Communication! My niece has been there for 6 days as of July 10, 2025. Her mother has been…read morecalling and messaging and no one has reached out to return her calls. Also, why are they sitting and sleeping in one big communal room , in recliners not even allowed to sleep in a bed.with the lights on all night? To wear them down? And we thought after the 72 hour hold she would be transferred to a hospital. Now the intake center said they were waiting for a bed. This all makes no sense to me. Kathleen C.

I haven't ever been subjected to this level of psychological torture. Came in with no psychiatric…read moredisorders and left a changed person. I wouldn't wish this level of treatment on my worst enemy. Uncomfortable recliners to sit in one giant room with 59 other identical recliners; the AC cranked as low as it can go with threads they give you that they call a blanket. And don't get me started with "the providers" or better said the actual joke of what doctors actually are. A five minute meeting with one once every 20-30 hours and somehow they have a complete diagnosis of you within 5 minutes. Asked to call family to verify credibility of what I said. My mom confirmed with me that she was coerced through the phone and the doctor acted as if they were on my side. My mother stated that I hadn't had any behavioral issues since 2012 and 2016, 14 and 10 years respectively. Well since she told them that they used it against me and insisted that I have these recurring episodes and that they were going to continue my petition and will not be releasing me until after at least a 72 hour hold--which the 72 hour hold immediately pauses on non-business days. I've been to prison and I would rather stay 6 months in prison that to have to be subjected to the psychological torture of the brightest lights and loudest room possible. They brought out three inedible meals a day that truly rocked my nose to the point that every time meals were handed out, that I immediately threw up. This place is a horrible company that should absolutely be investigated, exposed, and condemned--then used as the prime example of every single part of the way to make a patients life a living hell. If you weren't suicidal before coming here, I 100% assure that you will be when you leave. Please for the love of god, I hope that this review reaches somebody who was about to send a loved one here and realize that it will without a doubt have everlasting negative effects and will certainly make anyone not remotely comfortable reaching out in a mental health crisis. I hope this place crashes and burns some day.

After being sent a cease-and-desist letter by an attorney, I've chosen to modify my review, but…read morestill, under any circumstances, I would not return or advise anyone to partake in services provided by Family Strategies. I attended the SABR program beginning in December 2022. The group was really great when run by Debbie McRae until May 2023. After that, I felt a very weird and uncomfortable shift, and the therapist that led the program left seemingly out of nowhere. In March 2023, Floyd Godfrey, the owner and executive director of Family Strategies was accused of sexual harassment by employees, and his license was voluntarily revoked as you can read for yourself here: azbbhe.us/node/1003. I encourage potential patients to do their own research into Floyd Godfrey and come to their own conclusions. Family Strategies has not provided honesty and transparency to clients to allow them to make the best and right decision for their care with all of the facts provided to them. It could have been handled so much better and the practice could have built trust with clients by being honest and transparent. Unfortunately, that's not what happened. The truth always comes out, and unfortunately, there's often more to a story so more may come to light in time. Even though Floyd Godfrey is no longer allowed to see patients, as the owner, he's still profiting off of clients so there's absolutely no way that I feel safe continuing services at this practice.  I will tell everyone I know to stay away from Family Strategies.

Great practice with many providers! Treating kids and adults, a practice that is organized and…read morefollows scientific counseling methods, exactly what we needed!

The level of care is elite! they care deeply for their clients and provide several services all in…read moreone building. From counseling, psychiatric, neurofeedback, naturopathic therapy, wellness therapies (like red light, hyperbaric chamber, cold, and hot plunge, and red light sauna) to several forms of testing to get a diagnosis. Although it's a bit on the pricier side, the benefits of having a place that keeps all aspect/services for mental health is worth it!

So anyone who comes here has to pay $100 out of pocket for your first visit. It's not billable and…read moreseems like they don't want to take care of you and money hungry. Disappointing is best way to say it.

Sadly never got a call back. I called a couple different therapist and she is the only one I never…read morereceived a call back from. Guess she doesn't want to see any new clients ‍‍

I started seeing Sefa during a period in my life of significant change. I had recently gone through…read moresome pretty serious medical treatment, and it was the height of covid. I had to take a step back from work, and I was stuck emotionally, physically and professionally. Actually both of my parents had received coaching from Josefa years before me, and it helped them immensely. When I began my journey with her I wasn't sure what to expect, but it has had a significant impact on my healing journey. About a year after I began coaching sessions, my wife started going also. Our entire family is better for it.

