NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

Everyone at American Renovation has been amazing! We are so pleased with the remodel on our master…read morebathroom and fireplace. Marshall's craftsmanship is impressive . It really shows that he takes pride in his work. He cleaned up every day before he left and came everyday , there were zero "no show days" where we had to wonder if anyone was coming to work on our house. The whole team was amazing from Mauro, to Mark and Jenn from the design studio. Her recommendations were on point and she was so on top of it all. Also definitely appreciate Rich and his willingness to address any concerns we had and resolve them . We will definitely use American Renovation again for any future projects

Our son's bathroom really needed a face lift to keep up with the times. From start to finish the…read moreentire process was amazing. We went to the show room and picked out material for tile, flooring, and cabinets including trim. The entire crew at American Renovation were absolutely amazing. The attention to detail was fabulous, the communication was top notch. We are now planning to upgrade our master bathroom vanity. Great job everyone.

Everything was seamless! Box Construction created a fabulous accent wall with fireplace and TV…read moremounted over a mantle. ..on the blank nondescript wall in our Family Room. ...it was a blank eyesore. Box Construction is a highly professional and competent outfit . Workers are on time. Clean up every day. Everyone is competent. Adrian oversaw our small project. Small project - BIG improvement! Adrian touched based with us , appeared on site ..kept us updated. They kept on schedule. Designer Krystal was amazing in assisting with design, color and choices. We enjoy our improvement EVERY single day. The design fits our house perfectly and that is important. Best Company we have ever worked with ..and that spans 3 states, 7 houses and 50 years of being homeowners. Steve Box & Company are Top Notch.

Steve was very helpful with ideas on designing our new shower enclosure. As soon as things settle…read moredown we will have him do the project. Thank you steve

We are so grateful to Stephens Brothers Construction for helping us build our backyard pool house…read more The quality of their work speaks for itself, and seeing their projects on Instagram gave us confidence from the start. In person, we were even more impressed by their care, precision, and attention to detail. They helped us get our foundation poured and ready to go quickly. They showed up on time, worked hard, kept the site remarkably clean, and helped us navigate Riverside County permits and inspections. Even though we didn't hire them for every stage of the build, they continued to answer our questions and stop by to check on our progress. That meant a lot to us. We could not have done our project without their help. They were kind enough to refer their subcontractors to is- so we could do our project as an owner builder. We wish we would have hired them to build the entire project. It would have been done so much sooner! Jeff and Joe are wonderful to work with. They both are extremely knowledgeable with all aspects of Construction on any project. They all know their stuff! Especially building things to code and navigating permits.. Zach is an incredibly hard worker, a true jack of all trades. He can do any job, and Mike is a legend--we were amazed by his energy and how much he gets done. The whole team is personable, honest, and clearly passionate about their work. They began our project without a deposit, and we paid only after their work was complete and we were satisfied. It can be hard to find contractors you trust, but we would gladly welcome this team back for any work on our home or yard. We felt lucky to have them involved in our project and highly recommend them. You won't have to micromanage this crew Or worry about anything. They will do the job well, keep things moving forward, pass inspections, and complete the job on time. No surprise costs or change orders. We are looking forward to having them remodel our kitchen in the future. We have worked with many contractors over the years and these guys are by far the BEST. They stand behind any work that they do and they always make everything better than they found it. Literally no mistakes with their work. Extremely satisfied customers! You will not regret hiring them! We only regret not meeting them sooner and using them to build our past projects. They would have saved us time and money! The lumber order was perfect too! No extra materials.

We recently hired Stephens Bros Construction to turn our dining room and powder room into a…read morecomplete mother-in-law suite (bedroom and full bathroom with a shower), and I cannot say enough good things about them! Here is why they easily earn 5 stars: -Super Fast: From start to finish, the entire project only took about three weeks. The speed and efficiency were amazing given the scale of the job. -Wonderful Crew: The Stephens Bros team and all of their subcontractors were absolute pleasures to have around. They are honest, upfront, hardworking, and genuine people. - Respectful of Family Life: We have small kids, and the crew went out of their way to always warn us before they started using loud tools. -Great Problem Solvers: Like any major remodel, there were a few unexpected challenges along the way, but they tackled everything with confidence. If I had one tiny piece of constructive feedback, it's that I wish the documentation breaking down the individual costs of things had been a bit more detailed. However, they are a five star company!

