I am updating my review because this company has me paying $60 every two weeks for what they call…read moreinsurance. However, the use the term insurance when it is not actual insurance. The cover only collusion and ADOPT will come after you to have insurance either way. Go through your own company. I'm not out $240 because I thought I was covered and they refuse to give me a refund when they are the ones that misinformed me and my husband. I won't be giving them my business ever again. If I wasn't in a contact I would have returned the vehicle.

Beware of this company March 2025 I bought a 2006 Ford f150 by October 2025 I voluntarily gave it…read moreback it needed a lot of stuff such as a catalytic converter the manifold the roof had a hole in it that could have been fixed and should have been fixed there was no Jack in it when I bought it the video that they sent you about safety and everything's been checked is not true the windshield made noises they did come and replace the windshield I purposely stopped making payments and then I voluntarily gave it back the guy that came and got it said it was the easiest pickup he's ever made and that I was so polite calling him and changing dates letting him know where the vehicle was etc I was so excited to get rid of it they are a nasty company I'm glad they had to eat my balance I do have an open complaint with the attorney general's office as well I was forced to give it a star rating they shouldn't have any ratings but I had to give it a one in order to post this

If you are looking to purchase a great vehicle then you should definitely check out Certified…read moreImport Auto! Jess who helped me with the purchase is Super friendly, knowledgeable! I went to look and drive the car before purchasing. Loved it so much, that put money to hold and went back on Sunday to purchase and pick up. I was out the door in less than an hour!! Couldn't be more happier with service and the vehicle!!! Trisha :-)

Easiest car we've ever bought! Everything went smooth and stress-free, And we got a great price!…read more Jess & Eli were awesome to work with. Would definitely buy from them again.

Working with Antonio was a pleasure great friendly reliable salesman! Vinny was great as well with…read morefinance options and finding the right deal!

DO NOT I REPEAT DO NOT get a car here. Now I can say they will get you in a car that will drive for…read morea couple of days then it starts having problems. It took me forever to get an appointment then when I did and got my car back it worked fine for a couple days again I had to take the car back and now it needs a new engine. In the process THEY DO NOT CARE IF YOUR STRUGGLING CANT FEED YOUR KIDS CANT MAKE IT TO WORK. LOUIS IS VERY RUDE and also minor experiences I've had with Chris have been rude as well I stated what are you guys going to do to accommodate me since y'all sold me the car like that he states well how were you doing it before ? Like uh Chris I wasn't that's why I got the car. They will take your money quick ! But when you need a prob fixed they are very rude that your upset and treat you like shit. Maria she did help me get an extension on a payment which is pro getting a car with them. And Carlos hooked me up with bomb insurance that's not a lot which is also a pro. Now if I would've got better service and my car worked fine or let's say My car didn't work fine but they fixed it without being rude and also set me up in something for the mean time or at least like gave me a discount orSOMETHING at least I would've been just fine. Like getting a new engine is fine and I'm very thankful I didn't have to pay for it even with my warranty being over (which is another pro) and all but them having to keep my car was a big set back on my bills how I make it to work and how I make my extra money to survive. I wouldn't have to go through any of this if they didn't sell me a car that had problems already. I would say everyone was awesome and honestly they were up until my car started having issues. And they prey on people that don't know a lot about cars. I was eager to get into one and they helped me out forsure to get into one. But if you do work with them make sure you check everything or have someone check your car out . Now I'm stuck with a car and I have to hope me getting this new engine helps it. And if it does hey I'll be really greatful but would I do this again with these people it's a BIG NO for me.

I took a test drive of a car here, the service was friendly, and laid back. I didn't feel pressured…read moreat all, and I had a nice experience.

From the owner: Here at Integrity motor co the showroom we take pride in providing the best customer satisfaction…read more We offer a great variety of pre-owned vehicles and we also work with more than 20 different finance companies and credit unions. If you are in the market looking to purchase a vehicle and would like the best rates and deals visit us today, we offer extended warranties

Don't buy car from here. They use poor parts on the salvaged cars. They swapped the battery and…read morealternator of the car i bought from here and who knows maybe even other parts of the car after they took possession of salvage car. The battery and alternator of the car went bad in under 2 months after buying car. Now when I contact them after I noticed the difference in parts, they dismiss my concern and they don't even remember the date i bought car from them. Dismiss everything and won't take any responsibility. Body work is not the best as well. I've already spent $700 on battery and alternator and car still has $3k worth of work to be done.

From the owner: With over 20 years of experience, come check out our used inventory of 14 sedans, SUVs and trucks.read more

The experience here was amazing. Jim has known me for over a year and he helped me get into my…read morefirst car from a car lot.

Do not go here they will sell you a car that they know has plenty of issues saying they drove them…read morethemselves for multiple days. I bought a car from them had multiple issues after getting it home. They say they will fix the problems and set up an appointment for you, but it never comes through. Multiple little things, and there are bigger problems with the car, including the front subframe being mangled and needing to be replaced. and that's not all of the problems multiple other problems while driving the car really disappointing considering you spent $8000 on a car with them

Honest Not your typical car sales man.Easy to deal with Professional people person. Stand behind…read morethe product they sell.love my Truck that I purchased.

Filled out credit app, provided bank info, job, drove the vehicle. On my way to pick it up when…read moresales person said another person bought the car just then. Do not use this dealer. They are not honest.

1 STAR -- VERY DISAPPOINTING EXPERIENCE WITH FAMILY AUTO GROUPS LLC…read more I purchased a 2014 Ram 1500 from Family Auto Groups LLC in Phoenix on August 19, 2026, and my experience has been extremely disappointing. I have had the truck for less than a month, and it has already required multiple trips back for repairs. The first major issues included a check-engine light, thermostat problems, and a serious fuel leak where fuel was pouring from the rear of the truck. The vehicle was taken back to the dealership/shop for repairs. Unfortunately, the problems have continued. The truck is now back for repairs again, the check-engine light has returned with EVAP-related issues, and the rear cab window will not close. I had to drive for approximately five days in the Arizona heat with the window open. This truck is my only transportation, so repeatedly having it in the shop has caused significant problems getting to and from work and has created a major hardship. I understand that used vehicles can have issues, but having serious problems arise so shortly after purchasing the vehicle and having to repeatedly return it for repairs is unacceptable from my perspective. I am posting this review so other potential buyers know about my experience. Please have any vehicle independently inspected before buying from this dealership. Make sure you understand exactly what warranty, repair, and return terms apply to your purchase before signing anything. I hope Family Auto Groups LLC will ultimately take responsibility for addressing these problems and work toward a fair resolution. Until then, based on my experience, I cannot recommend this dealership.

this place is a joke! My truck is still with them almost a week now! Went to drive off the lot…read moreFriday and the whole wheel popped off!