Dr. Sing and her team are incredibly friendly and welcoming. Her hygienist is among the best in town--thorough, gentle, and highly professional. The equipment is modern and spotless, which makes every visit comfortable. Dr. Sing is also very transparent and fair when it comes to pricing, offering cost-effective options for any needed procedures. Overall, a great experience from start to finish. read more

True Dental - Reception area - General Dentistry Near Me - Grapevine, Texas

I just recently started coming to see Dr. Sing. I got a cleaning and I needed a couple of old fillings replaced. The staff was great. I really liked my hygienist, and when we were going over cost and responsibilities, the woman from the font desk came to me and broke it down. They are great with information, which I appreciate. Going to the dentist isn't what I call fun, but they make the experience easy. read more

Dr Sing and her staff are nothing short of amazing. I can't recommend them more highly. Got me in at the end of the year when nobody else would. Dr. Sing and her assistant Brandon stayed late on New Year's eve to get my work done! If you don't chose this office for your dental needs you're making a huge mistake! Sheldon Scott Grapevine Tx read more

Dr. Sing and her staff are so awesome! Anytime I've had an issue, they have been responsive and always go the extra mile. I had a previous dentist who relocated to California and this is when I had an opportunity to meet Dr Sing. My wife and I have been coming here for many years and always receive the best, compassionate care. We actually live about 30 minutes away but make the trip to her offices because a good dentist is hard to find. Annette, Gina, Aaliyah, and the rest of her staff truly are exceptional. My apologies if I misspelled anyone's name, lol. Yeah read more

Not impressed with the care and lack of support my daughter got last month. They pretty much moved on to other patients & did not speak to us as we left. Poor customer service. read more

I love this Dental office!!! Great experience!! Thank you to all the wonderful staff!! Goiter the dentist is not my idea a a good time. But it was a wonderful apt today! Thank you for making this a wonderful experience! read more

Amazing dental office. Love the staff they are Always so friendly. They work quickly and explain what they're doing and why before and after the procedures. They take photos through the procedure to show you what they're talking about. The only issue I've come across is with insurance denying some of the procedures, but their team is fast to re-submit claims with additional information. read more

I had a great experience here! The dental hygienist, Ki, was great to work with. She was gentle and professional. She cleans your teeth thoroughly and it was probably the best teeth cleaning I've ever had. Got all of the tarter build up off. Dr. Sing is great too. She walks you through all of your X-rays and gives you details that are easy to understand. I highly recommend going to True Dental! read more

Dr. Sing is my all time favorite Dentist. She always explains everything thoroughly and always has an honest recommendation. Highly recommend her she is just AMAZING! read more

Dr. Sing & staff at True Dental truly create a wonderful atmosphere with each visit. I would highly recommend this to anyone who is looking for exceptional atmosphere and service - this should be your first choice in dental care! I came in with serious pain in my lower jaw. My wisdom tooth had become infected, impacted, erupted and I needed a solution quickly. I came into True Dental and was greeted and sat very quickly. I was given a prescription for antibiotics to bring down the infection and set an appointment for a few days later for the extraction. When I came in for the extraction they were very helpful (I was very nervous) and the team made me feel very comfortable (they even had TV's in the ceiling.) I reclined back and let the professionals do their thing. Under an hour later, the procedure was complete and I was still finishing my show on netflix! They performed with great professionalism and care. Honestly, I will never go to another practice. Any office can look at your teeth, few can make sure you leave with a smile. Thank you Dr. Sing, Jacky, Gina, Donya and Mandy for making sure my dental health and happiness is a priority! Will see you soon! read more

The staff was very kind and professional. The hygienist explained everything in detail. Dr. sing is amazing. She spent time with me going over detail to be sure I understood. I definitely will be back regularly. read more

Dr. Gunnala made my day. This was by far the best clinic I have every been to. I have finally found a Dentist I enjoy and I look forward to coming back in 6 months. Big thank you for the professionalism, friendly welcome, and wonderful atmosphere at this upscale dentistry office. Stay blessed and take care. -Ollie P.S. They are located between Firestone auto care and Silver Fox Steakhouse. read more

