I was satisfied with the service Kevin and Bryan provided for my water heater replacement. They went an extra mile to return my old w.h. under warranty to Home Depot for replacement. They were very professional. I highly recommend them. read more

My wife and I couldn't have had a better experience with the service provided by Rafael and Kevin. We had a semi-emergency situation with a lateral sewer line that was breached by tree roots. You can imagine the nastiness that would ensue from sewage that made a U-turn up the same drain pipe that should only be a one way street (with some of it ending in the bathtub adjacent to our toilet). Both Rafael and Kevin made quick work of the situation late on a weeknight. They even returned a few days later when another situation came up similar to the first one - all without charging us any more than the originally quoted extremely reasonable price to do the job. I would highly recommend them for any plumbing situation you run across. Friendly, prompt and excellent work overall. Thank you so much! read more

Highly recommend True flow plumbing, guys came out and took care of a leak underneath my bathtub and charged me fair, honesty is practiced, they where quick, highly appreciate it read more

Rafael came out on short notice after another plumber was a no-show. My issue turned out to be a very big, four-day problem requiring jackhammering part of the foundation inside the house. Rafael and his crew did a great job, cleaned up well and were pleasant to have in the house. In hindsight I'm happy I ended up with True Flow for this very difficult job, and I've already recommended them to a friend for similar work. read more

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Great service. Rafael was very helpful in diagnosing the issue and provided fair and competitive pricing for the work. Highly recommend!

Rafael is fantastic! He fixed my shower drain. Great pricing and amazing, quality work. 10/10 service!!

I had the absolute best experience! I would 100% recommend my toilet is now working great because of Raphael and Kevin. They are so nice respectful and got the job done. I don't usually write reviews but I had to for this company! read more

I don't usually post reviews but definitely gotta make a review since I called this service after searching on yelp. Unexpectedly, I had a very emergent issue with my kitchen sink. Which needed to be resolved asap since I have a huge family. The technician, Rafael, helped service the issue and even gave me options and recommendations. Very professional, efficient, easygoing, and knowledgeable of the unexpected kitchen insinkerator issue. Thanks Rafael for your service and highly recommend him for sure! Great communication in regard to arrival and fixing the issue! Cheers to a wonderful service! read more

Had our water heater replaced to a tankless. The team was very communicative and easy to work with. Couple issues popped up but they were quick to find other solutions. Unit is working great and looking forward to working with them in the future. read more

Seemed to be a great choice when I first went with this company. Workers over promised and underperformed. Much of the work completed had to be redone/fixed/ or altered within a year of work. More trouble than they are worth. read more

True Flow Plumbing helped unclog 2 bathroom sink drains within an hour of arrival. Their team are incredibly professional and go as far to give you suggestions on how to avoid future drain clogs. I appreciate all the hard work! Thank you guys read more

True Flow Plumbing - Plumbing Near Me - Wilmington, California

First part of this review is about 12 months tardy. Reviewing 2 different service calls about 12 months apart, (young) Mike and Rafael Last year we had extensive plumbing work done on our house - all horizontal drain pipes under our house but started out with fairly minor laundry room new drain and water lines. I had 3 plumbers give me quotes for the laundry room (work needed under house discovered right before job was started). The short story of the first 2 quotes: 1st quote (NexGen HVAC & plumbing), the price was outrageous and definitely warranted another quote so I scheduled two more. The second quote ( was with Stephen's Plumbing and Heating), the plumber arrived late after the 3 hour window and wouldn't even give me a free quote unless I paid him $100 to go under my house to inspect my plumbing. (Young) Mike the plumber with True Flow showed up on time and called me to ask if he should wait for Stephen's to leave. I apologized for them still being there to which he didn't mind at all. He waited til the 2nd plumber left and came, wearing a mask. (I was 8 months pregnant and high risk for COVID, wearing a mask myself so I appreciated not having to ask him like I did the other plumbers). Mike was straightforward, I didn't feel like he was trying to rip me off or upswell me, and he even offered to do a small part of the job for free since we are an active duty military family. We decided to go with him after he sent us a quote. He started soon after. Unfortunately when he went under the house before he started the job (at our behest to get full scope of potential issues), he found a big issue that would soon need immediate attention - leaking cast iron drain pipes. He recommended we do that work soon as it could be a much larger issue soon with hazmat cleanup needed and after he finished the initial job, he gave us a quote for 2nd job under house with a credit for the work already done towards this bigger job if we did it soon. We did and unfortunately the job turned out to be even more expensive than initially expected due to the placement of the drain pipes under the house but it was all done relatively quickly. While the work was being done we had access to some of the plumbing most of the time although there were a few stretches of time where we couldn't use any drains. Fast forward to today. My grandparents that live in LA told me their water heater went out and their warranty had just expired 3 months ago. I told them I would replace their water heater. I checked on Lowe's for water heaters and selected install and submitted my info for a plumber in their service area to contact me. That plumber contacted me and scheduled a visit next business day and I got a call from the plumber after his visit with a quote. He was hostile when I asked for a breakdown as I was surprised that it was going to be so much money considering the water heater was just 1/5 of that total price. I then decided to call True Flow to see if they serviced that neighborhood & asked for a quote. The phone guy let me know that there was availability Saturday but after asking for same day as it is winter and my grandparents have no hot water, he was going to try to switch some stuff around and get my grandparents taken care of same day. He called me back quickly and scheduled a quote for an hour from the call. Rafael showed up for the service call. Rafael called me when complete & told me that the problem was fixed, no replacement was needed at this time. Flabbergasted, I asked what the issue was and he let me know it was just a simple gas line check, and the water heater fired back up, no problem. Rafael saved me easily $2k, and I am so grateful that he was honest and serviced the call... My Christmas angel! I'd recommend True Flow Plumbing 100% and will go with them again if I need more plumbing work done. read more

