Cancel

    Open app

    Search

    Trunk Club

    3.4 (236 reviews)
    Closed 10:00 am - 8:00 pm

    Trunk Club Photos

    You might also consider

    Recommended Reviews - Trunk Club

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Eric P.

    I've had nothing but an amazing experience with Trunk Club, good tailoring, custom gear, and fashion advice. For anyone that has trouble finding great fitting clothing, there is Trunk Club. My stylist Annalise is fantastic. Knows exactly what I need (and don't need) without me even saying it. These personal shoppers are masters of their craft! Just be prepared, things are a bit pricey.

    After 6 hours of wear - shoes from trunk club - heels
    Dee S.

    My husband and I ordered a trunk in July. Due to the holiday & a death in the family, we were unable to pick it up until July 27 - which was weeks after it arrived at the resort we were staying at. However, our stylist, Rebekah, was calling the resort daily (according the the receiving manager at least once if not multiple times per day) - so she knew we didn't actually pick up the trunk until that day. According to trunk club's website, we have 10 days to look over the trunk and decide what we would like to keep and what we would like to send back. HOWEVER, we were getting calls every single day (before we could even pick the trunk up!) about scheduling a pickup - which we finally got fed up with &, since trunk club is a division of Nordstrom's felt comfortable saying we would just keep the trunks - without even seeing the items in person. My husband and I are EXTREMELY unhappy with trunk club at this point. At first, we were telling all of our friends about how great the concept was - and promised to let them know about our trunks so they could join as well. But, due to really bad customer service (it is beyond really bad!!!) & the issues outlined here, Neither of us are at all comfortable telling anyone about the service - unless it is warning them to stay away. The clothes are NOT great quality or fit - not even CLOSE to what you would expect from this price point (we have awesome clothes at this price point & even slightly below that fit amazingly without alterations & that are definitely higher quality!!!!) All but three items in my trunk have had to be sent for alterations (which I never have to do). We had specifically requested certain fits/styles that were completely ignored. The constant calls & general snooty attitude, along with the "stretching of the truth" by both Lucas & Rebekah have soured this experience for us. Additionally, despite their website saying we have 10 days to decide once we receive the clothes (which in this case was considerably after ups delivered - but again, our stylist was calling the resort daily to check on the trunks and knew we didn't pick them up until July 27) and yet we were being told we has to decide before we ever saw them! How could we possibly recommend this to friends when we have been treated so poorly, our tastes ignored, and so obviously not even giving us the time their website says clients have once the receive their trunk??? We've reached out (4 emails & 2 calls & counting) to trunk club customer service and John Tucker (who is supposed to be the VP of customer relations) with absolutely no response. If I could give it zero stars, I would. Stay away from Trunk Club!

    Trunk club taught me how to dress well.
    Joel B.

    Just have to start this review and say that I have had nothing but an amazing experience with Trunk Club. This service is for someone who wants to look good but doesn't necessarily enjoy shopping on their own or like me gets extremely frustrated by the nuances of shopping for clothes (size out of stock, not fitting appropriately, wrong color, etc...). My stylist is Molly Rose and she is AMAZING. I love trunk club because they do excellent custom clothing work and that's mainly what I've purchased from them. If you are serious about changing your style and want to have a perfect fit, definitely check out the custom cloths option (shirts, pants, jackets, suits, etc). My stylist took my measurements, helped me pick out different patterns, and even dared me to try something out of my comfort zone. I was VERY HESITANT to try what she had suggested, but I did and now I get compliments on my outfits all the time. Every time my orders came in and I tried everything on, it was perfect. Some things had to be tailored more specifically, but that is to be expected. The Trunk Club service IS NOT for someone who is stingy or looking for a sale. If this is what you are looking for, then stop here or you won't be happy. This service IS for someone who is willing to pay a premium to make sure they look their best and just want someone else to do the behind the scenes work for them. If you loathe the idea of dealing with crowds of people, standing in lines or even simply hopping around to many different stores looking for a particular style, size, or color just to have your time wasted because it didn't fit right or were out of stock etc...then this service is for you. I see some less than 5 star reviews complaining about prices or their stylist... Request a different one then? Don't be a push over! Get someone you like and have confidence in and you'll be happy. Go meet them in person, if you don't mesh or have a good vibe ask for a different one, it's the nature of their business. Not everyone has the same taste.

