Quick repair but I can't give them more stars: they were prepared to walk into my house without…read moremasks and unvaccinated. It's unconscionable. One of the repair people didn't even have a mask on them at all. Grocery stores might be fine with maskless masses but the threat of disease is real. I'm sure this review will make many excited to hire Jesse, but I hope it's a warning for the rest.

Replaced a $135 part on my furnace twice in one year but both techs called it a different name…read more When I found out, I talked to Charlie (the owner) about me getting a defective part and if he could get his distributor to compensate me. He asked "Who will pay for a tech's time to drive over to the distributor to attempt this?" I was floored. It should have been done when the tech went to get it in the first place. I guess Jesse's is all about the bottom line and not about customer service. It gets better; I kept the old part and my new HVAC service tested it and said to keep it--it is still good.

I LOVE my new countertops!! Matt and his employees were great to work with! I couldn't have asked…read morefor a better experience! Amazing service from beginning to end, with the added benefit of supporting a local business! Highly recommend!

From the owner: Kitchen and Bathroom Countertop Installation Granite,…read moreMarble, Quartz & Quartzite Products: Quartz: MSI, Silestone, HanStone, Vicostone, Viatera and Caesarstone Marble Granite Quartzite Other Natural Stones. Services: Fabrication Installation Fireplace Surround Shower Walls Solid Surfaces Kitchen, Bathroom and Basement Remodeling New Construction Available by Appointment Only. Location Facts: Just off of I-57 and I-72.

Ryan and his crew were fantastic. We hired them to move a gas line in our crawl space and they…read morewere prompt, courteous, and professional. We were so impressed that we hired them for our kitchen and bath remodel as well. They listened to our plans and ideas and executed them flawlessly. We were thrilled with the results and would highly recommend them! I uploaded a picture of our amazing new kitchen.

We called, had a guy come out and look at our basement. He said he would get an estimate out to us…read moreASAP. A week went by, no estimate. We called, the person who was at the front desk said she would tell the estimates people to get back to us right away. We waited a week and called again. Same conversation. We waited a week and called again. Same conversation. After three and a half weeks we gave up. Still waiting on that estimate!

I contracted with this company to remove original brick from the front area of my house and to…read morereplace it with contemporary stone. There are numerous areas that look substandard, but the part that is most problematic is the area in which stones have completely fallen off. This is a zero-traffic area of my porch, so there is no reason stones should be falling off. Upon reaching out to inquire about the warranty, as it has only been 2 years since the work was performed, and sharing several photos of the fallen stones, I was informed that they only warranty their work for 1 year. Well, thousands of dollars and only 2 years later, I did not expect for stones to independently fall off my house. Now, I have to pay another masonry company to fix Millikan's error. Poor workmanship and customer service.

A short decorative brick wall had mortar cracks from age and weather. Millikan answered our…read moreinquiry promptly, came out soon and replaced mortar with color-matched new mortar in several places. They were responsive, knowledgeable and very reasonably priced. We plan to have them back to seal the wall before winter.

Service requested online immediately called back. Submitted photo to show the area for repair…read more Scheduling next available. Thanks so much

After reading through the other horrible reviews, I have to say, they are 100% accurate!…read more Everything before install was fantastic. A 2 day install turned into 2 weeks with lots of no shows from the installer and an extra $1,400 in cash given to him for things he claimed were extra. Getting ahold of the owner was not easy but once we did get ahold of him, he did apologize and seemed like he was going to make sure everything was made right. He took $700 off our final bill. Once the installer was done, we had to call to ask about getting all the cabinets adjusted aka straight. They did come out and do that. After about a week, we noticed the pull out trash can was hitting the pantry door next to it. Luther sent a guy out to "fix" it. The "fix" worked for another couple weeks until it gave and started hitting again. Then it l came off the track. We obviously haven't been able to use it since (so after just a few weeks). You can see in the picture below that it's crooked. Getting ahold of them was extremely difficult but when we did, Luther told us it sounded like a spacer wasn't installed between the two. We kept hearing they would get back to us. Eventually they stopped answering our calls. Before the holidays, months after the issue and not being able to use the trash can, my husband got the idea to call from his work phone. They of course answered, not knowing it was him and told him they were looking into a solution. Again, we were ghosted for months. My husband stopped in last week to give them another chance to make this right and Luther Falls was far from professional and wanted nothing to do with working towards a solution. He called my husband awful names and told him to "F our cabinets," while walking away from him to avoid a conversation. I then made a Facebook post to let all my friends and family know about our situation and the terrible treatment we had received. Luther commented saying we were liars and that we broke it and didn't notify them until 6 months later. Obviously that is not the case. We are honest, hard working people who tried to give a company chance after chance to make it right. We never dreamed that we would be treated this way. We've remodeled 3 homes now and never had any issues with anyone we've worked with! Also, we aren't 100% sure our bottom cabinets are even the color we ordered. We picked charcoal grey and our receipt says that but these are navy blue. We never even had the chance to bring this up to the company because it's been the least of our worries.

