I have used Superior Glass two different times. I had all the windows replaced in my condo and was…read morevery pleased with the service and the work that was done. Always on schedule and took time to explain. Recently I had a huge skylight replaced. Even though there was a slight misunderstanding of the type i wanted, Mike did not hesitate to get that all taken care of and I was extremely pleased in how they value their customers. Mike is very good to work with and his contractors as well. Great experience and his prices are very reasonable in comparison to other companies. I will use them again.

I spoke with Mike and although he was not able to service my area, he still was very kind and spent…read moretime with me on the phone to walk me through where to find what type of windows I had, and gave me a suggestion of another preferred company that does cover my area. He did not rush me off the phone, and was very patient with my questions even though he knew he was not getting paid for it. He was wonderful and generous with his time. I would definitely recommend him to anyone! Thank you Mike.

We had a great experience working with R&L Windows and Tasha through the whole process of…read moreinstalling a new exterior door at our house. We contacted several businesses, but not many of them were willing to work with city permits. Tasha took full ownership of this for us and did a great job. She was also very good about communication and was proactive in keeping us updated on the process. We also appreciated the transparency throughout. The final project team who came to our home were also a great bunch of guys who all seemed to have worked together for a very long time, and did a solid job. We got exactly what we were hoping to get from this project. Would highly recommend Tasha and her team for any door or window installation and GC work.

My experience with R&L Windows really couldn't have been any better…read more My general contractor had given me a quote for windows and sliding doors which seemed decent, but a little high. I reached out to a few different window providers, and R&L Windows was one of them. R&L reached out to me in record speed. They provided a quote which BEAT the GC's quote, and even followed up with me directly on my phone via text messages (which I really loved). They were incredibly communicative (in the best, most respectful ways - not overbearing), and listened carefully to exactly what I needed to ensure nothing was missed. I can't recommend R&L higher. Fantastic people, fantastic products, fantastic service, and world-class communications. My wife and I didn't replace all our windows, but if we need to upgrade or change any in the future, R&L will be our first pick. STRONGLY RECOMMEND!

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

We had 4 widows where the seal were broken. We called another window company to come out and they…read morequoted us $24,000 to replace these windows. We were not going to drop 24K on windows. I called Glass Doctor and they sent Matt out, in a few days. He was exceedingly professional and through. He measured our windows and came to us quoted us $ 1,200 to replace the bad windows. A few weeks later Matt came out again, installed the new widows in an hour or two. Everything was perfect. We could not be happier! Great job Matt and Glass Doctor!!

Requested a quote which I received but in order to have them come out to measure had to give a…read moredeposit. After paying that deposit Bill Glass gave me a quote that was half the price and better service. Called to cancel my upcoming appointment, and requested a refund. Over a week later still no refund and called them and pretty much a waste of time. Call Bills Glass for better service !!

I made an appointment with them to give me an estimate on window replacement. They never showed up…read moreand never called to reschedule.

We needed to replace a sliding patio door with one that had an outside and inside lock, as well as…read morea wider door opening. The door measures nine feet long. This company is amazing, from start to finish. They knew exactly what we wanted. Rena, our contact person at Washington Glass and Door, is a dream! She knows the business, and kept us informed every step of the way. And was able to answer any question (and there were many!). We were so pleased with the finished product. The entire experience was seamless, and we love the new door.

They came out very quickly and diagnosed the problem. He was honest and didn't charge for…read moreestimate. Actually NO CHARGE at all cuz it's a roof problem. So he gave a good recommendation and left. Honest company! Very pleased! Would recommend and use again

Unbelievably great service. We needed two windows replaced pronto. From selection to quote to…read moreinstallation, things were done professionally with no hiccups. Best part, We saved over $1,000 of our estimated cost of two windows.

We had our entire house resided with Hardie board and couldn't be happier! Erin was professional,…read moreprompt and great about answering all of my questions (and I had a TON of them!). This was by far the lowest quote we got but it was that and the professionalism that made us choose them. The crew was great - fast, efficient and very, very skilled with Hardie board siding. We had several other projects done at the same time and each contractor commented on how well the Hardie was being installed. They kept us informed and communicated well when there were questions or decisions to be made. The entire project was done in six working days, clean up with thorough and we are 100% satisfied with the results. I highly recommend Energy Exteriors NW and when we need to have our windows replaced, we will definitely be contacting them for the work.