    The bar and work area- sorry it's B&W!
    Jeremy N.

    I'll preface this by saying that I like shopping for clothes and have a pretty good sense of style. I almost gave up on Trunk Club. A couple years ago I was approached via cold lead by one of Trunk Club's former stylists. I had heard of the place and wanted to give it a try. When I got there, she jumped right in looking for my size in everything. She was extremely pushy and didn't listen to anything I said about my personal style and what I didn't like. She kept trying to push these ugly $200 pea green loafers on me, and after an hour of trying on $500 shirts that didn't suit my needs, I was ready to go. People who sell timeshares aren't that pushy. A year later, I'd built up a stock of gift cards to Trunk Club via some silent auctions and was introduced to Tom, my current Trunk Club stylist, by a mutual friend. Tom set up a time for us to meet, and before he had me try on a single item of clothing, he offered me a drink (open bar- woohoo!)and we talked for at least half an hour about what I did, what my personal style was, and my life in general. Tom was very attentive and used all that info to search for what would work best for me and my budget. He was honest about what he felt worked and what didn't, and didn't try and push expensive items on to me to push up the sale. He was extremely knowledgeable about the clothing brands he was showing me and the process felt very transparent. It was a night and day experience compared to my first stylist- the customer service Tom provided was absolutely stellar. That being said, you need to go into Trunk Club understanding that the clothing is higher end, and there are no sales- sticker price is what you pay. I will say, however, that you pay for quality and that there's a notable difference in how my Trunk Club pants and my off-the-rack pants fit. All in all, I love this place. My budget only allows me to shop there once a season, but I look forward to it every time.

    First trunk consisted of 17 items. It made for a nice variety.

    See all

    7 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Andrea R.
    3731
    3414
    1863

    14 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Business owner information

    Photo of Taylor L.

    Taylor L.

    Helpful 12
    Thanks 0
    Love this 11
    Oh no 0
    Photo of Eric P.
    195
    47
    166

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 9
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of John T.
    4744
    2575
    3251

    14 years ago

    Helpful 18
    Thanks 0
    Love this 22
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 8
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andre W.
    565
    2119
    1418

    12 years ago

    Helpful 7
    Thanks 0
    Love this 7
    Oh no 0
    Photo of Jeremy N.
    474
    39
    18

    11 years ago

    Business owner information

    Photo of Taylor L.

    Taylor L.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    15 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Beth H.
    544
    1538
    3157

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 10
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 7
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 18
    Thanks 0
    Love this 15
    Oh no 0

    12 years ago

    Helpful 17
    Thanks 0
    Love this 6
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 13
    Thanks 0
    Love this 4
    Oh no 1

    12 years ago

    Helpful 7
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Fred H.
    18
    12
    0

    13 years ago

    Business owner information

    Photo of Taylor L.

    Taylor L.

    Helpful 8
    Thanks 0
    Love this 5
    Oh no 0

    13 years ago

    Business owner information

    Photo of Taylor L.

    Taylor L.

    Helpful 15
    Thanks 0
    Love this 3
    Oh no 0

    10 years ago

    Helpful 14
    Thanks 0
    Love this 1
    Oh no 0
    Photo of John T.
    0
    46
    14

    13 years ago

    Helpful 10
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Frank R.
    63
    47
    33

    13 years ago

    Business owner information

    Photo of Taylor L.

    Taylor L.

    Helpful 5
    Thanks 0
    Love this 9
    Oh no 0

    12 years ago

    Business owner information

    Photo of Taylor L.