Our entire condo ended up soaked from a leak at our radiator system. It was crazy. I called around all day and no one would touch it and I just needed the hot water pipe cut and capped. True Flow Plumbing was amazing to show up up what would be considered after hours and do this for us. I'm so happy with the work. 10/10 would recommend. read more

Miguel was fantastic! He arrived right before the scheduled time, and solved my bathroom sink issue quickly. I'm definitely saving their number for my future plumbing needs!! read more

I had an emergency issue with plumbing in my kitchen in the middle of the night and I called so many plumbing companies. True Flow Plumbing answered my call and very willing to give me the support I needed right away. Rafael came to check out the issue in the middle of the night which I'm so grateful for and put a stop to the issue. The next day he came by with Raymond to replace my garbage disposal and fix what was needed. Excellent job, friendly, reliable, and walked me through the process. I would highly recommend them and anytime I have issues I will surely go to them again. read more

They came to fix our leaking pipes and I'm unhappy with the install and how long it took. The pipes are now leaking again

I have hired True Flow Plumbing twice already for my uncle's plumbing and gas issues and both times I was very pleased. Rafael was very professional and respectful. He answer all my questions and responded in a timely manner. They finished the job on the time that was promised. It's very difficult to get a good plumber and so I'm very happy that I was able to find Rafael and his colleagues. I definitely will hire True Flow Plumbing again. Definitely recommend Rafael. read more

Awesome job! Always on time thanks to Rafael, he was on point getting the job done!!! I will definitely call you guys back.

I could not let the day go by without sharing my experience with this amazing company. Rafael, you and your team have restored my faith in plumbing contractors...! I cannot tell you how much me and my family appreciate your honesty, integrity, expertise and quality of your work. You came out, assessed the problem thoroughly and accurately, then presented several options to clear our storm drains during this incredibly rainy season. Not to mention flushing our gas line and letting us know there was no leak, as another company falsely claimed. Lastly, you went above and beyond to share another unrelated issue that is not even in your scope of work. Thank you...!! Thank you...!! Thank you...!! We will follow up on that repair next but are sleeping sound knowing our drains are flowing properly. read more

My kitchen sink got completely backed up and I received a very professional service from Rafael. He identified the root problem being in the common pipe quickly (I live in a condominium), then helped me to get HOA's management company involved and even helped me communicate with my neighbors and HOA's plumbing company. He had to come back after the main issue was resolved by HOA, to finish up the portion specific to my unit only. Very knowledgeable, flexible and committed. I appreciate the swift and clear communication as well, plus reasonable pricing. Highly recommended! read more

I simply will not work with a different plumber in Long Beach. Miguel and Raphael were both fantastic.

These guys are the best. VERY hard working, KNOWLEDGEABLE, responsive, efficient, trustworthy, offer competitive FAIR pricing, kind. This is hard to find in the sea of people in Los Angeles. They fixed my old root-clogged cleanout, installed a second cleanout, checked out the rest of my plumbing, and made suggestions for repairs with several options. It was an emergent issue and they started the work the same day as the consult. They saved me. They work 7 days a week. THANK YOU! read more

We had a water pipe burst behind the upstairs shower and True Flow Plumbing worked with our landlord and took care of it ASAP. The work Miguel performed was done really well and everything looks and works better. His communication was awesome - we never had to wonder what was going on. Miguel cleaned everything up really well and we could not be happier with the results. read more

Rafael is the best. I've been calling plumbers all day he told me he would be here for 7:00 to 830. Gave me a great price took him about an hour and a half I'm gonna call him back cleanup other plumbing issues from Other So called professionals. Owner landlord 24 years here read more

If I could give MORE STARS I would! Please ask for mike this guy is very knowledgeable and professional. I am recommending him to my friends and family! Couldn't been any happier with his services read more

Once again was havin issues at one of my properties i had mikey and rafa come check it out they gave me a great quote and did the job nice and fast True flow all the way read more

Miguel came out to check my pipes. It became a bigger issue but he did the best he could to try to fix the issue. Do I recommend this company? Yes I do they're honest and they make sure that they do the work good and with quality. read more

