Would highly recommend. The young lady at the office responded to my web contact promptly, set me…read moreup with an appointment only two days later, and stayed in touch regarding schedule changes. Brandon did a great job inspecting my furnace, diagnosing the problem, and repairing it rather than trying to sell me a new part. I'll definitely hire them again. The price also seemed completely reasonable.

Excellent service. Professional in every way.Will continue to have Rose Heating service as needed.read more

They are prompt, professional and know their stuff. I had work done on my sump pump and it was not…read morean easy job and they were great!

Very disappointed, they put in a new AC in May 2025 and it already has a bad leak that they either…read moredidn't find when they were here in September and it was not doing well in the heat, and they just put some extra refrigerant in it, but a few weeks later another AC provider found a bad leak, and it is not charging at all. Unless they make this right, I am going to leave this bad review on.

Highly Recommend! I called this morning around 10:30 and Rich had an opening at 1 pm so we set up…read morethe appointment for cleaning the dryer vent. He texted me when he was on the way and arrived right on time. Great guy! Very professional and friendly. Got right to work and was finished quickly. Rich cleaned up everything beautifully. I'll definitely use CU Air Duct Cleaning again. Thanks again Rich! Mary

We recently had a small kitchen fire and had to have all our duct work cleaned in order to have the…read morenew furnace put in(fire damaged the old one). Rich worked on a holiday to make sure this got done for our family so we could move forward with repairs. He went above and beyond for us! We also have a small home and he was more than patient moving his large equipment around. He made sure to show us before and after pictures as he went along, which I really appreciated. His price was also unbeatable. I highly recommend CU duct cleaning.

Bratcher Heating & Air Conditioning has installed two systems for us in the past decade. We have…read morebeen extremely pleased with both installations. Most recently, spring, 2025, we decided upon a geo-thermal heat pump. They sell GeoComfort systems, which after my extensive investigation on the web looked like a very good choice. Bracher's salesperson, Todd, envisioned our installation as if it was his own home. The crew was friendly, efficient and competent. (And they wore booties over their shoes to avoid soiling the carpet.) When one of the pumps failed during its first hours they sent two technicians to fully troubleshoot the system and replace the pump. (The failure was not Bratcher's fault.) Of course, like any customer, we wanted a good price and Bratcher not only quoted a very reasonable price without frills and unnecessary extras (everything essential was included), but suggested we use our existing ultra-high efficiency gas furnace for backup heat in the winter since it gets pretty cold here. (Geothermal stops working when the outdoor temperature falls below 20-15 degrees F.) That saved us a lot of money. They also made sure we could continue using our Ecobee smart thermostat. They installed a new cable from the basement system to the upstairs thermostat at no extra charge. All through the complex installation Todd would stop by to insure the installation was proceeding as expected. The outdoor temperatures this week hovered near 100 degrees, but inside it's a pleasant 72 and we're hardly using any electric power. I assure you that Bratcher did not suggest or request this review. I just get effusive when I have a pleasant experience with a contractor and things go right.

A leak was accidentally discovered by me. I stopped the leak, however I was not aware of its…read moreorigin. I have contacted Bratcher as manager of the geothermal unit. Ryan Able came as scheduled, accurately diagnosed the problem, and successfully repaired during a follow up visit. Huge kudos to Ryan for handling everything professionally.

We've used Champaign Heating & Air twice now; once for our A/C after we bought our house last year,…read moreand once for the furnace this week. Both times, the dispatch was very friendly and helpful, the techs were quick to return calls and schedule quickly (same day/next day), and issues were resolved quickly and the techs were great to work with (Lan and Chris). Both were very friendly and knowledgeable, and had no problem answering my questions, gave straight answers, and offered options for repair routes both times, keeping spending in mind. We'll continue to use them for our HVAC needs. COVID note, the last tech (Chris) wore a mask the entire time and was mindful of social distancing, which was appreciated.

My almost thirty year-old furnace died, suddenly. Champaign Heating & Air responded immediately,…read moreand sent someone out that same day. The technician was frank and honest with me about the cost of repairing the furnace versus getting a new one. The price he quoted seemed reasonable, so I opted for the new one, and they installed it handily. I'm warm! Thank you, Champaign Heating & Air!

Tim is professional and honest. Working hard. Having his service is a pleasant experience!read more

Fantastic communication! Quick response! Showed up on time!…read more Our heater quit working and he had us fixed within minutes! Prices are very decent but the response time, communication and professionalism was definitely a great experience! I absolutely recommend this company for all your hvac needs!!! Thank You, Thank You, Thank You!!!!

We received a quote to replace our HVAC system including the water heater. The quote was good, so…read morewe went ahead with the installation. They had a special deal going on that included a free furnace with the purchase of an air conditioner. The install was scheduled the next week, went very well. The techs were efficient, friendly, and did a great job. We just got a call the 3rd week of March that they wanted to come out and double check the A/C unit before the summer cooling season and they performed the checks and everything is good to go. I highly recommend them.

Once again I have had excellent service from them. They had to replace a faulty part. They were…read moreefficient, prompt and helpful.

I recently had CU Plumbing and Electrical do some work in my home. The work itself was completed…read morejust fine. However, I am quite unhappy with how I was charged for the work. Before I had the work completed, I got a quote for the plumbing job and was told it would be $115 an hour. So, I went ahead and scheduled the service. It took 30 minutes to complete the job, so imagine my surprise when I get an invoice for $190!!!! That math doesn't quite add up. I called to get clarification and they basically told me that the plumbers "set their own rates." So what good is getting a quote at all??? Basically, they just charge what they want. I will never ever use this service again. Plenty of other honest plumbing services in the area.

My home is in Danville, but they do provide plumbing service in Danville, IL…read more They are a breath of fresh air, and provide the type of plumbing service that I remember from my childhood. They typically come either same day or next day, with absolutely no additional emergency service charge. The focus is on taking the appropriate time to properly diagnose your plumbing issue, then providing you with the right fix. Then, to top it all off, their charges are very fair and reasonable. Unlike many other services, there is NO attempt to overcharge. In fact, they are probably undercharging as any other plumbing service would charge much more for the exact same service, some probably two to three times as much. So, do yourself a favor, if you have a plumbing problem to fix, give them a call. They will come out fairly promptly, give you the exact fix you need, and charge you a very reasonable price. Avoid the other competition that loves to price gouge customers.