Counseling is very difficult to get right. Some counselors are too soft - others too hard/aloof…read more Some just want to chat with you while others want to do exercises. Troy Stone is one of the better counselors I've been to. He is honest, calls you on your BS, relatable, and has plenty of examples. He will chat about your day-to-day stuff but he always pulls it back to - what is your goal and what is the science behind it (love language, attachment theory, trauma, etc.). Other MFT counselors I've gone to barely touch on such subjects which greatly hinders long term fixes - to fix what is wrong today you must understand where you came from. If you simply talk about what pissed you off last week and never touch on why or what happened to you in the past that predisposed you to those emotions... then you're just spinning your wheels.

I love this counseling office. I see Stephanie Munro and I think she is amazing. She has helped me…read moreso much.

I was apprehensive about going to see a mental health professional, however the environment here is…read morefriendly, informative, and respectful! Any time that I have a question and I follow instructions to leave a voicemail,I receive a timely response. If I email the response times are quick ,which I really appreciate when it comes to my prescription refills. I have found that the staff as well as my doctor make it easy and comfortable to get the quality care that I needed. 10/10 would recommend!

I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

Yelp reviews are generally easy to write. You like something or you dislike something and... you…read moregive your reasons. When I started to write something (I won't call it a review) for Josefa, I wasn't ready. I wanted what I wrote to mean something and to reflect how I feel about the affect she's had on my life. So, I'll take a shot now, but I'm still not sure I can do her justice. Josefa is a truly gifted person. She not only had an almost immediate understanding of the person I was, but also a tremendous insight into 'why I was' and how I could be the person I wanted to be. It's interesting because I had visited a counselor on and off over many years, whom I thought was good. However, in just two coaching sessions with Josefa, I discovered things about myself that I had neither thought of nor discussed, previously. Over the course of working with Josefa for a few months, she helped me to better understand myself, which led to quite a change in the way I feel about myself and how I interact with the world around me. From session to session, she always was on top of what we had previously discussed and was familiar with issues that were currently affecting my life. And, she was always on point with suggestions on how to best handle situations. Furthermore, the suggestions were ones that I could carry forward with me to future issues. Does everything work out for me now exactly like I want it to... of course not. But, I can certainly handle things much better now than I previously could. It may sound like I was a basket-case prior to working with Josefa. I don't think that's the 'case', but I certainly had issues. I imagine I still do. But, now I have much more of an inner calm about myself and confidence in myself that I never had previously. Thank you, Josefa. You have made a tremendous difference in my life.

Sadly never got a call back. I called a couple different therapist and she is the only one I never…read morereceived a call back from. Guess she doesn't want to see any new clients ‍‍

I've been seeing Carol for 10 months now. I decided to seek counseling because my sister noticed…read morehow depleted my "light" was when she looked in my eyes. I was losing myself and my way, just barely able to try and meet everyone else's needs, completely unaware of my own. I didn't want to fade away, but I knew for my heart and mind to engage I would need a good therapist. I read Carol's profile, and immediately knew she was the one. Her approach took into consideration sensitive people. In life I have been misunderstood by many. I was so often referred to as "sensitive". I tried to push this aspect of my personality, the deep feeling and thinking, down until I could just communicate on the surface. Looking back over the last 10 months I realize that Carol has respectfully guided me to a place where I can honor who I am and find a way to live in harmony with others in my life. It's a tricky balance, and I'm still working on it, but I have made progress. She has managed to provide insights that I had not seen on my own, because she listens and I believe truly cares about those she sees. I will forever be grateful for Carol, as she had had a profoundly positive effect on my life.

From the owner: Individual and relationship counseling for over 23 years. Specialties include Emotionally Focused…read moreCouples Therapy (International Certification), anxiety, depression, addiction, self-esteem, marital and relationship counseling, blended families, teen issues 14 years of age and older, and highly sensitive people (see hsperson.com).

There are not enough words to describe my incredible experience with Ling..As someone who is…read moreconstantly willing to do the hard work on themselves...always striving to be a better human than yesterday....This is where a MASSIVE breakthrough is occurring... I have done extensive work to heal...and i knew there was a "blockage"..No matter how hard i tried, regardless of my success...I knew there was something i couldn't break through.. Enter Ling... Tapping into places i had been willing to go, however with her facilitation...the real healing has begun... I with great pride, when i work very closely with people everyday, helping them thru their own healing process, add Ling to their toolbox of recovery.... Nothing like this....So grateful she is in my life....

