Very professional and reliable service. He arrived on time and answered all of my questions. Will…read moreuse again in the future and I have already recommended to friends.

Brad and his staff are responsive. You never have to wonder…read morewhat is going on. I had a leak due to multiple issues with my chimney. Brad's work fixed that leak! Brad, replaced I would say ten or more bricks, repointed the chimney, and coated the crown. He and his crew were professional from start to finish and didn't leave a speck of brick in the yard or on my roof. The price was absolutely phenomenal. He is a straight shooter. Look no further. I am going to be having him back for more work. Please note that the pics are not the finished product at the moment. Brad is coming back to clean the brick and sheathing completely and to seal the brick and mortar. I will update the photos when he is completely finished. Brad came back as promised, cleaned up the dust and sealed the brick. The work looks beautiful and no more leak! They didn't leave a speck of brick pieces anywhere. Perfect clean up.

Quick repair but I can't give them more stars: they were prepared to walk into my house without…read moremasks and unvaccinated. It's unconscionable. One of the repair people didn't even have a mask on them at all. Grocery stores might be fine with maskless masses but the threat of disease is real. I'm sure this review will make many excited to hire Jesse, but I hope it's a warning for the rest.

Replaced a $135 part on my furnace twice in one year but both techs called it a different name…read more When I found out, I talked to Charlie (the owner) about me getting a defective part and if he could get his distributor to compensate me. He asked "Who will pay for a tech's time to drive over to the distributor to attempt this?" I was floored. It should have been done when the tech went to get it in the first place. I guess Jesse's is all about the bottom line and not about customer service. It gets better; I kept the old part and my new HVAC service tested it and said to keep it--it is still good.

I LOVE my new countertops!! Matt and his employees were great to work with! I couldn't have asked…read morefor a better experience! Amazing service from beginning to end, with the added benefit of supporting a local business! Highly recommend!

From the owner: We carry Granite, Marble, Quartz, Dolomite and Quartzite Countertops. Installation for Kitchen,…read moreBathroom, Wetbar, Laundry, Pantry, Outdoor Kitchen, Tabletops & more. Suppliers: MSI, Silestone, HanStone, Vicostone, Viatera, LG Hausy, Vadara, KIVA, Caesarstone Services: Material Sales Fabrication Installation Counter Chip Repairs Hole Cuts for Faucets Fireplace Hearth Shower Walls Solid Surfaces Kitchen, Bathroom and Basement Saturday's are available by Appointment Only Location Facts: Close to the Interstate off of 1-72, off of Bridge St. In Monticello, IL

Ryan and his crew were fantastic. We hired them to move a gas line in our crawl space and they…read morewere prompt, courteous, and professional. We were so impressed that we hired them for our kitchen and bath remodel as well. They listened to our plans and ideas and executed them flawlessly. We were thrilled with the results and would highly recommend them! I uploaded a picture of our amazing new kitchen.

We called, had a guy come out and look at our basement. He said he would get an estimate out to us…read moreASAP. A week went by, no estimate. We called, the person who was at the front desk said she would tell the estimates people to get back to us right away. We waited a week and called again. Same conversation. We waited a week and called again. Same conversation. After three and a half weeks we gave up. Still waiting on that estimate!

I contracted with this company to remove original brick from the front area of my house and to…read morereplace it with contemporary stone. There are numerous areas that look substandard, but the part that is most problematic is the area in which stones have completely fallen off. This is a zero-traffic area of my porch, so there is no reason stones should be falling off. Upon reaching out to inquire about the warranty, as it has only been 2 years since the work was performed, and sharing several photos of the fallen stones, I was informed that they only warranty their work for 1 year. Well, thousands of dollars and only 2 years later, I did not expect for stones to independently fall off my house. Now, I have to pay another masonry company to fix Millikan's error. Poor workmanship and customer service.

A short decorative brick wall had mortar cracks from age and weather. Millikan answered our…read moreinquiry promptly, came out soon and replaced mortar with color-matched new mortar in several places. They were responsive, knowledgeable and very reasonably priced. We plan to have them back to seal the wall before winter.

