Our experience with Heiser Heating & Air Conditioning was outstanding. Everyone we dealt with was…read morefriendly, knowledgeable, and genuinely committed to making sure we were satisfied. They took the time to answer our questions, explained everything clearly, and provided excellent service at a very competitive price. A big thank you to Dusty and Drake for all of their hard work installing our new central air system. They worked tirelessly in the heat, were professional and respectful throughout the day, and left everything clean when the job was finished. It's clear they take pride in their work. It's not often you find a company that delivers both exceptional customer service and quality workmanship. We highly recommend Heiser Heating & Air Conditioning and would gladly use them again in the future. - Charlie Sims, Urbana, IL

Called Heiser Heating & Air when the furnace went out at -11F at my sister-in-laws house…read more Technicians showed up in less than 90 min, quickly identified the issue and returned within two hours to repair this issue (that included time for their supply chain team to drive to Danville to pick up the specialty part). I have personally used them at my residence for years, they have a new satisfied client in my sister-in-law. Best in the CU area.

Grateful for their work on our new water heater (replacement for leaky one that was 25 years old)…read more Did a great job.

First of they charge $140 per hour for service calls…read more Second when a unit that they install breaks and is covered by warranty, they still charge you $140 per hour to the fix unit. Yea great you don't charge me for the part but most other company's charge around $60 to $70 per hour and if part is under warranty they charge the company that made the unit for their time.

We received a quote to replace our HVAC system including the water heater. The quote was good, so…read morewe went ahead with the installation. They had a special deal going on that included a free furnace with the purchase of an air conditioner. The install was scheduled the next week, went very well. The techs were efficient, friendly, and did a great job. We just got a call the 3rd week of March that they wanted to come out and double check the A/C unit before the summer cooling season and they performed the checks and everything is good to go. I highly recommend them.

Once again I have had excellent service from them. They had to replace a faulty part. They were…read moreefficient, prompt and helpful.

I called because I had used the service before when my ac kept leaking over the winter, and Aaron…read morefound, and sealed the leak. So when my fan was making a loud scraping noise when running, and I didn't understand why, I called the professional with a proven record.

I wanted to wait a few days before writing a review. I wanted to think of prior experiences with…read moreothe other HVAC groups. I have had really bad experiences. I was amazed. Was such a good experience with Aaron and Omni. I have heat again due to Aaron. He did an amazing job. We hit negative temperatures. Of course that's when my heat pump went out. Aaron came out 3 times. First time to figure out was going on. Ordered parts had my system running. But wanted to make sure I was not in a dangerous situation. Third time was at 11 pm on a Friday night. He fixed it, called me the next day to make sure everything was working. Thank you Aaro, and Omni.

We have used P and P services for our furnace over the past 3 years. They are unfailingly prompt,…read moreknowledgable, friendly and courteous. Most of all, we trust their integrity and know that we are paying a fair price for their outstanding expertise. In an era of all too frequent consumer rip-offs and/or non-existent customer service, it's a real pleasure and relief to know we can count on P and P.

I am writing a review about outstanding service from Daren at P&P Heating and Cooling Service,…read moreMahomet, Illinois. We have an American Standard furnace that is 9 years old (originally installed by a different, now-defunct heating company). I became suspicious of the aging inducer motor as it was loud and, suddenly one cold day, we were no longer getting heat and the red-green LED indicator lights on the furnace were flashing a code for service. For HVAC service, there are many providers in our area, but we went with one based on a recommendation of a family we know--we chose to try P&P Heating and Cooling Service. Scheduling was easy with great help from office manager, Stephanie, and we met Daren as he arrived, right on time, to help us out. Within a few minutes, he confirmed the diagnosis of a bad inducer and left to get one from his warehouse. A few minutes later, Daren called me and told me great news: he had the exact motor needed for my furnace (so we didn't have to wait for an ordered motor) and, in the meantime, he contacted American Standard directly for us and had the new motor covered under our American Standard warranty! He went above-and-beyond, in our minds, by doing this for us. I sincerely feel that Daren treated us with the same honest care--including checking the warranty coverage--that he would provide for himself or his own family. We are extremely pleased with our first experience with P&P, and will call on them for our service needs going forward. One day, all of us homeowners will be in need of service, and it is then that the value of a reliable and honest local provider becomes crucial. Our family has found that with Daren from P&P Heating and Cooling.

My furnace motor froze up during a deep freeze when we hit -22 air temperature. I called Chad with…read moreAlbertson's Heating and Cooling early in the morning and he answered and was able to come out right away. He stopped by to pick up the parts we needed for replacement of the motor and showed up within the hour. Chad is very knowledgeable and friendly. I really appreciate his service and I highly recommend him if you are having any furnace issues. Chad's rates are much better than calling the "Big Name" HVAC Company that I did in the past. So if you are looking for great personal service at a good rate call Chad for your HVAC he will treat you right!

I recently had CU Plumbing and Electrical do some work in my home. The work itself was completed…read morejust fine. However, I am quite unhappy with how I was charged for the work. Before I had the work completed, I got a quote for the plumbing job and was told it would be $115 an hour. So, I went ahead and scheduled the service. It took 30 minutes to complete the job, so imagine my surprise when I get an invoice for $190!!!! That math doesn't quite add up. I called to get clarification and they basically told me that the plumbers "set their own rates." So what good is getting a quote at all??? Basically, they just charge what they want. I will never ever use this service again. Plenty of other honest plumbing services in the area.

My home is in Danville, but they do provide plumbing service in Danville, IL…read more They are a breath of fresh air, and provide the type of plumbing service that I remember from my childhood. They typically come either same day or next day, with absolutely no additional emergency service charge. The focus is on taking the appropriate time to properly diagnose your plumbing issue, then providing you with the right fix. Then, to top it all off, their charges are very fair and reasonable. Unlike many other services, there is NO attempt to overcharge. In fact, they are probably undercharging as any other plumbing service would charge much more for the exact same service, some probably two to three times as much. So, do yourself a favor, if you have a plumbing problem to fix, give them a call. They will come out fairly promptly, give you the exact fix you need, and charge you a very reasonable price. Avoid the other competition that loves to price gouge customers.

We created a problem with our RV microwave that we knew was over our level of competence. Called…read moreA.G. Electric and they were able to respond in a reasonable amount of time - 2 days. Anthony arrived today and had our problem solved within an hour! Did not realize how much we would miss a microwave. The fix was thorough, correct and quick. We really appreciate their service. We can recommend this company located in Thomasboro.

They performed work for me recently for my church. Did an excellent job and would highly recommend.read more