After interviewing 6 contractors for a bathroom remodel we went with Joe and his team. He offered…read moreto show his home as an example of his work which we took him up on and were impressed. He has a no-nonsense outlook on construction and costs which we appreciated. Be forewarned, any construction project, whether a remodel or new construction will come with a fair share of angst. Often you don't know what you don't know and don't ask the right questions or you make assumptions that end up being just plain wrong. It's important to have a good attitude about the project. Joe and his team really work with you to make good on their assurances. At the end of the day, we really love the end result. Was it perfect? Nah, nits here and there but trust me when I say that you can be charged an arm and leg and those nits will still be there. Joe is fair and work is quality. Special shout out to Jose on the shower glass and to Ramon on the granite.

Wonderful company. Very professional, knowledgeable and friendly looking forward to them working on…read moreour future home projects!

SAE Scott is about as professional as "pro" gets. He may be as busy as an actual pro can be, BUT…read morehe's also pro at being busy so he'll be in touch and build in a very timely and organized fashion. He's one of the cleanest, most organized and insured honest builders you'll ever meet, with a level of quality that is literally bar none.

My wife and I decided to have an Alumawood patio cover installed on the open section of our patio…read moreand asked our handyman for a recommendation. He suggested we contact Scott Egbert at SAE Builders. We did and it turned out to be the best experience we've ever had with a contractor, and we've dealt with many. Scott is amazing! He is extremely experienced, knowledgeable and highly ethical. He came out, took all the measurements, explained all the options and ways the cover could be constructed, and answered all our questions. No pressure, no hassle and no stress. Just an informative conversation with a true professional. A few days after Scott was at our home, he emailed us a Bid-Proposal. It contained the price of the main unit and all the possible options that he had described. He said to decide which options we wanted and to strike off the ones we didn't want and then he would send us a revised final proposal, priced according to exactly how we wanted the cover built. We chose the base patio cover plus a couple options we wanted. Scott scheduled an installation date, and the installation was completed in three days. We are now enjoying our patio for the first time and we couldn't be happier! For anyone interested in a patio cover, Scott can be reached at 951-658-5807.

We reached out to Goldenstate Home Repair & Renovation for an estimate and had a really good…read moreexperience. Communication with Eddie was great throughout the whole process, he was very upfront and transparent about everything. He answered all of our questions and never made us feel pressured to move forward. Thank you Eddie! Unfortunately, we had to put the project on hold for now due to our own timing, but we'll definitely be reaching back out to them when we're ready to get started. Really appreciated how easy they were to work with!

My husband and I received quotes from 4 other contractors before choosing Golden State HRR for our…read moreMasterbath room remodel. Not only was their quote better than the rest, we felt very comfortable with Chad. They are truly a one stop shop, unlike some of the others claiming to be. The whole team was very respectful, professional and did an amazing job, so much so we increased our scope of work to include a custom office and all of our flooring upstairs and a couple of rooms downstairs. I also love that they have employees who all have their own specialities and skillsets, but they are also cross-trained to handle other projects. Mike answered every call, every question, every change we had immediately. We are very pleased with the whole project and we are planning to use them again on our future projects.

Carl came through with high expectations on making sure they get the rebuild of my home done with…read moreprecision and I am happy to report it was done 100% & on time! He met us at our home, itemized everything, sent me the estimate, submitted and everything was approved as work was done at each phase. He's honest, has a great team, reasonable prices & over 27 years experience!! Thank you PacGen! I highly recommend them and wish I found them sooner cause they also do the mitigation, water restoration as well. Note: Always good to go with one company that does it all! Pictures to follow in an update review.

Carl and his crew did a great job with the bathroom renovation in my rental property. This is my…read morefirst experince working with a contractor and it was totally painless. The communication from Carl was superb and I was always kept up to date about the project and timeline. Additionally, they were on time, professional and made sure everything was done to my liking. The job took about a week and there were no delays. They were all polite and respectful to my tenants. The bathroom looks fantastic and I will be using them again for my next reno project! I highly recommend Carl and his crew at Pacgen Construction. I have included before and after pictures. Fyi, I kept the original tub.