    Taylor L.

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 10
    Thanks 0
    Love this 2
    Oh no 0

    15 years ago

    Helpful 10
    Thanks 0
    Love this 9
    Oh no 0

    11 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Business owner information

    Photo of Taylor L.

    Taylor L.

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 6

    Ask the Community - Trunk Club

    Review Highlights - Trunk Club

    After a quick call to Joscelyne, she had 10 shirts and two blazers pulled for me within minutes.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Men's Clothing 4,498 times last month within 15 miles of this business.

    Verify this business

    Nakamol Chicago - Earrings in store

    Nakamol Chicago

    3.9(43 reviews)
    0.7 miThe Loop
    $$

    This is a super cute accessories boutique. It's small but has lots of bling, and it took a while to…read moreperuse all of the offerings. It's in a great location. I really appreciated the pearl section. Staff was friendly. Prices were reasonable. If looking for pretty jewelry, I definitely recommend Nakamol.

    I passed by this store a couple of times & there seemed to be lots of potential, but I didn't have…read moretime to properly take a look. One day I finally had time and went out of my way just to come back to peruse this store. Upon entering, no one greeted me, which is not a great start. A simple greeting can go a long way to acknowledge your customers and to make them feel welcomed. I slowly scanned each section, and I noticed at one point one of the employees came to the section I was ogling, but still did not acknowledge my presence. At that time a couple of ladies entered the store and were immediately greeted with "welcome in! Let us know if we can help you with anything!" I made my way around the store finally browsing the area near the register. The 2 sales people at the register never said a word to me. Other customers were coming in, some getting greeted, depending on their nationality is what it seemed like. In the end I spent about 20 minutes in the store and might as well have been invisible. Hopefully they learn to be better and greet customers of all colors. Three salespeople and not even one "hi" is not acceptable. In hindsight it seems that the employee that came up to the section I was at was probably to making sure I wasn't stealing?

    Photos
    Nakamol Chicago
    Nakamol Chicago
    Nakamol Chicago - Another selection of earrings

    See all

    Another selection of earrings

    Oriental Boutique

    Oriental Boutique

    3.1(14 reviews)
    2.8 miChinatown
    $$

    I recently visited this store with my friends, and we were treated absolutely unfairly. After…read morebrowsing and peacefully walking out (without buying anything), one of the workers came running after us and accused us of stealing. We were shocked, confused, and honestly embarrassed, in public for something we didn't do. They didn't ask politely or explain anything. They just assumed. No proof. No apology. nothing We cooperated and showed them we had nothing, and instead of admitting their mistake, they gave us attitude and let us go like we were guilty. This kind of treatment is completely unacceptable, especially when you treat young customers like criminals just because we're teens or don't "look" like your usual shoppers. We came to shop, not to be profiled or harassed. I will not be returning, and I wouldn't recommend this store to anyone who values basic respect.

    She is on the phone. "Hi, may I take a quick picture?"…read moreI asked politely. The lady responded, "no photo, goodbye." While this short poem pretty much sums up my 30-second visit at Oriental Boutique, it is also an acrostic that describes the lady's attitude and the service. I was looking for a traditional Chinese dress (i.e. Qi Pao) for my girlfriend, whom I am going to marry. However, most of the designs cater to kids or tourists (that might explain why most positive reviews were written by non-Asian customers... just saying!) and very few of them are for adults. As someone who grew up in an ethnically Chinese background, I had seen and worn more culturally authentic and better designed traditional gowns and dresses. Many designs displayed in the store seem "oriental" in a western sense or as in what westerners think "oriental" should look like, but this is just my subjective observation and honest opinion. The lady was on the phone all the time, and when I asked her question, she literally answered, "no photo, goodbye." Okay. BYE. NEVER AGAIN! Wish I could have given a zero or a negative number.

    Photos
    Oriental Boutique

    See all

    Trunk Club - menscloth - Updated May 2026

    Loading...
    Loading...
    Loading...