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    Truckee River Lockouts

    5.0 (1 review)
    Open Open 24 hours
    Updated 3 months ago

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    Services - Truckee River Lockouts

    Key duplication

    Installing or replacing locks

    Lock rekeying

    4 More Services

    Lock repair

    Lockout services

    Standard lock repair

    Vehicle lockout services

    Truckee River Lockouts Photos

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    Recommended Reviews - Truckee River Lockouts

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    4 months ago

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    Above and beyond--earned a customer for life…read more I don't usually gush about tire shops, but RNR Tire Express in Reno earned it. I brought in my 2021 Sprinter High Roof overland rig with recurring alignment issues caused by an off-road tire and rim setup. This is not a small or easy vehicle to deal with--and after five failed attempts at other shops in a single day, I was pretty skeptical. From the very first call, Austin set the tone. He actually listened, understood the problem, and reassured me they could accommodate my oversized van. That alone was a win. When I arrived, Jacob and Jesse came out, took a real look at what I was experiencing, and didn't try to hand-wave the issue away. Instead, they helped get me set up with a replacement set of tires and rims--KO2s (fantastic tires, by the way). Professional, knowledgeable, and zero attitude. We hit a snag when it turned out my van was overweight for the alignment. Instead of shrugging and sending me on my way, Sonia (the manager) stepped in, got me taken care of, and coordinated an appointment at their Carson location. Huge thanks to Tony over there as well for making that happen. Bottom line: this entire team went out of their way to help when it would've been easier to say "not our problem." That kind of service is rare. RNR Tire Express has my business going forward. If you've got a non-standard vehicle, an overland rig, or just want to deal with people who actually care--this is the place.

    Worked with Austin for an install of tires I sent to their shop from Tire Rack , very fast,…read moreefficient, and great price for mount, balance, and alignment. Would reach out to them again for any tire needs.

    City Auto Towing - They towed me out of my driveway where I was stuck, during a snow storm.

    City Auto Towing

    (92 reviews)

    First of all, people need to understand towing/salvage is a very tough and expensive industry…read more That being said, Daryll and Wendy seemed a little gruff and tense at first. But they went well above and beyond for customer service. I was stuck in a real bind which was my own fault. They answered all my questions, multiple times, on both the phone and in person. They walked me through the process of getting my car back and were extremely helpful and thorough. They were honest and the lot is secure with cameras. I was missing property and they understood my concerns and were amiable to the police being called. It turned out the highway patrol had it in safekeeping.

    Used City Auto Towing through Progressive roadside assistance and had an extremely unprofessional…read moreexperience. The driver went to the wrong gate entrance at our complex. That gate cannot be opened from our side, and within about 10 seconds of arriving, instead of trying to communicate or find the correct entrance, he immediately left. He called us asking us to open the gate, but we explained he was at the wrong one. When we called dispatch back, we were told they would not send another driver. Apparently the driver told them the gate "wasn't open" and that we shouldn't be serviced. When I explained that he was simply at the wrong gate, the dispatcher became defensive and accused me of being rude instead of trying to resolve the issue. After that, they refused to help further and eventually stopped taking our calls altogether. This was one of the worst roadside assistance experiences I've dealt with. Completely unprofessional customer service and zero effort to actually help the customer. I'll be filing a complaint with Progressive regarding the situation. If you use roadside assistance, I'd strongly recommend avoiding City Auto Towing. If anything goes wrong, don't expect accountability or customer care.

    Truckee River Lockouts - locksmiths - Updated May 2026

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