They are prompt, professional and know their stuff. I had work done on my sump pump and it was not…read morean easy job and they were great!

Outstanding! The technician who came out was so knowledgeable and helpful. Our toilets were…read moreoverflowing and it turns out there were roots in the pipes and he solved it all in one afternoon! (After we paid a different company $1100 this morning to disassemble our toilet and tell us they couldn't do anything today because they need to break up our concrete patio and rent a back hoe.) We are so grateful for Lanz Plumbing and their expertise. We are customers for life.

I cannot praise this company enough. My water heater died on a Saturday afternoon. The typical…read morecompany that I would have called couldn't come until Tuesday. My basement also happened to have flooded and laundry needed to be done. The kids needed showers. Hot water was needed. I called and left a message and received a call back nearly instantly. He talked me through the process and timeline. The quote was far less than what I would have paid elsewhere. He showed up ASAP. The replacement went exactly the way he said and took no longer than the time that was estimated. There were no added fees, just the rate I was quoted. He was incredibly friendly and was very patient with my dogs I cannot recommend them enough.

We came to visit my dad, and found a big leak under his sink that had to have been happening for…read moremonths. A friend recommended Aspire, and I was able to get ahold of someone almost immediately, text with photos of the issue, and get recommendations for immediate next steps. They were out the next day to help manage what turned out to be an ancient disposal, and gave good advice about the options. They were communicative, and back again later in the week to install a few new faucets to finalize things, and I was just so happy with how quick, communicative, and thoughtful they were, especially in dealing with me primarily but also allowing my father, who is in his 80s, to drive as much of the decision making as possible. It's hard to find service like that, and I wish we could bring Aspire back to our home on the west coast with us, especially since we're now dealing with our own plumbing issues at a much greater cost. Grateful for their work, their value, and their integrity!

This Mr. Rooter Franchise is dishonest…read more We called them for an emergency plumbing service, for which they successfully cleared the blockage promptly. This left a good first impression, and we proceeded with a recommended camera inspection which revealed damage to a sewer lateral that needed repairs. Naturally, we agreed to have them promptly fix the issue and gladly paid a deposit on the work (to start the following day at the latest). When Mr. Rooter failed to return to our home over the following two days (while we did not have working plumbing)! we called to cancel the work and hired another vendor (who promptly completed the repair for us). This occurred in November 2025 and we still have not received a refund for the deposit (thousands of dollars) as of April 2026 despite repeated written and phone requests. If you do decide to work with this company, please avoid giving them a deposit/down payment until you are satisfied with a completed job. The gentleman who showed up late in the evening for the emergency call really helped us out, but that's not enough to make up for the subsequent failures and dishonesty.

Mr. Rooter service is a fraud and do not believe their written/verbal contract because they have a…read morehidden clause for an extra charging, which I had a bad experience with their service. They did not finish work in timely and quality manner.

Came within 15 mins of the call and told us exactly what was wrong! No hidden or extra fees. I will…read moredefienty be calling him back out when its time to renew my bathroom!

Did not honor estimate. Harassed me on father's day Sunday telling me he was charging $10/day late…read morefees on 15 day old bill of $150 and was putting lein on my house. Called me 5 times that day with angry threatening messages. Do not let this man on your property!

I recently had CU Plumbing and Electrical do some work in my home. The work itself was completed…read morejust fine. However, I am quite unhappy with how I was charged for the work. Before I had the work completed, I got a quote for the plumbing job and was told it would be $115 an hour. So, I went ahead and scheduled the service. It took 30 minutes to complete the job, so imagine my surprise when I get an invoice for $190!!!! That math doesn't quite add up. I called to get clarification and they basically told me that the plumbers "set their own rates." So what good is getting a quote at all??? Basically, they just charge what they want. I will never ever use this service again. Plenty of other honest plumbing services in the area.

My home is in Danville, but they do provide plumbing service in Danville, IL…read more They are a breath of fresh air, and provide the type of plumbing service that I remember from my childhood. They typically come either same day or next day, with absolutely no additional emergency service charge. The focus is on taking the appropriate time to properly diagnose your plumbing issue, then providing you with the right fix. Then, to top it all off, their charges are very fair and reasonable. Unlike many other services, there is NO attempt to overcharge. In fact, they are probably undercharging as any other plumbing service would charge much more for the exact same service, some probably two to three times as much. So, do yourself a favor, if you have a plumbing problem to fix, give them a call. They will come out fairly promptly, give you the exact fix you need, and charge you a very reasonable price. Avoid the other competition that loves to price gouge customers.

I want to comment on the great work that Eddy and Russ from…read moreUrbana Plumbing and Heating have done for me over the past 10 years. They have installed and maintained sump pumps, reworked my dryer vent, repaired my garage floor and fixed any plumbing related issues as well as completely remodelling my bathroom. They are dependable and have always done an excellent job. I think they are the best plumbers in the area.

Russell over the years has helped us replace new toilets, sinks, and a water heater. I always…read morerecommend them when someone asks for a plumber. Two thumbs up.