Counseling is very difficult to get right. Some counselors are too soft - others too hard/aloof…read more Some just want to chat with you while others want to do exercises. Troy Stone is one of the better counselors I've been to. He is honest, calls you on your BS, relatable, and has plenty of examples. He will chat about your day-to-day stuff but he always pulls it back to - what is your goal and what is the science behind it (love language, attachment theory, trauma, etc.). Other MFT counselors I've gone to barely touch on such subjects which greatly hinders long term fixes - to fix what is wrong today you must understand where you came from. If you simply talk about what pissed you off last week and never touch on why or what happened to you in the past that predisposed you to those emotions... then you're just spinning your wheels.

I love this counseling office. I see Stephanie Munro and I think she is amazing. She has helped me…read moreso much.

I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

Unfortunately I have had the experience like many others of just being a number to this company…read more Not only can you not ever speak to a human when you call their phone number. You have to leave a message and hope they will call you back. And then if it doesn't suit them they will tell you they never got your message. In addition, I would think after your third or fourth visit, your doctor would know your name and not have to ask you what your name is at the end of the visit so he can call in your prescription! Extremely unprofessional and unethical business

The universe must not want me to do this, I've reached out to several life coaches/hypno therapists…read moreand NOT 1, including this person has called me back after leaving voicemails. Not only that the number on this Yelp page is an old number, she has a new number now which is called and no ones returned my call. ‍

I wish there is a 10 stars button because Ling deserves the best of the best review…read more This year I have ran into some personal and family issues, so I decided to look for some professional help and that was how I found this company. After reading all the postive reviews and went on the website, I have decided to give them a call the next day. During the call, I was on my way driving to work but Ling was sure patience enough to listen to me and gave me some information regarding what she does, recommended hypnotherapy and schedule me to come in to see her. So far I have gone through 3 sessions with her and she made me realize, opened up my mind and educated me on thinking more positively. I have let go a lot of unpleasant feelings and slowly working my way up. She is not only a life couch but also a friend, because she truly cares and make me feel great about myself once again.

I've only been working with Samuel for a couple months, but I feel like he's already helped me see…read moresome new concepts that I haven't been able to grasped throughout the past 17+ years I've been in therapy. I've seen several different counselors over the years and none of them have been able to help me have as many pivotal breakthroughs! I feel like Samuel genuinely cares, he takes notes, he also encourages ME TO TAKE NOTES, and he is able to reference stories I've mentioned to him in prior sessions accurately (this is huge). A couple of things that he's pointed out to me have really resonated and helped me with my anxiety recently: 1. "Dwelling on the 'don't knows' triggers anxiety" -what the heck does that mean? The "don't knows" are thoughts that pop into my head like what is next week going to look like, what does xyz think of me, or why doesn't my dog listen to me, etc. All the things I can't possibly know cuz I'm not a fortune-teller, someone else, or my dog! (I hope you get the point) I can ask xyz and/or I can take action to get help with my dog, but dwelling on the "don't knows" right now or during the weekend are only going to trigger anxiety. And once my anxiety starts spinning, then depression will be coming along soon too to join the party, if I don't get a hold of my thoughts. So remembering this little mantra has helped tremendously lately and I'm staying more calm. 2. Our imagination makes up terrible outcomes and stories all the time (due to different reasons and may vary from person to person), but why not try to use our imagination to make up good things instead. I mean either way we're just making it up in our head anyways, why not err on the positive side of things instead of always on the negative, doom-gloom side? I could go on and on, just ask Samuel, I never seem to run out of things to talk about lol. But I don't want to give away all my enlightenments in just one review. I am grateful for my new counselor and love recommending his services to other people looking to put in "the work". Good luck!

Working with Samuel has been wonderful. He's listened to my concerns, providing tools to help me…read morenavigate challenges I have experienced recently. I worked with several therapists over the years, but Samuel offers a level of care that has helped me on my journey of feeling better. I highly recommend him!

I would highly recommend. I felt like we meshed right away and she was very insightful.read more

From the owner: LDS faith transition and religious trauma counseling at Family Matters Counseling. Leaving or…read morequestioning the LDS faith can feel isolating, confusing, and deeply painful--especially when your beliefs, identity, or relationships begin to shift. At Family Matters Counseling, I offer a safe, nonjudgmental space for individuals and couples navigating Mormon faith deconstruction and religious trauma. I help mixed-faith marriages grow closer and more connected as they grapple with differing beliefs. I understand the grief, fear, anger, and loss that can come when life no longer looks the way you were taught it should. You don't have to choose between honesty and belonging. Together, we'll gently process your experience and help you reconnect with yourself. Building boundaries, strong connective relationships amidst difference, and self-authorship are areas this type of trauma touches and where I am specifically trained. I am located in Gilbert, but serve all of Arizona by telehealth-Emily Sanchez, Therapist.

Total Life Counseling has been a part of my life for 3 years, experiencing a death of a partner on…read moretop of a consistent pattern of anxiety for 20+ years I was a mess and then some. I had always put off therapy because I didn't think I needed help...Well I was wrong. I needed help understanding and they gave me all the tools I needed. I don't want to say I am a whole new person, I am me but I have a better understanding of myself, my needs, the people around me, I communicate better and have found a new outlook on life. I feel hopeful. A special shoutout to my therapist Josh, and Tami at the front desk who is always so kind and helpful. It really is a welcoming and safe environment and I am truly grateful that I found them. I am writing this review in hopes that the person that needs them can find them too.

