Beware of this company March 2025 I bought a 2006 Ford f150 by October 2025 I voluntarily gave it…read moreback it needed a lot of stuff such as a catalytic converter the manifold the roof had a hole in it that could have been fixed and should have been fixed there was no Jack in it when I bought it the video that they sent you about safety and everything's been checked is not true the windshield made noises they did come and replace the windshield I purposely stopped making payments and then I voluntarily gave it back the guy that came and got it said it was the easiest pickup he's ever made and that I was so polite calling him and changing dates letting him know where the vehicle was etc I was so excited to get rid of it they are a nasty company I'm glad they had to eat my balance I do have an open complaint with the attorney general's office as well I was forced to give it a star rating they shouldn't have any ratings but I had to give it a one in order to post this

I am updating my review because this company has me paying $60 every two weeks for what they call…read moreinsurance. However, the use the term insurance when it is not actual insurance. The cover only collusion and ADOPT will come after you to have insurance either way. Go through your own company. I'm not out $240 because I thought I was covered and they refuse to give me a refund when they are the ones that misinformed me and my husband. I won't be giving them my business ever again. If I wasn't in a contact I would have returned the vehicle.

Eli at Certified Import is the kind of guy you want to buy a car from. He completely understands…read moreyour needs and gets to know you as a person, and doesn't try to upsell or do a hard sell to convince you to make an immediate decision. He is the antithesis of the stereotypical "used car salesman"...no bullshit and actually cares about his customers. If you are looking for a car in Phoenix, this should 100% be your first stop.

Easiest car we've ever bought! Everything went smooth and stress-free, And we got a great price!…read more Jess & Eli were awesome to work with. Would definitely buy from them again.

Working with Antonio was a pleasure great friendly reliable salesman! Vinny was great as well with…read morefinance options and finding the right deal!

DO NOT I REPEAT DO NOT get a car here. Now I can say they will get you in a car that will drive for…read morea couple of days then it starts having problems. It took me forever to get an appointment then when I did and got my car back it worked fine for a couple days again I had to take the car back and now it needs a new engine. In the process THEY DO NOT CARE IF YOUR STRUGGLING CANT FEED YOUR KIDS CANT MAKE IT TO WORK. LOUIS IS VERY RUDE and also minor experiences I've had with Chris have been rude as well I stated what are you guys going to do to accommodate me since y'all sold me the car like that he states well how were you doing it before ? Like uh Chris I wasn't that's why I got the car. They will take your money quick ! But when you need a prob fixed they are very rude that your upset and treat you like shit. Maria she did help me get an extension on a payment which is pro getting a car with them. And Carlos hooked me up with bomb insurance that's not a lot which is also a pro. Now if I would've got better service and my car worked fine or let's say My car didn't work fine but they fixed it without being rude and also set me up in something for the mean time or at least like gave me a discount orSOMETHING at least I would've been just fine. Like getting a new engine is fine and I'm very thankful I didn't have to pay for it even with my warranty being over (which is another pro) and all but them having to keep my car was a big set back on my bills how I make it to work and how I make my extra money to survive. I wouldn't have to go through any of this if they didn't sell me a car that had problems already. I would say everyone was awesome and honestly they were up until my car started having issues. And they prey on people that don't know a lot about cars. I was eager to get into one and they helped me out forsure to get into one. But if you do work with them make sure you check everything or have someone check your car out . Now I'm stuck with a car and I have to hope me getting this new engine helps it. And if it does hey I'll be really greatful but would I do this again with these people it's a BIG NO for me.

Don't buy car from here. They use poor parts on the salvaged cars. They swapped the battery and…read morealternator of the car i bought from here and who knows maybe even other parts of the car after they took possession of salvage car. The battery and alternator of the car went bad in under 2 months after buying car. Now when I contact them after I noticed the difference in parts, they dismiss my concern and they don't even remember the date i bought car from them. Dismiss everything and won't take any responsibility. Body work is not the best as well. I've already spent $700 on battery and alternator and car still has $3k worth of work to be done.