For me to give ANY Torturer...I mean Dentist 5 stars rather than 5 inappropriate fingers (or social finger as I like to call them) says a LOT for this practice! I had a very bad wisdom teeth extraction experience when I was 18-19 (I'm 44 now) and I'm still scarred. I have full on anxiety attacks every time I go in even if it's just for a cleaning. Hell, I have anxiety taking my kids to the dentist. I'm talking Xanax bad!!!! This doc and her staff are THA BOMB DIGGITY! I love them. They are kind and gentle & friendly and understanding and comforting. I even take my 8yr old here. He loves the staff as do my other 2 boys (10 & 13). I drive from Flower Mound right now but when we move to Little Elm we will still make that haul to go here for all of our dental needs! Thanks specifically to Dr. G, Donya and "Dallas". read more

Dr. Sing and her staff are wonderful! You feel welcomed from the time you walk in the office until checking out. The hygienist made me feel comfortable and relaxed and Dr. Sing is very kind & friendly! read more

I used my Groupon today for a cleaning, X-rays, check up and whitening tray. I was pleasantly surprised as to the professional staff and office. They offer state of the art equipment, professional technicians and dentist. My first visit will not be my last. I definitely recommend this office. read more

True Dental - General Dentistry Near Me - Grapevine, Texas

I have been going to the dental office since 2013, and was under the care of Dr. Gunnala up until recently. She was so amazing and took the time out to check on her patients in between appointments to see how they were doing. This new dentist, Dr. Sing, is awful. She seems young and incompetent. I have seen her twice and she has not been consistent with the advice she has given me. The front desk staff provides contradictory information. During the most recent visit, about two weeks ago, I scheduled an appointment for two wisdom teeth extractions. I emailed the X-rays that I had just gotten done a month prior at another dentist office. The receptionist assured me that Dr. Sing had reviewed the X-rays and could perform the surgery at my scheduled appointment. I live in Fort Worth and I explained multiple times that I did not want to make a "blank trip" if she could not do the procedure. The day of the appointment I was about 30 minutes late. I called to notify the office that I was in traffic and would not be there on time. Again, the receptionist told me not to cancel the appointment and that they would "do all the work they could" once I got there. When I arrived, Dr. Sing only agreed to take more X-rays. The exact same X-rays that I had already gotten done and emailed over. She stated that there would not have been enough time to do the wisdom teeth extractions, even if I had made it on time for my appointment. Imagine my frustration! A friend brought me to the office because I was under the impression that I would be sedated. She missed her own appointment to bring me there. They were not apologetic at all for the miscommunication. It seemed that their goal was to perform more X-rays so that they could bill my insurance, instead of addressing the actual problem. I despise this new dentist and am so disappointment that Dr. Gunnala is no longer there. I wish she had screened more appropriately for who would take over her practice. read more

I've been a patient at True Dental for over two years and always been satisfied. But I had an appointment today to replace a broken filling on upper right side that I dreaded. I knew it meant a crown, but I hate needles and especially in the top of my mouth. As always the front desk staff and dental techs were very friendly, as was Dr. Sing. What surprised me was how painless and easy the procedure was. This dentist knows her stuff and I would recommend this group to anyone. In fact I have. My son and his family goes there now. read more

I have been going to True Dental for 6 years now, I live 20 miles away and still make the commute to True Dental. They have switched dentist to Dr. Sing, she is still great. I am not the easiest patient to have however she has done great every single time. I came a couple days ago and got a filling and a crown which took 1.5 hours. I am never waiting long for my appointment which is important. I get a cleaning every 6 months and it is always fast. They also work out payment arrangements with me if my insurance doesn't cover everything. Every one on the staff is nice every time. There is also a tv is the ceiling so you can watch Netflix while you get your work done! I have referred a few friends to True Dental as well and they love it. read more

Dr. Sing going above and beyond. Thanks for making sure my night guard fits correctly. read more