My husband and I hired Energy Exteriors NW for a Milgard sliding door installation, and months…read morelater we're still dealing with the fallout, both from the door itself and from how the company has handled it. The install, twice: The first crew (7/30) installed the door with the frame out of square and the handle missing a part entirely, so it couldn't latch, rattled constantly, and had an inconsistent gap against the frame. They also cut out the old door and frame without putting down any protective sheeting, so concrete board dust (a fiber-cement material containing silica, an OSHA-regulated health hazard) covered the interior of our home, especially our kitchen. When the Project Manager inspected the door the next day, he confirmed the frame was installed incorrectly and promised to reinstall it properly. The second crew came back to redo the frame and reinstall the door (8/03), and while removing and replacing the trim and frame, they damaged our exterior siding. Erin offered to send her own crew to fix it, but after what happened during that reinstall (below), we didn't want any more of her installers in our home, so we're handling that repair ourselves. The incident: During a follow-up visit (8/04) to address ongoing problems, I pointed out that the door still wasn't right. One of the installers snapped at me in our kitchen: he shook the door hard, smirked, and yelled "YOU DON'T LIKE THIS?!" at me repeatedly, then suggested he could just remove the security lock if the rattle bothered us. My husband told both installers to leave. Ownership's response: We called immediately. Owner Erin didn't call back until later that day and showed no real concern. She followed up with a lengthy, polished email questioning our account of the incident, since our home security camera only captured the outside of the house, as if that meant what happened inside couldn't be trusted. It's a telling response from someone whose installer had just screamed at a customer. Where things stand now: Milgard has since come out to inspect the door as a warranty matter, and confirmed that the rattle and stiff latch are common on a large, custom 7.5-foot slider like ours (something we were never told when we ordered it), and that there's nothing more to be done about either one. The scratch on the interior glass, which appeared during the first install, will finally be repaired next week, months after the original install. One more thing worth knowing: their contract includes a non-disparagement clause instructing customers not to post negative comments online. That kind of clause is illegal and unenforceable under the federal Consumer Review Fairness Act of 2016. Its presence alone tells you how this company intends to handle complaints. (Not a lawyer, but this is well-established consumer protection law.) If you look through Erin's responses to other critical reviews here, you'll see a pattern: she replies to nearly every negative review personally, and instead of taking accountability, she consistently questions or minimizes the customer's experience. That's exactly what she did with us. We wanted a door that worked like a brand-new door should, an intact house, and honest communication. What we got was a door we still have to fight with every time we use it, a house we're repairing ourselves, and a company that was never straight with us. Do your research before hiring this company, and think twice before signing a contract with a non-disparagement clause in it. You can save yourself a lot of time, headaches, and potential damage by hiring a company with careful and professional installation crews, and managers who aren't (seemingly) motivated by a compulsion to always be right, even when they are demonstrably in the wrong and making mistakes left and right.

Great communication, high quality installation and service! From quiet, order, installation, and…read morefollow up we were very pleased.

We had several windows replaced along with a sliding door and large bay window. The quote we…read morereceived was reasonable based on what we requested and compared to other vendors. We were able to schedule the work quickly after the windows arrived in their warehouse. The work was finished over three days and the installers were friendly, professional, and cared about their end product. We'd highly recommend them.

You know how some companies are so good that you hesitate to post how great they really are because…read moreyou don't want them to get 'too busy' kind of in a selfish way? These guys are that good! I had the chance to work with Snohomish Handyman (Pete and Mark) for three different projects. Project 1-this was our "get to know you" project. I had taken our cedar sauna apart as part of a home project, and had gingerly taken the cedar bits out so that the sauna could be rebuilt. Well, Pete and Mark didn't just put our sauna back together. It was craftsmanship at its best. One would never know that it had ever been taken apart. They even assisted with a design feature improving on my suggestion(s). Project 2-so after our great success with Project 1 I asked Pete if he would help with a list of 'things' that needed doing around our house. Some of these were basic like repairing sink stoppers, installing doorknobs, etc. The biggest of Project 2 was to rebuild our garbage slide in the kitchen which required the mechanical part to be removed from the cabinetry, a new platform built to support the sliding mechanism, and then reinstalling of the mechanism on the new support piece. When Pete did the reinstall, he made several significant improvements that improve things overall. Project 3-Pete and Mark successfully replaced several pieces of fascia on our 30-year-old Lindal solid cedar home, that over the years had started to degrade at the ends. (I think many homeowners are familiar with this phenomenon.) Pete was able to successfully source the necessary high-grade cedar in a very difficult market (pricing, yikes!). They stained the cedar prior to its installation, which meant at least two days of curing. They then installed the fascia board and edging in the areas to be replaced. But they didn't stop there. Pete and Mark custom crafted copper coverage for each piece they replaced. This repair was executed with diligence and expertise, and was beyond the scope of many other crafts people I've spoken with. Note the breadth of the work they completed our residence? They executed repairs of the simple stuff with the same degree of care and attention to detail as they did all the big stuff. They have a broad range of capabilities and expertise and are friendly and easy to work with. I found their pricing model straightforward. So, what's the best part? These are honest, trustworthy, hard-working folks who really want to do a good job for you! So let's keep them busy... But remember, not too busy as we still have a bunch of projects that need completing :-)

We asked Pete for help designing and building a modern looking hogwire fence to replace an old…read morepost-on-pipe decorative fence that was installed on top of a short concrete wall. I was really hoping to avoid damaging the concrete, and Pete came up with a great solution to leave the existing pipe imbedded in the wall, remove the post only, and buy posts that had the core drilled out to put back on to the pipe. This alone saved a considerable amount of time and money in my project and more than paid for his services! Further, he took my really rough drawings and helped improve the design to make it stronger, and had all the expertise to execute the build to a high standard! In the end, I ended up with a fence that looked WAY better than I ever dreamed! I can't recommend Pete enough: he produced excellent work, was willing to teach me (and my curious kiddos!), and was one of the most professional and nicest handymen I've ever hired. I certainly won't hesitate to call him for any other projects that I have coming up.