The worst! Called my 80 year old mother and lied to her…read moremultiple times I was sexually harassed by my neighbor they did nothing!!!! Then charged me a thousand dollars over my deposit for "cleaning fees" when me and my friends and family had cleaned. Some fees were 150 dollars to reclean an oven and 125 dollars to reclean a frig. DO NOT RENT FROM THESE CONARTIST!!! They are lawyers so you can't even sue or fight them for anything ridiculous that they do. I am emotionally scared and hit financially from these greedy pigs!!!

I'll start by saying that renting in Champaign-Urbana is difficult. I've rented in several places…read moreall over town, and this place is full of predatory landlords and slumlords taking advantage of students and working class folks. You can do A LOT worse than Royse Brinkmeyer (and I have). That said, you can also do a lot better. From the start, my experience renting with Royse and Brinkmeyer was riddled with incompetency, clerical errors, and frankly some insulting assumptions on their part. For those who don't want to read the forthcoming novel, here's the short list: -R&B made several clerical errors/mistakes during my lease signing process, which prevented me from accessing my tenant portal and paying my first month's rent and security deposit (a mistake which they initially blamed me for). -R&B threatened to fine me for not complying with things that were NOT in my lease such as renter's insurance and providing my dog's DNA samples (this happened at least twice). -R&B maintenance, while quick to respond, did not provide me any notice that they were coming when I filed a request. -R&B management is extremely inconsiderate and callous when it comes to respecting tenant's privacy when showing a unit for future renters. -Excessive move-out fines/taking tenants security deposits. There are some good, kind people who work for R&B. My issues are with the company's policies and procedures. There's something particularly grating about a company like R&B, who are basically high-end slumlords who have a lot of window dressing and flowery language to make you think that they are courteous and professional towards their tenants. When it comes down to their bottom line, R&B won't hesitate to remind you that you are ultimately no more than a landless peasant, always subservient to a feudal lord. Receipts: First, I signed a lease with them early in 2024 to begin in Fall 2024-2025. They sent me a lease with the wrong dates,--it said 2025-2026. This meant that my tenant portal didn't properly activate for me to pay my deposit, rent, etc. They kept telling me to pay my deposit to finalize my lease, but the portal wouldn't allow me to. The person I corresponded with was rather rude and seemed to imply that my technological ineptitude was the problem, rather than a simple clerical error on their part. I also apparently signed my lease just before R&B overhauled the language in their lease agreements. So, having signed before this, I was NOT subject to some of the new stipulations in their leases, which included mandatory renter's insurance and providing the DNA of your dogs if you're a pet owner (I have two dogs). They do this to identify tenants who don't pick up their pet waste and fine them. I always have baggies for my dog's poop and pick up after them. I didn't even allow them to poop in my complex's courtyard area, so I wasn't worried about being affected by this anyways. Despite not being subject to these clauses in the lease, I received emails and phone calls demanding that I comply, and they threatened to fine me if I did not do so. I then had to explain back to them their own lease agreement so they would stop pestering me. They still requested that I provide my dog's DNA samples as a courtesy to them, but I politely declined. I've frankly seen too many landlords exploit or discriminate against tenants based on their dog's breed, and some of the dog DNA tests aren't very accurate. So they seemed annoyed by that but left me alone for awhile. Fast forward a couple months and I start getting calls again from Tari Christians in R&B management, saying that she received "multiple complaints" from my neighbors about the dog poop in the courtyard (turns out it was another one of my neighbors with two dogs who wasn't picking up after them). I politely said that she was mistaken, and that I am a very conscientious and polite neighbor when it comes to picking up after my pets. She did not believe me, and spoke to me in the most condescending and patronizing manner--again threatening to fine me if I did not provide my dog's DNA samples to PROVE that I wasn't the culprit. I was absolutely infuriated by this, but I agreed to do this as a courtesy to finally put the matter to rest. Tari said she would drop off the DNA kits the next day. She never did that. I got harassed, accused of being a liar, and threatened with excessive fines, and basically coerced into complying with something that was NOT in my lease agreement. And then they didn't even follow through on giving me the DNA kits. I eventually had to go speak to my neighbor who wasn't picking up his dog's waste directly. I didn't want him to be subject to the same type of harassment, so I just asked him to be more mindful about picking up his dog's poop. He apologized and rectified the issue. After all that I decided I was definitely not going to be resigning with R&B. So they began showing my apartment. In Champaign, renters have considerably less rights

We were about the sell the house and need cleaning service. We contacted with Samantha and she…read moreresponded quickly and set up the appointment with us. She cleans everything carefully and very detail oriented. Especially, she is willing to spend more effort for some specific requirements from us. The house looks much better with her cleaning service and we're very happy about the process after all.

Samantha is friendly, professional and really good at her job. I had family arriving & she cleaned…read morethoroughly & efficiently to ensure everything was clean & presentable. She's detail oriented & meticulous! From windows to floors, to bathroomS & more - great work all around. Thank you!