From the owner: With over 20 years of experience, come check out our used inventory of 14 sedans, SUVs and trucks.read more

Do not go here they will sell you a car that they know has plenty of issues saying they drove them…read morethemselves for multiple days. I bought a car from them had multiple issues after getting it home. They say they will fix the problems and set up an appointment for you, but it never comes through. Multiple little things, and there are bigger problems with the car, including the front subframe being mangled and needing to be replaced. and that's not all of the problems multiple other problems while driving the car really disappointing considering you spent $8000 on a car with them

The day I got the car home, I went to start it to run errands and my battery was dead. No jump…read morewould start it. I called Rodrigo at az best auto right away(same day I brought the car home!!) explaining what happened and he ensured me he would take care of it, given I had just drove off their lot with this car several hours earlier. I assumed he would be bringing me a new battery but he literally never once called back. As I needed a car, hence the reason I bought it, I had no choice but to go to autozone and get a new battery for $200. I continued to reach out over the course of that week and was told every time that Rodrigo was on the phone or with a customer and he would call me back. I got nothing from him. Since I couldn't get any response, I texted him telling him that I had to purchase a new battery because the one they gave me with the car was bulging and not charging or jumping. Hoping for a refund or something, right?! All he had to say was "I'm glad you got it figured out. How was your Valentine's Day?" Completely inappropriate and irrelevant. I never responded. I then had an estimate done on the repairs for the vehicle which I knew there would be repairs, however, the estimate of nearly $6,000 was alarming ....as that is most of the cost of the vehicle! That I'm still making payments on, mind you. Long story short, I wouldn't trust this place, but if you must get a vehicle like I did, and have bad credit (because they swear they'll work with you, but don't let them run you because of that, like I did!) you definitely need to take someone with you who is knowledgeable about cars and will be straight up with you about whether or not to proceed with a purchase, what to demand they fix before you buy the car, etc. DO NOT GO ALONE IF YOURE NOT KNOWLEDGEABLE ABOUT THESE THINGS!! And you CAN tell them that you want to drive the car to your trusted repair shop for an evaluation and estimate on repairs right then and there during the test drive! I didn't know this and it would have saved me so much headache and money! My best advice I could give is to never go here, or any used car dealership, by yourself as a vulnerable woman. Always take someone who is going to be straight up with you about what is/could be wrong with the car you're checking out. And always barter price! This place got me for over $8000 for a 2007 Honda Civic with 147,000 miles, bad struts and busted up bottom from dragging on the ground, hitting speed bumps/potholes due to being lowered way beneath stock height. They were completely unwilling to work out a fix for any of these things!! But they sure did get my down payment. Smh

Bought a car here off the positive reviews. I'm very happy with my purchase and use it as a…read morecommuter. I have had no problems and had all my questions answered by the wonderful staff. They even stayed open a little longer to wait for me to get off work. Super accommodating.

HORRIBLE SERVICE. I would NEVER EVER recommend anyone to this auto dealership. I was working a deal…read morewith Efrain over the phone due to being over 3hrs away and to hold the vehicle he recommended me to send earnest money to hold it. I sent $500. Called them when I was an hour away to let my hem know, they didn't have the vehicle ready took 20mins to bring the vehicle and once he brought it out it didn't match the pictures. We didn't end up making the deal and he refused to give back the $500 saying it was non refundable. NEVER letting me know prior to sending the money. Efrain was extremely unprofessional and rude with condescending remarks of "this is the real world". As a female business owner I would never speak to someone like this grown man spoke to me. Again I would NEVER buy a vehicle from these people and NEVER send a deposit. SCAMERS!

this place is a joke! My truck is still with them almost a week now! Went to drive off the lot…read moreFriday and the whole wheel popped off!

I would never recommend to get a car from here they run you in circles and say they fixed your car…read morejust for it to have the same issue the fact that my radiator zip tied inside of the vehicle instead of being properly secured is ridiculous they just try to save there asses they are literally just trying to milk people for there money all the owner cares about is their money and not the safety of their clients

I just purchased a nice used car, and this is NOT your typical used car lot…read more It's a family business the owner does repairs and the wife handles the sales. Although they did not have too they changed the oil and spark plugs because plugs are due at 100k miles and he said they probably are original. Going to go back and recommend to anyone asking about a used car dealer!