is a wonderful upgrade to what was already a great store…read more Customer service has always been excellent and, as a woman in what feels like a male-dominated industry, I have always felt comfortable coming here. I do wish they had more scrap bins for wood blanks, but I do appreciate there offerings that they do have on a regular basis. I have not tried any of the classes here yet, but that is something I'm looking forward to doing this year!

Sunbelt is an excellent company. But the way I was treated by the Novi location was horrible. Cody,…read morethe service guy at the desk, offered a horrendous service. I will not rent from this location ever. Cody is unprofessional, and he talks down to the customers. Other sunbelt locations don't operate this way, only the novi store with Cody at the front desk. He is very demanding and very unapologetic.

I cannot recommend Sunbelt or praise the personnel who work there high enough . Dustin, the manager…read moreat the Novi location is a phenomenal representative of the company. Customer Service is beyond excellent. This will be the first and only place I use or recommend to anyone in the future for rentals. In April of 2017 I needed a stairclimbing dolly to move some extremely heavy pieces of furniture from my basement. Dustin quoted me a price for a full day rate, then allowed me to rent the item for a shorter period to decrease the rate. On the day prior to the reserved day, he called midafternoon and advised that the dolly at his store was broken and suggested another location in Ypsilanti. He offered, for my trouble, to decrease the rate an additional $10. On the day of the reservation, I showed up to the Ypsilanti location and discovered that the battery on the dolly was not charged. I was beyond frustrated, and while on the phone with Dustin at the Novi location, Derrick the Ypsilanti location Manager offered the rental free of charge if I wouldn't mind charging it. Simultaneously, Dustin was problem solving and then offered the same free rental while I was speaking to Derrick and noted that I could keep it as long as I wanted. Just unbelievable customer service and honest caring employees. When I returned the dolly to the Novi location, check out was quick, the employee's who received the rental back friendly and helpful. Dustin apologized several times and was true to his word, the rental was free. I offered to pay something, but he wouldn't take it. It has always been my experience, that a companies value is determined by how they treat the customer and the level of customer service they provide. I assure you, customer service is number one at Sunbelt and the employees working there are top tier. Every employee I encountered was friendly, helpful and a pleasure to do business with. Even if you can get it cheaper somewhere else, I would urge you, if considering a company to rent from, please use Sunbelt Rental. In me, they will have a dedicated customer for life. Thanks again Dustin, Derrick and all the employee that assisted that I failed to get names from, but were so helpful.

I have used Angelo's several times over the past 20 years and have always found there counter…read morepeople and yard men to be friendly and helpful. I have gotten help in the yard with loading or finding the product that I was buying and usually, my wait times was short or reasonable. With Angelo's having a large variety of landscape supplies, when I need a hard to find item, I check with them first.

Best place to get anything for ur outdoor projects since I was a kid great service in and outread more

I walked in and was overwhelmed by the variety and number of different types of tiles. There were…read morealso lots of tools/equipment designed for people to install their own projects. I was helped by Jennifer, who directed me to the porcelain tile section. She was able to answer questions I had. I will be purchasing here for .y project.

I purchased $3642 (before the contractor discount )worth of mosaic tile in April 2023 for a kitchen…read moreremodel. It was being used for my backsplash. The salesman, Tyrone Hearing told my contractor and myself that if we had any left over we could always return it. He encouraged us to get an extra box. Each box contains 10 tiles at the cost of nearly $100 a square foot. As it's not uncommon, I ran into delays in my remodeling project because of my cabinets. That pushed my installation till July. When I attempted to return a box and a half to the store for a refund, they refused to accept it because they said it was past the two month deadline. I understand store, policies; but anyone should make exceptions for construction delays. Now I'm stuck with the expensive tile that I have to try and sell for much less than the price I paid!! NOT HAPPY!!

The best service, most knowledge about product. Friendly staff and almost always next day delivery.read more

From the owner: Gutherie Lumber is a full service lumber facility catering to professionals. We supply to…read morecommercial and residential builders as well as industrial accounts. We supply rough lumber packages, siding and trim, engineered floor and roof systems, windows and doors and prefabricated wall panels. We also have a mill for specialty products.

My wife and I recently replaced our kitchen cabinets and were delighted to work with Ron Bonner of…read moreWholesale Builder Supply, Inc. in Wixom. Ron was very helpful and patient as he explained the different grades of cabinetry available (I believe his company carries 9 varieties of kitchen and bath cabinets) and helped us choose the right style and color of cabinets for our project. Ron was also very helpful in addressing a number of questions we had, both before and after our cabinet selection, and always responded promptly to our emails and calls. He also came to our condo at least three times (and probably more), first to offer his input on design, which proved to be invaluable, and later to work out details, make changes, etc. and to participate in the delivery and installation of the cabinets. He also worked with my wife, who wanted to add a feature as a surprise to me, locating what she wanted, changing the plans as necessary to install it, etc., all without disclosing her surprise to me. Now that the cabinets have been installed, some adjustments/corrections/additions will be necessary. Ron has cooperated fully and promptly, including offering to do some work that is really the responsibility of the installing contractor, and we are completely confident that all final matters will be fully and fairly addressed/resolved as promptly as possible. Finally, this company's prices were highly competitive. We "price shopped" the cabinetry at other well known suppliers in Metro Detroit, and no one else even came close to matching, let alone beating, the price and quality Whole Builder Supply offered. In summary, we cannot say enough good things about Ron Bonner and Wholesale Builder Supply and recommend both without reservation.

I ordered my cabinets with Dean. He was so meticulous with measurements. When the cabinets came…read morein, there were a few doors that were not finished properly and I text Dean. He immediately replied to me telling me take pictures of the cabinets, the label, and to email him a list so he could get replacements ASAP. Thank you Dean!

I recently needed a few items and stopped in. The veteran…read moreemployees are an excellent addition and so helpful!

I want to give a big thank-you to Mike and the two other employees (one from the Pro dept. & a…read morenewer associate) who went above and beyond helping me find the correct fitting for my lamp. Mike spent a great deal of time with me, patiently walking through different options and ideas to make sure we explored every possibility. Even though we weren't able to find the exact part I needed that day, I truly appreciated the effort, teamwork, and excellent customer service from everyone who helped. Their dedication made a big impression, and I'll definitely be returning to Lowe's for all my future home project supplies.