Grateful for their work on our new water heater (replacement for leaky one that was 25 years old)…read more Did a great job.

First of they charge $140 per hour for service calls…read more Second when a unit that they install breaks and is covered by warranty, they still charge you $140 per hour to the fix unit. Yea great you don't charge me for the part but most other company's charge around $60 to $70 per hour and if part is under warranty they charge the company that made the unit for their time.

On time. Friendly. Efficient. Considerate communication. Would use their services again…read more Recommended.

My air conditioner wasn't blowing any cool air so I called Ray's because it was the name on the…read moresticker on the system, located in a closet in the garage. I told the voice mail it probably was a fan...by process of elimination. This was only my second summer in the condo and I hadn't had the system serviced. I had, however, had two other local businesses checking the system within the last couple of weeks because I was considering replacing it and was getting estimates. (The home inspection report in 2018 suggested the air system was close to its life expectancy.) Anyway with one call, L. from Ray's came, found the issue (fan), replaced it and the filter and was done in no time at a fair price. He also talked to me intelligently, which I appreciate as an older woman. What more can a customer ask? Totally good experience.

Would highly recommend. The young lady at the office responded to my web contact promptly, set me…read moreup with an appointment only two days later, and stayed in touch regarding schedule changes. Brandon did a great job inspecting my furnace, diagnosing the problem, and repairing it rather than trying to sell me a new part. I'll definitely hire them again. The price also seemed completely reasonable.

Excellent service. Professional in every way.Will continue to have Rose Heating service as needed.read more

I've been using Bash Heating and Air Conditioning for several year their service is exceptional…read more Honest, reliable and knowledgeable service

We appreciate the high standards and professional knowledge Bash Heating & Cooling offers. Bash…read moreinstalled a new Lennox furnace last year and it is working well and very quiet! They have also kept our a/c and humidifier in great shape! They offer timely appointments and they communicate well. Their technicians seem knowledgeable and happy working for Bash. Bash has worked here at our house thru three owners and 30 years.

We've used Champaign Heating & Air twice now; once for our A/C after we bought our house last year,…read moreand once for the furnace this week. Both times, the dispatch was very friendly and helpful, the techs were quick to return calls and schedule quickly (same day/next day), and issues were resolved quickly and the techs were great to work with (Lan and Chris). Both were very friendly and knowledgeable, and had no problem answering my questions, gave straight answers, and offered options for repair routes both times, keeping spending in mind. We'll continue to use them for our HVAC needs. COVID note, the last tech (Chris) wore a mask the entire time and was mindful of social distancing, which was appreciated.

My almost thirty year-old furnace died, suddenly. Champaign Heating & Air responded immediately,…read moreand sent someone out that same day. The technician was frank and honest with me about the cost of repairing the furnace versus getting a new one. The price he quoted seemed reasonable, so I opted for the new one, and they installed it handily. I'm warm! Thank you, Champaign Heating & Air!

Fantastic communication! Quick response! Showed up on time!…read more Our heater quit working and he had us fixed within minutes! Prices are very decent but the response time, communication and professionalism was definitely a great experience! I absolutely recommend this company for all your hvac needs!!! Thank You, Thank You, Thank You!!!!

Tim was responsive and flexible in scheduling. It took a couple of visits but at the end, the…read moreproblem was fixed and heat restored. We worked through the home warranty, so the cost was fixed.

They are prompt, professional and know their stuff. I had work done on my sump pump and it was not…read morean easy job and they were great!

Outstanding! The technician who came out was so knowledgeable and helpful. Our toilets were…read moreoverflowing and it turns out there were roots in the pipes and he solved it all in one afternoon! (After we paid a different company $1100 this morning to disassemble our toilet and tell us they couldn't do anything today because they need to break up our concrete patio and rent a back hoe.) We are so grateful for Lanz Plumbing and their expertise. We are customers for life.

Bratcher Heating & Air Conditioning has installed two systems for us in the past decade. We have…read morebeen extremely pleased with both installations. Most recently, spring, 2025, we decided upon a geo-thermal heat pump. They sell GeoComfort systems, which after my extensive investigation on the web looked like a very good choice. Bracher's salesperson, Todd, envisioned our installation as if it was his own home. The crew was friendly, efficient and competent. (And they wore booties over their shoes to avoid soiling the carpet.) When one of the pumps failed during its first hours they sent two technicians to fully troubleshoot the system and replace the pump. (The failure was not Bratcher's fault.) Of course, like any customer, we wanted a good price and Bratcher not only quoted a very reasonable price without frills and unnecessary extras (everything essential was included), but suggested we use our existing ultra-high efficiency gas furnace for backup heat in the winter since it gets pretty cold here. (Geothermal stops working when the outdoor temperature falls below 20-15 degrees F.) That saved us a lot of money. They also made sure we could continue using our Ecobee smart thermostat. They installed a new cable from the basement system to the upstairs thermostat at no extra charge. All through the complex installation Todd would stop by to insure the installation was proceeding as expected. The outdoor temperatures this week hovered near 100 degrees, but inside it's a pleasant 72 and we're hardly using any electric power. I assure you that Bratcher did not suggest or request this review. I just get effusive when I have a pleasant experience with a contractor and things go right.

Bratcher replaced our 40-year central a/c system including all new duct work. The whole process was…read morean exceptional experience - professional, knowledgeable, efficient, and very personable technicians with informative updates and explanations about what was being done. Bratcher Heating and A/C is a definite recommendation for addressing heating and cooling needs.

Very disappointing experience. We'd been having issues with a toilet that seemed to have low flow…read moreand had recently randomly overflowed. When you have to pay an automatic $99 service call, we expected to at least get a plumber who knew his way around a toilet. The guy they sent unfortunately was either extremely inexperienced or legitimately trying to scam us. After a hour and a half of "diagnosing the problem" we were $1,100 in the hole and told that to really see "what we're dealing with" they would have to tear out the backyard patio and schedule a backhoe. Within minutes of writing the $1,100 check for services the toilet flooded the bathroom AGAIN. In the afternoon we called Lanz plumbing and they came in, found the problem, cleared the roots in the sewer pipe, sent us the video of the inspection, solved the problem!

We have used Chief Bauer for our HVAC systems for many years. Scott is personable, professional,…read moreknowledgeable and thorough. we will continue to use this excellent firm. Great value and a discount when we pay for two tune-ups at a time.