1. Truck Pro

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    Houston, TX

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    1 year ago

    Awesome team helped me find an extremely urgent KW part. I had been spinning my wheels for a few days before calling truck pro.

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    MTZ Engine Rebuilders

    MTZ Engine Rebuilders

    (5 reviews)

    Golfcrest/Belfort/Reveille

    Thank you Chago for your personal service on my motor! Your expertise is phenomenal and I…read moreappreciate you explaining details to me.

    I ordered an X15 engine for my 2014 Kenworth. I had to get my attorney involved to get engine after…read morethey refused to refund my money. It took them 7 Months to finish the engine and when I received the engine it failed before it left the Kenworth Truck Repair shop. I had to have the new engine rebuilt after the mechanic took it for a test drive. The piston rings were put on wrong and the bearings were not pre lubricated causing them to severely score. MTZ engines also used worn out rusty parts inside the engine that were found when Kenworth rebuilt the engine. I had to take a complete loss on the MTZ engine. After all that I left this review. MTZ bribed me to take down my negative review. They were going to send me another engine to cover the lost money from their poorly built engine. I took the negative review down. I never received the replacemnt. After numerous calls they offered to give me a partial payment, actual money. $1500 to replace the $22,000 engine. I did not accept. MTZ said they were going to call me in another week to negotiate. I have not heard from them since. It took 7 months to get the first engine that did not work. I have been trying to get some kind of reimbursement for 1 year and 2 months. I am Just going to accept it as a total loss and leave this review to hopefully prevent someone else from getting screwed over.

    STP Diesel

    STP Diesel

    (10 reviews)

    The initial idea was to help a small independent entrepreneur business Pretending to be a big…read morebusiness website with a small mentality. Kept my truck for 7 weeks and had to pay in advance the full amount. Even so they had my truck as collateral. No cash flow to cover the parts. Don't expect a discount, they are proud of their billing. When owner confronted why 3 weeks to diagnose the truck no substantial answer but closed on the weekend. The reality you are no longer a customer but a hostage. The parking lot looks like a junk yard on dirt. Better to get a detailing job after the experience. The cherry on the cake was sent home with no oil in the truck. Lucky I checked when at home. Made me question the integrity of the job completed. Time to go back to basic customer services and get little bit more humble with humility.

    Look was a little bit fearful of taking my F250 in for repairs as I am accustomed to doing all my…read moreown work on my truck. Unfortunately I had an oil leak at the rear main seal and I was unable to do the work myself. The challenge was finding a safe place and a lift. I started looking online to find a shop with great reviews. Lo and behold I can across STP Diesel Shop. I started looking at their reviews and saw nothing but great things. I was still hesitant but decided to go over to shop and talk to staff. Ed was very knowledgeable and honest about what needed to be done. He even showed me some work that they were currently working on to put me at ease. He then scheduled me for a date of service and next thing I know I was dropping it off and hoping for the best. Ed keep me updated with progress and findings. He wasn't pushy about anything. He recommended a few things be down while truck was in shop. I have been driving the truck for about a month without any signs of leaking. New custom seal appears to be working great! Thank you STP Diesel for excellent service. Anyone who has a F250 and up you need to try this shop they have great service, EXCELLENT communication.

    Truck Pro - autopartssupplies - Updated October 2026

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