Extremely upset and disappointed!!!!!!!!!!! If I could give zero stars I would..I was referred by a friend and thought Mike was a legit business owner and was going to lookout for his customer. I have very expensive tires that still had 8 thread but unfortunately I got a nail in the side wall of one of my BFGoodrich All Terrain tires. I am a single mom with one income and Mike totally duped me. I called him explaining the situation. He said bring the truck down and Ill take a look and if you only need one tire I am not going to rip you off and say you need 4 tires like discount tire does.I explained I live in Greeley and would have my daughter bring it down tomorrow because the spare tire on it was smaller and causing the vehicle to drive poorly. He explained I should not go with BFGoodrich because he has better tires that cost less. I asked him if I needed all four tires if I switched brands and that discount said I at least needed the two back ones. I asked him if there was any discount for paying cash and he stated no. I sent my daughter the next day. The first thing he said to my daughter was that my tires were in great condition and didn't need to replace them all. Then gave her a strange look and said ok Ill get this taken care of right away. He also asked her if she was paying cash or card and told her there was a 3.5% charge for using her debit card. She then returned to pick up the truck. He replaced all four tires and through all the tires in the back including the spare (did not put back under the truck)of the truck and charged me 1300.00. He told her well your mom can sell the other tires and get some of her money back. This is exactly why I trade in my vehicles every few years when things start to go wrong so I can use the warranty because of shady a** people like him. My daughter was late picking up her daughter from school because she had to go get cash. Tire light was on because they did not even make sure the air pressure is the same in all four tires, they are still reading 48, 38,41,42. I called him and asked if its okay to drive them like this and he stated yes its because of the heat....Hmmmm I get a little off when temperatures change but really he thinks he has one over me. I also asked him why he only gave my daughter a receipt and not a warranty for the 55,000 mileage warranty he stated the tires had when I first discussed all the different tires and he said oh no I don't provide a manufacture warranty on that brand of tire but you shouldn't have anything to worry about they will last 55,000 plus unless you are unlucky and get a nail in the side wall again.He totally took advantage of us being females and not knowing much about tires. I was completely blindsided and it was unfortunate that I had to work and was unable to do this myself and he took total advantage of me and my situation and my daughter who was trying to help me out. he lost several good customers from this inappropriate and completely wrong transaction. Mike is not a solid guy. I would suggest no one use his business or take his word as trustworthy.
A VERY DISGRUNTLED CUSTOMER!!!!!! read more