True Dental - General Dentistry Near Me - Grapevine, Texas

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This was my second visit here. The staff is friendly and cleanings are good but I had a scary experience that left me concerned this visit. I needed a crown and agreed to have it done. While letting the jel set up for my crown impression I started getting some going down the back of my throat. With a mouth full of stuff I couldn't say anything. No one was there to observe me starting to chock while laying down. They were in the other room chit chatting while I was chocking! I ended up having to sit up and pull the impression out of my mouth and started coughing. Still no one came to my aid for about another minute. I was thinking I could have passed out in this chair and no one would have known! Not sure I want to return to a place that they don't keep better eye on their patients when they have them lying down with a mouth full of goo that someone could chock on. Recommended they keep better monitor of their patients and sit them up, not keep them lying down! read more

This is was the best dentist I been to until they hit me with a bill almost a few months after leaving my jobs and taking new position. Not only that, I made sure I spoke to the lady at the front desk to make sure I didn't owe anything before I left because I knew I was moving away. I recommended a lot people to go here but never again. read more

I came across Dr. Sing a few years ago when I was new to the area. Initially I had gone to a different dentist and was told I had 8 cavities that needed to be filled right then and there or else my teeth would need extensive work. This had never happened to me before and I felt I needed a second opinion. Dr. Sing performed a through exam which included Xrays and pictures and determined there were no cavities. This of course made me feel much better. Since then she has been very involved with my tooth health and advises me the best way to take care of my teeth. I highly recommend Dr. Sing to everyone who wants to become one of her patients. In my opinion she is not over priced and is able to work payment programs with her patients. read more

Dr. Sing and the entire staff at True Dental are amazing! They make going to the dentist as comfortable and as relaxing as possible. They are all very friendly, talented, smart and professional and take the time to explain things so you're not wondering what is going on. I highly recommend you make True Dental your family's dentist! read more

I had a big event coming up and wanted to get my teeth whitened. My regular Dentist (who I've been going to every 6 months for over 28 years) is over an hour away. I was in a hurry and wanted to find someone close to my home. I bought a Zoom whitening treatment from True Dental on Living Social for $99. I called to make the appt. They asked me if my teeth were recently cleaned. They hadn't been- so they offered me a 'complimentary' cleaning and x-rays for $50 more. Sounded great- so I agreed. When I got there, I was impressed. BEAUTIFUL interiors, state-of-the art EVERYTHING. TV's in the ceiling, headphones, plush chairs, all the bells and whistles! I filled out all the new patient paperwork and waited....and waited..... After 45 minutes passed, I asked if I would be taken care of soon - as I had to be at another appt. in 2 hours. They then quickly took me back and did x-rays. After that, I was sent to the room and set-up with headphones and a movie. Then Dr. Gunnala came in and showed me the x-rays on a huge TV monitor on the wall. She told me that I had a lot of plaque (which I always do!) and that I required a 'deep' cleaning. She then went on to tell me that I had FOUR cavities...and that the girl would be back to discuss 'treatment plans'. I'm 53 and have NEVER had a cavity in my life. NONE. At this point, I was skeptical that they were scamming me - but I thought I'd keep an open mind and hear them out. The front desk girl comes in and reviews a stack of paperwork. She said I need a deep cleaning - $920, 4 cavities filled- $800, MORE x-rays $315 and another dental exam (?) - $75. Total was $1915.00!! And they knew I didn't have dental insurance. She said 'No worries - we can set you up on Care Credit!' - whatever that is. I told her I wasn't prepared to spend $2000 out of pocket, I just came in to get my teeth whitened. I was appalled by the exorbitant costs - and I even asked her: 'Would YOU spend $2000?' She answered 'NO'. I then said 'I'll just take the 'complementary' $50 cleaning and Zoom treatment today, and I'll get back to you on those 4 cavities.' She said "I cannot do the treatment unless you do the $920 deep cleaning'. She refused to even do the 'regular' cleaning! I thought she was joking! WHY wasn't that possibility even mentioned when I made the appt - or better yet, before I gave them my credit card for the x-rays and 'cleaning'? At this point, I knew this place was a total scam! They refused to even give me the 'complimentary' $50 cleaning THAT I HAD PAID FOR. I took off the bib, asked her to give me the x-rays, and the $99 Zoom voucher back, and thanked her for wasting 3 hours of MY TIME and taking my money for NOTHING. I should have demanded the $50 back, but was so upset, I just wanted to get OUT of that place. I just got back from visiting my regular dentist. I took him the X-rays True Dental had taken. He gave me a 'deep cleaning' (under gums, between teeth with a water 'sonic' tool) Although he didn't see anything on their X-rays that indicated cavities, he took his own X-rays JUST TO BE SURE. Guess what? NO CAVITIES and my total bill was $145 for the deep cleaning! I have NEVER written a review for a service (good or bad), but I feel that everyone should be warned to stay clear of this place! If it's not a complete scam, they are the most incompetent dental 'professionals' I've ever met. BEWARE! read more

