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    Trust Rooter

    4.8 (184 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

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    Reviews With Photos

    Naomi S.

    We needed a plumber because our plumbing was backing up. I put in a request through Yelp's "Get Pricing & Availability" feature and got quotes from a couple of companies. I selected this company based on the favorable reviews. We spoke with someone and explained what was going on and were told that someone would be out that afternoon between 1-3 pm. We received a call from the service tech before 1:00 pm letting us know that he was on his way. When he got to our house, we told him what was going on. He was able to fix the problem and even found the outside clean-out plug in our yard that my husband was going crazy trying to find. Excellent prompt service. We would use this company again if we have issues with our plumbing backing up.

    Crack in toilet
    Shannon S.

    We hired Trust Rooter to replace our leaking hot water heater inside our condo. We prescheduled several days ahead of time since we were out of town, and the technician arrived on time within the service window. He did great/fast work replacing our water heater and changing a broken valve. He noted a few code-compliant updates he made, which I also appreciated. He was very kind and professional, and also worked while my kids were being loud nearby, which is not easy/fun. The hot water heater is working well and we have no complaints there. The issue that arose after TR left was in our bathroom. I immediately found a new crack on our toilet base. The technician asked ahead of time to use the toilet to drain the hot water heater, which I consented to. I know this is a new crack because I had just previously cleaned/wiped the toilet before he came. We called the company to report the issue and after a lot of back and forth, they claim there is no way their work could have cracked the toilet. I also do not want to make any false claims, but I definitely know that the toilet was not cracked before Trust Rooter arrived. TR was very friendly and respectful while we discussed the complaint and offered a small discount (see below) to replace the toilet, but we chose to go another route to replace the toilet as we have lost trust in TR. EDIT: the offer to replace to toilet was 20% off the toilet cost and 40% off labor.

    roots pulled out of my toilet piping

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    1 year ago

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    Photo of Brad S.

    Brad S.

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    Photo of Chris M.
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    1 year ago

    They were early to the appointment, incredibly helpful and professional, and reasonably priced. Highly recommended.

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    Robin G.

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    5 months ago

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    Robin G.

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    10 months ago

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    Robin G.

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    5 months ago

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    Robin G.

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    Photo of Craig B.
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    1 year ago

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    Photo of Robin G.

    Robin G.

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    5 months ago

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    Robin G.

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    Photo of Ken K.
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    1 year ago

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    Photo of Brad S.

    Brad S.

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    1 year ago

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    Photo of Robin G.

    Robin G.

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    6 months ago

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    Robin G.

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    6 months ago

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    Robin G.

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    11 months ago

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    Robin G.

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    1 year ago

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    Robin G.

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    6 months ago

    Answered me right away. Came out quickly. Marvin did an excellent job and explained everything well. Highly recommend

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    Robin G.

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    1 year ago

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    Brad S.

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    1 year ago

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    Brad S.

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    8 months ago

    Very professional and patient. Explained my opinion under the condition and we came up with a good plan of resolution- thank you

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    Robin G.

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    1 year ago

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    Brad S.

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    9 months ago

    Great job.They came out fast.Got the job done wrote a report very accurate.We'll call them again.Pricing was excellent

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    Robin G.

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    Photo of Tori B.
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    2 years ago

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    Brad S.

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    11 months ago

    Great- professional- knowledgeable-make good recommendations- completed the work and cleaned up nicely-

    Business owner information

    Photo of Robin G.

    Robin G.

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    1 year ago

    not done yet... i bought the wrong materials :faucet & top. I had to reorder. For now I'm waiting for a call back from trust rooter.

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    Photo of Brad S.

    Brad S.

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    2 years ago

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    Brad S.

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    2 years ago

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    Brad S.

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    1 year ago

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    Brad S.

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    1 year ago

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    Photo of Robin G.

    Robin G.

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    1 year ago

    On time, professional, free quote and excellent repair work, I would use them again from my plumbing needs.

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    Brad S.

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    1 year ago

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    Brad S.

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    2 years ago

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    Photo of C M.
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    1 year ago

    These guys showed up quickly and resolved my problem late on a Friday evening. Much appreciated.

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    Brad S.

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    1 year ago

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    Brad S.

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    2 years ago

    They made sure everything was spotless afterward, and now my sink works like a charm. I can't thank them enough for saving the day.

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    Brad S.

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    1 year ago

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    Brad S.

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    2 years ago

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    Brad S.

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    1 year ago

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    Brad S.

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    1 year ago

    They came out fast to check my water boiler and pricing was very reasonable. I am happy!

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    Photo of Robin G.

    Robin G.

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    1 year ago

    came on time. was able to repair the issue within hours reasonably priced i would recommend this company

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    Brad S.

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    3 years ago

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    Brad S.

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    5 years ago

    Helpful 2
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    1 year ago

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    Brad S.

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    Page 2 of 5

    Ask the Community - Trust Rooter

    Review Highlights - Trust Rooter

    Robin at Trust Rooter responded quickly to my online request for service on a Sunday evening and explained my options.

    Mentioned in 24 reviews

    Read more highlights

    Mainline Plumbing AC and Electric Repair

    Mainline Plumbing AC and Electric Repair

    3.5
    (32 reviews)

    They came out the same dayI called. They repaired my fixtures and left me the old parts to see what…read morewas replaced. The price was reasonable and I was very pleased. Everything that was done was carefully explained.

    I would like to share my recent and deeply disappointing experience with Main Line Plumbing and…read moreElectrical located in Pompano Beach, Florida. On Tuesday, August 4th, I awoke to significant flooding in my closet caused by a slab leak. I immediately began contacting plumbing companies and ultimately reached Main Line Plumbing, who arrived within a couple of hours. At that point, the service appeared prompt and satisfactory. Shortly thereafter, I received an emailed estimate for $5,200, followed by a call from an office representative named Kayla, requesting that I sign the estimate to approve the work. I did so, and she informed me that a 50% deposit was required before they could begin. I submitted the deposit, only to be notified shortly afterward that the earliest available appointment would be Friday, two days later. Given the active leak and ongoing damage, I expressed my concern and reminded her that the technician had indicated he would request priority scheduling. Despite this, Kayla stated that Friday was the only available opening. Due to the urgency of the situation, I requested that the job be canceled and my deposit refunded. She responded that she would need to inform the owner and refused to connect me directly to him. During subsequent calls, she repeatedly stated that she had notified the owner but continued to refuse to transfer my call. Several days later, Kayla informed me that the refund would be issued and would take 3-5 business days to appear on my account. It has now been nearly 10 days, and no refund has been received. As a result, I contacted my bank and initiated a dispute of the charge. This experience raises serious concerns regarding the company's customer service, professionalism, and integrity. I strongly advise others to exercise caution when considering this business. Based on my experience, I cannot recommend Main Line Plumbing and Electrical and would assign them a firm thumbs down.

    Trust Rooter - plumbing - Updated August 2026

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