Experience with Craig Dalton, Owner of Total Life Counseling…read more As someone who helps families connect with trusted counseling resources, I try to learn about providers before offering referrals. When I discovered that Craig Dalton owns Total Life Counseling, I recalled a previous interaction that raised concerns about professionalism and boundaries. At a church event where my husband and I were hosting a disability resources booth, Craig--whom I had never met--approached me with his family and handed me his business card. He made a comment that seemed based on secondhand information, unexpected and unclear. When I later followed up to better understand the exchange, his explanation was vague and did not clarify the situation. While brief, the interaction raised concerns about discretion and professionalism. Approaching someone in a public setting based on third party information can feel intrusive and does not align with the level of confidentiality expected in the counseling field.

I waited in order to reflect on the counselor, the attorney, court, and final settlement. I waited…read more6 to 12 months before this review regarding Sharon Morley My wife and I went to Sharon Morley. I wanted to save our marriage. I shared my problems with both Sharon and my ex-wife. Note: Regarding my ex-wife, her background and training provided her with the ability and skills to be very persuasive, having groups and individual adopting and believing her point of view. My problem: Wife was seeing her former lover who she was romantically involved with before our marriage. The married man even met and spent time with her family before our marriage. She continued the relationship with him during our marriage by texting messages to each other, meeting him, and lied to me about 2 different girls' 3-day 2-night trips. However, the trips were probably to his cabin for 3 days and 2-nights. She denied and lied to me about their continued contacts. All this took place during our marriage without my knowledge. I trusted my wife. I was the last to know. When the lies came up during counseling, my ex-wife told Sharon the issue was that I violated her privacy. My final meeting with Sharon, she discussed how and why my wife needed another outside relationship. How I did not understand my ex-wife. How the problem was me. Please be careful before employing Sharon Morley.

Sharon Morley is a highly sought after Licensed Marriage and Family Therapist. She works with…read morecouples and individuals and is highly trained as a couples therapist. She is my top pick when referring to other professionals. She is one of the best!

Wonderful experience here!! It takes a village to raise a child, as they say, and having a…read moreprofessional in the village is awesome. We all connected well and everyone is super friendly! We're really glad we got to connect! If you are hesitant to include a therapist in your circle of people assisting you to raise your child, take a breath and get past it. You'll understand the value after the first visit!

I haven't been to Raise but Jess has treated someone I love. I have encountered many therapist and…read morethere are many out there who are clinically sufficient. What Jess brings to the table is something more, which was a genuine concern for my child. On one of our conversatios she said " I went on this run and I was thinking about"... she was thinking about my kid and how to help. She made me feel like we ( we because as parents, things that affect our kids affect us) were "seen." I think more often than not people get complacent in their careers, including the medical or mental health field, which I would chalk up to human nature. However, she never made me feel like my kid was number or just another patient. She was someone going through something and Jess was going to figure it out. We had to stop seeing Jess due to some circumstances out of my control. Which only lead us to a merry go round of therapists and it wasn't until then, that I was able to fully appreciate her, not only for her emotional investment in my child but also for her instincts, which were proven to be spot on. While on that mental health merry go round, I learned that not every therapist has the capability to convey a genuine sense of commitment and concern for their client/patient , however Jess did. Taking on someone else's emotional pain, trauma, anxieties and fears has to be one of the hardest jobs I could imagine, especially when it comes to children...so I can understand having and internal shut off valve and not fault anyone needing to enact that protective mechanism. But as a parent who's child hurts....I sure as shit want someone who sees my kid, as I see them. Once again I saw Jess early in her career. Not only do I magine that she has gotten better with time but I imagine now that she has her own practice, she chooses people who values their clients as much as she does. ...I did recently refer someone here and they had positive reviews about Jess, Teena and the facility.

Front staff is amazing. Kind, caring and helpful. Scheduling was easy. They are very knowledgeable…read moreand make sure you understand the process of starting therapy.

I will say the therapist that I was seeing was an absolute gem. The best i've ever had. The staff…read morehowever could use some work. Nicole is the one you meet when you pay at the end. She mixed up the co-pay amount for me and months later came back to tell me I owed money once I no longer had insurance. Carmen would call and leave voicemails threatening that if i didn't pay collections would take over. We played back and from phone tag before I didn't hear back from them. Fast forward 8 MONTHS. I hear back from them about the remaining balance. It sounds to me that they are not on top of the co-pay or remaining balance due. It shouldn't take months. I would be sure to be very clear when it comes to the payment due so that you do not get screwed over as I did. I hope they have gotten better since my situation.

I am following Troy over from Thrive Counseling and I do so without hesitation…read more Troy has been good to me. Honest about how he relates and gives examples of how he too is human and imperfect, yes, even in his marriage and parenting. However he follows that up with what he did to overcome that issue to better himself, his marriage, and his family and how I may be able to do the same. This is in conjunction with the fundamental basis of learning things such as love languages, attachment styles, and trauma responses. He asks difficult questions, repeatedly sometimes, to get you to think. Think not only while in session but also when you go home. Last but not least Troy comes off as a friend. Someone who genuinely cares about his clients. He would much rather see you succeed, improve and graduate (no longer come to sessions) than to have you in there indefinitely.

From the owner: At Ibis Counseling, we understand what it is like to feel lost, confused, hurt, and alone, and…read morerecognize that having someone to talk with can help you find the inner peace that you may be searching for. Our vision is to help you find greater clarity, connection, and fulfillment by supporting you through life’s challenges and empowering you to build stronger, more meaningful relationships with yourself and others.