True flow did an excellent job replacing my toilet and valve. I went with a little different type of toilet but they did not balk at installing it. After reviewing a few other plumbing businesses I chose True Flow because they seemed to place a high priority on customer service. They also gave reasonable rates and did not try to nickel and dime us little things. And if you are a veteran they give a discount! They did a quality install and very happy with their service. read more

True Flow Plumbing - Yes - A weird toilet we picked ourselves but we love it. - Plumbing Near Me - Wilmington, California

Miguel came out the very next morning after my call. He took a look at the slow drain and recommended hydro-flush. Snaked it to get us by while we scheduled the flush and then came back and flushed the drain out as promised. Friendly, efficient and as promised. read more

They came out late on a Saturday and provided a free consultation. My landlord ended up not using them, choosing to do the work themselves, but the gentleman who came out was fantastic. Incredibly professional and thorough, they put my mind at ease and quickly figured out the problem and potential solutions. Definitely recommend their services. read more

Rafael was able to come asap for a slow draining bathtub, we also had used them for hydro blasting our pipes when we initially moved in. They respond immediately and are able to come when you need them. Highly recommend! read more

Recently purchased the Halo 5 prior to installation this team was very responsive. Once my water system was installed I never heard from them again. Especially when I had issues with my system. When I was able to get in contact with someone and scheduled a service I was told they would contact me a week prior to confirm the time. When my appointment date approached I did not get a call nor a follow up. I reached out and left messages with no response. It's like they're quick to take your money but once they get it you never hear from them again when there is a issue. Not the type of service I would expect after I paid $4500... read more

Mike and Rafael did a great job on repairing a water leak inside the slab for my house. Initially the job seemed to be trivial, but it became tricky since the pipe was soft copper and pretty much dinged up. They had to dig up the slap deeper to trace the pipe so that they can get to a cleanly connectable portion of the pipe. Even though the job turned out to be harder than they initially estimated, they did not ask for more money and kept working hard to finish the job. Mike also did great on explaining the status of the job along the way so that I can easily understand what's going on. They just started their business this year and seem to be honest and hard-working young people. They promptly responded, showed up on time, and kept their promises. The price was also reasonable. read more

True Flow Plumbing - Plumbing Near Me - Wilmington, California

Rafael was awesome! Thank you for your customer service! Will use this company again for any future needs! Was able to make an appointment quick to fixed my sinks !! read more

We had some flooring work done and needed to reinstall a toilet, etc. Miguel/Mike was personable and nice when we met him for the estimate and he gave a competitive bid. However, once we hired him, he then said he didn't notice something when he came for the estimate and needed to increase the price. He did lower that increase $50 when we raised concerns, but the new price was still quite a bit higher than the original estimate, which impacted our original decision in choosing the company. Sadly, what bothered us the most is the final job wasn't done well. The toilet isn't sitting flat on the floor. It isn't balanced and rocks. We asked him about the gap from toilet to floor and we weren't satisfied with his response (he said tightening more would crack the porcelain and didn't give any other solutions). So now we are in the process of finding someone to fix the issue. More money and time wasted. Also, he tried to sell us a water softening system a few times without us asking about it. Based on another review that said the company wasn't helpful with fixing their Halo after installation, I would be incredibly hesitant to have them install the system in our home. We enjoyed working with Mike but are very disappointed with the work. Update: After leaving the original review, Mike reached out to us and offered to improve the experience we had with them. We were able to work out getting a partial refund. We appreciated how Mike reached out to make things better and therefore are increasing the rating. read more

True Flow Plumbing - Poor job resetting toilet. See gap at the front between toilet and floor. - Plumbing Near Me - Wilmington, California

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High recommend True Flow Plumbing. Rafael responded immediately, provided a very competitive estimate for repairing a cracked pipe, and got the job done. I had an urgent repair and called so many different plumbers who were not available until days later. I could not wait days given there was a huge tropical storm scheduled to hit Southern California and I had a cracked pipe. Rafael and his team's schedules were booked, but Rafael understood the urgency of the repair and moved things around to come the following day before the storm to repair the pipe. I am so grateful for Rafael. He also followed up a few days after the storm to make sure the newly installed pipe was properly installed. This company will be my GO TO for all plumbing repair needs. Their prices are very competitive. Highly recommend! read more

The work done was so good and affordable. They got here as soon as they could and were very friendly and prompt with the job. Will definitely call them again when needed read more

Rafael and his partner showed up and provided a thorough sewer camera inspection. They showed me the LCD screen as the camera was moving. Communication and service was great. Don't hesitate to give them a call. read more

Rafael was very responsive when trying to book an appointment. The day of the plumbing inspection Rafael and his partner inspected all the plumbing and sewer line. They allowed us to record the sewer line camera. They were very knowledgeable and answered all of our questions on site. We received a detailed report 2 days later that included pictures. Will definitely recommend to family and friends!! read more

Rafael was very fast and reliable. I had a clogged garbage disposal and he came within a few hour after calling him. He cleaned up after as well. The craziest part is he didn't charge me anything at all! read more