After reading through the other horrible reviews, I have to say, they are 100% accurate!…read more Everything before install was fantastic. A 2 day install turned into 2 weeks with lots of no shows from the installer and an extra $1,400 in cash given to him for things he claimed were extra. Getting ahold of the owner was not easy but once we did get ahold of him, he did apologize and seemed like he was going to make sure everything was made right. He took $700 off our final bill. Once the installer was done, we had to call to ask about getting all the cabinets adjusted aka straight. They did come out and do that. After about a week, we noticed the pull out trash can was hitting the pantry door next to it. Luther sent a guy out to "fix" it. The "fix" worked for another couple weeks until it gave and started hitting again. Then it l came off the track. We obviously haven't been able to use it since (so after just a few weeks). You can see in the picture below that it's crooked. Getting ahold of them was extremely difficult but when we did, Luther told us it sounded like a spacer wasn't installed between the two. We kept hearing they would get back to us. Eventually they stopped answering our calls. Before the holidays, months after the issue and not being able to use the trash can, my husband got the idea to call from his work phone. They of course answered, not knowing it was him and told him they were looking into a solution. Again, we were ghosted for months. My husband stopped in last week to give them another chance to make this right and Luther Falls was far from professional and wanted nothing to do with working towards a solution. He called my husband awful names and told him to "F our cabinets," while walking away from him to avoid a conversation. I then made a Facebook post to let all my friends and family know about our situation and the terrible treatment we had received. Luther commented saying we were liars and that we broke it and didn't notify them until 6 months later. Obviously that is not the case. We are honest, hard working people who tried to give a company chance after chance to make it right. We never dreamed that we would be treated this way. We've remodeled 3 homes now and never had any issues with anyone we've worked with! Also, we aren't 100% sure our bottom cabinets are even the color we ordered. We picked charcoal grey and our receipt says that but these are navy blue. We never even had the chance to bring this up to the company because it's been the least of our worries.

Service requested online immediately called back. Submitted photo to show the area for repair…read more Scheduling next available. Thanks so much

I have been a resident for 35+ years. Sometimes really good, soneines not so great. The last few…read moretimes I raised concerns, I felt ignored and brushed off.

I had a very disappointing experience with this apartment management. Throughout my time as a…read moreresident, my rent continued to increase, and I believe I was overcharged. When I raised concerns and asked for explanations, I didn't feel that those concerns were taken seriously or handled fairly. Another issue that made me uncomfortable involved an employee. After I moved to another apartment, he repeatedly contacted me and asked to come to my apartment, even though I preferred that any paperwork or notices be left in the mailbox or at the office. I did not feel comfortable with those repeated requests and, I would have appreciated having my preferences respected. Overall, my experience left me feeling frustrated and disappointed. If you're considering renting here, I recommend reviewing all charges carefully, keeping copies of all documents.

We were about the sell the house and need cleaning service. We contacted with Samantha and she…read moreresponded quickly and set up the appointment with us. She cleans everything carefully and very detail oriented. Especially, she is willing to spend more effort for some specific requirements from us. The house looks much better with her cleaning service and we're very happy about the process after all.

Samantha is friendly, professional and really good at her job. I had family arriving & she cleaned…read morethoroughly & efficiently to ensure everything was clean & presentable. She's detail oriented & meticulous! From windows to floors, to bathroomS & more - great work all around. Thank you!

Lived here for two years while I finished my degree, and it was the best leasing experience I have…read morehad in my decade of renting. I used to work for a larger student housing company on campus, and the level of care, respect, and attentiveness given to tenants at Electrum is night and day compared to the other options on/around campus. The very few issues I did encounter over the two years I lived in my unit were always instantly addressed. I typically heard back from any emails I'd send in a matter of hours, and would come home from work the next day to find the problem completely resolved. They were very careful and accommodating to me as a pet owner as well, making sure my cat did not escape outside whenever work was done. You receive very clear and concise policies in the lease, and the move-out guide was equally as easy to follow. Unlike larger companies, I was not nickel and dimed on the security deposit and actually received all of it back. I highly recommend leasing with Electrum Group! Fairly priced rent, easy renewal process, good maintenance, and excellent communication.

I *highly* recommend 212 S 1st St, Unit B (apt above the Yoga Studio). The apartment is a an…read moreawesome find (nice bathrooms, newer appliances, homey feel, right next to a bus stop) and Weiss / Electrum Group is the best landlord I've ever had. He was always very responsive, fixed any issues we had quickly, and gave us an amazing rate on the apartment. He also gave us our full security deposit back! It's great for students at University of Illinois (all of my classes were a 10 minute bus ride away). You can also experience downtown Champaign which is about a 5 minute walk away. Lease from Electrum Group if you get the chance!