The universe must not want me to do this, I've reached out to several life coaches/hypno therapists…read moreand NOT 1, including this person has called me back after leaving voicemails. Not only that the number on this Yelp page is an old number, she has a new number now which is called and no ones returned my call. ‍

I've only been working with Samuel for a couple months, but I feel like he's already helped me see…read moresome new concepts that I haven't been able to grasped throughout the past 17+ years I've been in therapy. I've seen several different counselors over the years and none of them have been able to help me have as many pivotal breakthroughs! I feel like Samuel genuinely cares, he takes notes, he also encourages ME TO TAKE NOTES, and he is able to reference stories I've mentioned to him in prior sessions accurately (this is huge). A couple of things that he's pointed out to me have really resonated and helped me with my anxiety recently: 1. "Dwelling on the 'don't knows' triggers anxiety" -what the heck does that mean? The "don't knows" are thoughts that pop into my head like what is next week going to look like, what does xyz think of me, or why doesn't my dog listen to me, etc. All the things I can't possibly know cuz I'm not a fortune-teller, someone else, or my dog! (I hope you get the point) I can ask xyz and/or I can take action to get help with my dog, but dwelling on the "don't knows" right now or during the weekend are only going to trigger anxiety. And once my anxiety starts spinning, then depression will be coming along soon too to join the party, if I don't get a hold of my thoughts. So remembering this little mantra has helped tremendously lately and I'm staying more calm. 2. Our imagination makes up terrible outcomes and stories all the time (due to different reasons and may vary from person to person), but why not try to use our imagination to make up good things instead. I mean either way we're just making it up in our head anyways, why not err on the positive side of things instead of always on the negative, doom-gloom side? I could go on and on, just ask Samuel, I never seem to run out of things to talk about lol. But I don't want to give away all my enlightenments in just one review. I am grateful for my new counselor and love recommending his services to other people looking to put in "the work". Good luck!

Working with Samuel has been wonderful. He's listened to my concerns, providing tools to help me…read morenavigate challenges I have experienced recently. I worked with several therapists over the years, but Samuel offers a level of care that has helped me on my journey of feeling better. I highly recommend him!

Front staff is amazing. Kind, caring and helpful. Scheduling was easy. They are very knowledgeable…read moreand make sure you understand the process of starting therapy.

I will say the therapist that I was seeing was an absolute gem. The best i've ever had. The staff…read morehowever could use some work. Nicole is the one you meet when you pay at the end. She mixed up the co-pay amount for me and months later came back to tell me I owed money once I no longer had insurance. Carmen would call and leave voicemails threatening that if i didn't pay collections would take over. We played back and from phone tag before I didn't hear back from them. Fast forward 8 MONTHS. I hear back from them about the remaining balance. It sounds to me that they are not on top of the co-pay or remaining balance due. It shouldn't take months. I would be sure to be very clear when it comes to the payment due so that you do not get screwed over as I did. I hope they have gotten better since my situation.

All the staff at the clinic are very professional, and they make you feel welcome. They make sure…read morethat all patients attend classes and if they don't attend, they go out of their way to find out the reasons for not attending. They have phases for progress, case management which leads to finding jobs for patients after graduating.

Wonderful experience here!! It takes a village to raise a child, as they say, and having a…read moreprofessional in the village is awesome. We all connected well and everyone is super friendly! We're really glad we got to connect! If you are hesitant to include a therapist in your circle of people assisting you to raise your child, take a breath and get past it. You'll understand the value after the first visit!

I haven't been to Raise but Jess has treated someone I love. I have encountered many therapist and…read morethere are many out there who are clinically sufficient. What Jess brings to the table is something more, which was a genuine concern for my child. On one of our conversatios she said " I went on this run and I was thinking about"... she was thinking about my kid and how to help. She made me feel like we ( we because as parents, things that affect our kids affect us) were "seen." I think more often than not people get complacent in their careers, including the medical or mental health field, which I would chalk up to human nature. However, she never made me feel like my kid was number or just another patient. She was someone going through something and Jess was going to figure it out. We had to stop seeing Jess due to some circumstances out of my control. Which only lead us to a merry go round of therapists and it wasn't until then, that I was able to fully appreciate her, not only for her emotional investment in my child but also for her instincts, which were proven to be spot on. While on that mental health merry go round, I learned that not every therapist has the capability to convey a genuine sense of commitment and concern for their client/patient , however Jess did. Taking on someone else's emotional pain, trauma, anxieties and fears has to be one of the hardest jobs I could imagine, especially when it comes to children...so I can understand having and internal shut off valve and not fault anyone needing to enact that protective mechanism. But as a parent who's child hurts....I sure as shit want someone who sees my kid, as I see them. Once again I saw Jess early in her career. Not only do I magine that she has gotten better with time but I imagine now that she has her own practice, she chooses people who values their clients as much as she does. ...I did recently refer someone here and they had positive reviews about Jess, Teena and the facility.

My doctor recommended David and I'm making great progress in my emotional healing and truly…read moreimproved my life with the time I've spent doing therapy with David. Trauma, Abuse, PTSD, Anxiety, Depression, Self Confidence .... I highly recommend this therapist.

I saw David before, during and after my divorce. The insight and guidance I received was unexpected…read moreto say the least. I've been to numerous Therapists in my life and David was the most unique without question. I learned and grew as a man more from our sessions together than I even hoped for. I tell everyone about him. This guy is the very best!