Wonderful experience here!! It takes a village to raise a child, as they say, and having a…read moreprofessional in the village is awesome. We all connected well and everyone is super friendly! We're really glad we got to connect! If you are hesitant to include a therapist in your circle of people assisting you to raise your child, take a breath and get past it. You'll understand the value after the first visit!

I haven't been to Raise but Jess has treated someone I love. I have encountered many therapist and…read morethere are many out there who are clinically sufficient. What Jess brings to the table is something more, which was a genuine concern for my child. On one of our conversatios she said " I went on this run and I was thinking about"... she was thinking about my kid and how to help. She made me feel like we ( we because as parents, things that affect our kids affect us) were "seen." I think more often than not people get complacent in their careers, including the medical or mental health field, which I would chalk up to human nature. However, she never made me feel like my kid was number or just another patient. She was someone going through something and Jess was going to figure it out. We had to stop seeing Jess due to some circumstances out of my control. Which only lead us to a merry go round of therapists and it wasn't until then, that I was able to fully appreciate her, not only for her emotional investment in my child but also for her instincts, which were proven to be spot on. While on that mental health merry go round, I learned that not every therapist has the capability to convey a genuine sense of commitment and concern for their client/patient , however Jess did. Taking on someone else's emotional pain, trauma, anxieties and fears has to be one of the hardest jobs I could imagine, especially when it comes to children...so I can understand having and internal shut off valve and not fault anyone needing to enact that protective mechanism. But as a parent who's child hurts....I sure as shit want someone who sees my kid, as I see them. Once again I saw Jess early in her career. Not only do I magine that she has gotten better with time but I imagine now that she has her own practice, she chooses people who values their clients as much as she does. ...I did recently refer someone here and they had positive reviews about Jess, Teena and the facility.

I have a hidden addiction issue. I'm not afraid to say it, after all it's VERY COMMON. If you are…read morefacing addiction or mental health issues of any kind This is the place to go. The facility is so beautiful and very spa-like. The staff is professional and knowledgeable. They have an incredible program that uses evidence based interventions that ACTUALLY WORK. I feel like mental health is so taboo.... But why? Why can't everyone go and get help when they need it? Well here, you can. Highly recommended! The owners of this facility will forever be my family! :) TEN STARS!!!!

HIPPA VIOLATIONS, MEDICAL NEGLIGENCE, AND LGBTQ DISCRIMINATION…read moreSequoia Behavioral Health Although this is was all voluntary for me to check in, once I arrived all my freedom and free will was taken. My personal belongings including my electronics and wallet were immediately taken and I was unable to leave the property. Staff members personal cell phones are used to discuss personal, psychiatric, and medical information. Information that is protected under law is no longer safe as that information could be seen and sent to anyone. Appointments with medical and psychiatric doctors are held online and are overheard by other clients and staff. Conversation between staff regarding protected medical information is also often over heard by clients. There is absolutely no privacy. Videos and photos of myself and other clients were shared on staff personal cell phones without my knowledge or consent. There is absolutely no privacy when you are able to contact loved ones, medical providers, or legal representatives, as a member of staff listens to your conversations. Rules, policies, and procedures that were posted were changed when I pointed out several of the laws and policies that staff was not adhering to. The schedule that was posted was not followed, then changed when I asked about not being able to attend scheduled meetings, groups, and activities. There is no access to phone "privileges". There is a black out period when you initially check in, phone times then scheduled from 4pm to 730pm 3 times a week unless in groups or other "activities", and if there is a member of staff available to listen to the conversation. Often times "phone time" was denied. I had requested to call doctors office to cancel upcoming appointments and was denied for 3 days. Was denied access to check email and make calls in regards to FMLA and legal matters. I have also had extreme stomach issues since arriving at Sequoia and taking all prescribed medications. I had requested to contact a doctor several times a day for 4 days before access was given. Medication management is neglected. I was not given antibiotics and other medications as prescribed on multiple occasions. There is no holistic approach to treat clients as advertised. Was prescribed at 7 new medications during my stay there. Refusing medications was considered to be a "punishable offense". There is very limited "treatment" is actually offered. This included group therapy for several hours a day and one individual therapy session per week. I was able to attend one AA meeting in a 3 week period and one hike during that time considered to be recreational therapy. The treatment services are completely misrepresented on their website. My insurance was fraudulently billed for treatment I never received. A copy of medical records, all signed documents during my stay, and itemized billing information was requested. That request was denied and was never sent to me. I was was also called a "dick" by a behavioral health technician and disrespected on multiple occasions by several staff members. I over heard staff talking badly about myself and other clients on several occasions. Other clients can also attest to witnessing me being treated differently, singled out, and targeted due to lgbtq discrimination. There is also a "24 hour hold on all personal belongings". So although this was a place I went to on my own free will and checked in voluntarily, I was not given permission to call anyone for a ride home and was told if I wanted to leave, I could walk home without my wallet, cell phone, or any other personal property. I was told this at 1030pm, in 40 degree, rainy weather by the "director of operations".