Good experience. The dentist is very friendly and the office staff was helpful. I would recommend them! read more

THE BEST!! My third attempt to find a good dentist this year. Dr Pariksha Gunnala and staff are my dental team for now and for the future. Worked with me on pricing. Worked with me on a plan for the year. Pulled two teeth with no pain.....none.....I will follow up, when all work is finished, but now after three visits, no pain, no waiting and very pleased. Donya and Jackie at the front desk will work with you to meet your needs. read more

Dr. Sing was amazing during my root canal and I'm happy to call this office my home go-to dentist. They go above and beyond to make you feel comfortable from the moment you walk in to when you're sitting in the chair. I've been a proud patient for years and I highly recommend this practice. Could not ask for a more informative, cordial, honest, and enthusiastic staff! read more

Love their staff!!! So outgoing and friendly! Great work and very professional! I just wish they were located closer to PLANO

I was so pleased with my visit. Dr. Sing totally took care of my concerns (stains on my front teeth) and offered a service I'd never heard of before (enamel microabrasion). I'm already seeing results and I'm so happy I scheduled an appointment! I'll definitely be coming back! read more

Dr Gunnala has left the office. She has abandoned my child with a fully paid for set of braces that can't be removed, nor can a retainer be made for. Now I am experiencing difficulty finding an orthodontist which will complete the job. I will get to pay the new orthodontist. read more

Best Dental Clinic in grapevine area , Dr Pariksha Gunnala is the best. All her staff are very friendly and place is so clean and they have tv on the ceiling with netflix so you can watch movies while they are working on your teeth. I had a great experience there with good prices and great work on my teeth. I Would recommend them to everyone :) read more

I'm thrilled with Dr. Gunnala and True Dental. I'm terrified of dentists and they made my day. They did beautiful work and have taken such good care of me. The equipment is state of the art and atmostphere is very pleasant. They are also reasonably priced, which has allowed me to have more done this year under my insurance. Danya in the front office has really worked with my insurance to help me get the max out of my benefits with the least out-of-pocket. I really appreciate that! read more

I moved down here from Michigan a few years ago and found this dentist after multiple tries. When I was in Michigan I was without dental insurance and didnt have a good cleaning in a while. They fixed my teeth up right and the deep cleaning just means they put more effort in getting the years of buildup off your teeth. Most dentist I have been to just sit you down and get you out the door as soon as possible but this establishment takes the time to treat you and your teeth as valuable customers. I am now married with a child and True Dental works around my busy schedule. They are open Saturdays which a huge value by itself. The doctor recently started orthodontics practice and my wife is happy to have perfectly straight teeth at a good value. They will even call you personally to let you know they are ahead of schedule and can see you early! Great service all around. Friendly people that will address you by name. Love the place and would recommend it to anyone. Especially for those Saturday appointments! read more

AWESOME PLACE! The staff make this place amazing! Plus they have Netflix it's hard to beat that!!

i have not been to this dentist, bus a similar thing happened to me same way! rule: do not use groupon for a dentist!!! if it is a deal.....be aware! also, i have never written a review...but...be aware of these specials!! read more

I would not recommend this dentist to anyone ever! I went twice and only the second time because they messed up the first time. In all my years I have never experienced or heard of anyone having a filling messed up! I have a friend who also tried this dentist and same thing. I have never had mouth pain and unfortunately have since my first visit to this place. The front desk staff is rude and condescending. I thought it was remarkable that I had so many cavities the first visit but thought it was just me although I have good oral health. Sad to say after some research and speaking with other clients this seems to be the norm for this place. I filed a grievance with my insurance company and also with the BBB. DO NOT GO TO THIS DENTIST. They will offer you the moon and lots of gimmicks to get you in the door but you will be sorry! read more

I'm sure that Dr. Gunnala is a very competent dentist but I did not enjoy my experience of going there. I was very unhappy with the small amount of time she spent with me going over what I needed to have done. I think she spent about 5 minutes telling me that I needed $13,000 worth of treatment. I went back to the office a few days later to complain and the doctor was not in at the time. I talked to her office manager, Donya, who was very kind and generous with me. She sat me down and explained to me - in a way that was clear to me - what treatment the Doctor had suggested. In other words she did what the doctor should have done in the first place. Donya, in actual fact, was amazing and is the main reason I am writing this review. Bottom line: If you want personal service from a dentist don't go to True Dental. read more

Worst dental office I have ever visited. And they KNOW that I do not like them. Took them like 4-5 MONTHS just to VERIFY my insurance because the girl Jackie did not know how to call and do it. The fact that she asked for my SSN was a red flag right away. You should not need to provide that info just to verify insurance...the member ID should suffice. It came to the point of me having to beg my insurance company people to CALL their office and tell them that I am covered and have been since 2012. Ridiculous waste of time. Front desk people are not friendly. One of them spoke to me on the phone and blamed this entire fiasco on my mother for "not speaking english very well". A very pointed and racist attack at something that clearly isn't the issue. My mother's english is fine. She speaks with an accent but is able to communicate excellently. Dr. Gunnala, TRAIN your dumb employees or you will keep losing your patients like this. I am not trying to be malicious either because I too work in healthcare and know what it is like to deal with patients. To think that I have been this patient for so long says it all. The only reason I even came to a new dental office is because my old one no longer accepted my current insurance. Never returning to this office. PS. I was just there for a basic cleaning and even that was not done very well. I can still feel tartar buildup behind my teeth which wouldn't otherwise be there if other dental hygienists performed it. Lack of training, poor customer service, cheating us out of our money = do not go here please. read more

This review is long overdue. Would never use this place ever again! I was looking for a local dentist to replace the one I had been going to since 1996. I now live in Grapevine, and my previous dentist is out in Richardson. The hygenists were definitely not trained well. When I was getting my x-rays done, the hygenist did not know how to operate the machine and forgot to put the lead vest on me at first. Yikes! The dentist was not as professional and friendly as I would expect from someone wanting to build clientele at a new location. She showed me my xrays and said I needed a "deep cleaning" and not a basic cleaning. I didn't even know there were two types of cleaning. When I told her I wanted just the basic, she acted like my teeth were going to rot out of my head right then and there. She proceeded to "clean" my teeth which made me feel like I would have gotten a better cleaning if I ran my finger over them. Seriously. She poked around a little on the back molars, and then briefly ran the polishing tool over my teeth. I guess if you don't get the deep cleaning you get really screwed. Also, while getting my whitening trays molded, the hygenist spilled putty all over me and had to re-mix the putty again because it wasn't the right consistency. I sat there with putty dripping out while she continued to try and shove the tray into my mouth. The tray wasn't the right size and cut into my gums. I went to the bathroom and spit it all out, and told her I didn't want to proceed with the whitening trays. This whole ordeal made me go the distance and drive 30 minutes out to go straight back to my previous dentist. read more

I took my family of 4 in here and was over charged with each of them. Their prices are ridiculously over priced! And they search for anything extra they can Bill for and stick it to you! They insisted on me getting new xrays even though I'm pregnant and when I finally buckled and did, they told me I needed a deep clean and it would be an additional $500 after I already dished out over $1000 for the family and that's with insurance! I've never had a cavity, filling, or needed any kind of work done other than a basic cleaning. I decided to wait on the "deep" cleaning and get a second opinion. When I called to get a copy of my xrays for a second opinion, they were very rude and said I'd have to pay $50! Unbelievable! I've never been charged for copies of xrays. I ended up getting new xrays at the new place and they said all I needed was a basic cleaning. Just like I thought! Don't waste your money at true dental! These people are crooks! read more