This place is amazing if you are looking for someone who sits down and really cares about your…read moremental health and the journey for you to become better. Justin is an incredible and has great bed-side manner on what is the best plan of care that works for you. Especially when it comes to medication, it can be a very painful journey but having someone who won't just medication push and will look at different options with you plays a big part in your healing journey. 10/10 will recommend this company to anyone that wants to start on their own personal healing and growth!

My wife and I switched over to using Dr. McKinley several months ago, and all I have to say is wow…read more I'm honestly not used to this level of care, and I'm honestly in shock at how knowledgeable, responsible, and empathetic Justin is. I came from a doctor who was so bad, but I didn't realize how bad he really was. My old provider didn't listen to my needs, and I was suffering from terrible insomnia. Justin helped me get off some meds that were really bad and frankly not working. He has given me several suggestions for meds, and up until a few weeks ago, they were working. I've been dealing with some social issues, and I was worried that I would be in trouble, but he has given me some short-term meds to keep me on track with my sleep. He is really careful with what he prescribes, which is ethical, and has listened to my needs and helped me stay on track no matter what I am going through. Getting good mental healthcare is so hard to get; it's honestly so sad, and I know I don't even have it as bad as most people, but he has helped me every step of the way. He is one of the most empathetic doctors I have ever met, inside and outside of psychiatry, and I work with doctors every day, so I know them well. That being said, I was seeing the same mental healthcare doctor for so long that I didn't realize that I was being mistreated. I can't say enough good things about him. He isn't a pill pusher but also doesn't just sit by and let you suffer, which is so easy for doctors to do to you. If you are on the fence about giving them a shot, do yourself a favor and at least get a consult from him, and you will see what I am talking about. He never downplays what you are going through, is always on top of the best meds and treatment plans, is reliable, and is a down-to-earth partner in healthcare. So many doctors seem to lack passion or care, but I can see that he went into medicine to help people. What he has helped my wife through, as well, has been short of a miracle. Both of us feel blessed to have him as our doctor, and I can't imagine how bad off I would be if he weren't. Thanks for everything, and please do yourself a favor and give him a chance; you won't ever look elsewhere. 10/10 literally can't be any better.

I've been seeing Carol for 10 months now. I decided to seek counseling because my sister noticed…read morehow depleted my "light" was when she looked in my eyes. I was losing myself and my way, just barely able to try and meet everyone else's needs, completely unaware of my own. I didn't want to fade away, but I knew for my heart and mind to engage I would need a good therapist. I read Carol's profile, and immediately knew she was the one. Her approach took into consideration sensitive people. In life I have been misunderstood by many. I was so often referred to as "sensitive". I tried to push this aspect of my personality, the deep feeling and thinking, down until I could just communicate on the surface. Looking back over the last 10 months I realize that Carol has respectfully guided me to a place where I can honor who I am and find a way to live in harmony with others in my life. It's a tricky balance, and I'm still working on it, but I have made progress. She has managed to provide insights that I had not seen on my own, because she listens and I believe truly cares about those she sees. I will forever be grateful for Carol, as she had had a profoundly positive effect on my life.

From the owner: Individual and relationship counseling for over 23 years. Specialties include Emotionally Focused…read moreCouples Therapy (International Certification), anxiety, depression, addiction, self-esteem, marital and relationship counseling, blended families, teen issues 14 years of age and older, and highly sensitive people (see hsperson.com).