All 3 of my kids go to Tru Orthodontics and they've been wonderful! We see Dr. Taz and Dr. Elhady and both are very thorough, patient, and take their time answering any questions I may have. The staff are all wonderful and are great with kids. Highly recommend! read more

Great orthodontic services and friendly staff. Top notch! Bright and friendly atmosphere. They take good care of your orthodontic needs. My kids are happy going here and their teeth look nice. read more

Overall Treatment Was Disappointing and Dismissive -- While my orthodontic treatment led to improvement, the overall experience left me disappointed. Throughout treatment -- and even afterward -- it often felt like patient feedback wasn't truly welcomed. I understand orthodontists are the experts, but patients know what they're feeling in their own mouths. Bringing up concerns or suggestions shouldn't be viewed as controlling or being difficult-- it should be met with guidance and collaboration. Even an assistant at one of my appointments noticed the same issue I was seeing. However, it seems like with the doctors, I have to mention the concern over 2-3 appointments before they believe me and any action is taken. That process became mentally exhausting and emotionally draining. A friend who was also treated here mentioned feeling uncomfortable asking questions, and I completely understood how she was feeling. Even possible suggestions on treatment plans came across as being a nuisance, and that made it hard to feel comfortable speaking up -- which shouldn't be the case when undergoing such a personal and expensive treatment. At the end of the day, patients deserve to be heard. I was respectful and reasonable throughout. But there seems to be a perception that both doctors believe that I'm being particular or being too difficult. Dr. Taz and Dr. Elhady are skilled and knowledgeable. But the overall experience was very negative. While the doctors were outwardly polite, it often felt like the friendliness was just surface-level. I couldn't shake the feeling that behind the smiles, I was being labeled as difficult simply for trying to understand my treatment better by asking questions and raising the concerns I had. The overall experience was very negative and draining. It seems like this practice cares more about metrics and getting cases done as fast as possible instead of being patient-focused and truly listening to concerns without judgment. I hope this review prompts the practice to prioritize genuinely listening to patients and addressing their concerns with greater patience, empathy, and a more positive attitude. read more

Spacious and new office. They have helped straighten my teeth, making me feel more confident. They're always super quick and have awesome, friendly staff! Highly recommend this office if you're seeking an ortho! read more

Tru ortho made my smile so much better and gave me more functionality. Truly can't be more grateful! The office was amazing and everyone that helped me the last two years have been great and I couldn't have asked for better people to help me along this journey! read more

Tru Orthodontics - Springfield - Straighter teeth - Orthodontists Near Me - West Springfield, Virginia

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I started the treatment with the help of Ms. Jomae and it was wrapped up well with her again. I was so happy, Dr. E and all the staffs are very good and friendly read more

I have been coming here for years and they always do a great job. Highly recommend asking for Yani or making sure you get her! She put a fixed retainer in and did an amazing job. Everyone is super professional and friendly, they definitely know what they're doing and how to make sure you're satisfied. read more

Dr. Elhady is great! He is patient and explains all steps for individual treatment. We have been happy with the process and outcome.

No where else I'd take my kids. Dr. Elhady and his staff at Tru Orthodontics are the best in NOVA! Professional front desk staff, skilled hygienists, immaculate office, convenient appointment times and dentists who take the time to thoroughly explain what is going on. Simply the best! read more

This is for the front desk service. This is the 3rd time I have to come back to fix my daughters brackets. The front desk wasn't helpful at all after I clearly explained that my daughter was upset as it hurts and she need to keep coming back before her regular appointment. Front desk keep saying you don't want her to come in. Really???? Again she is upset on my car. They keep saying when they call her in and she goes to her chair you can talk to the Orthodontist. Still here waiting 15 minutes later. What's the whole point on having an appt. I also called the after hours number yesterday and no answer After taking my daughter back a few times they finally put in her braces. Apparently the glue doesn't work well on her. The Ortho itself called me back, I truly appreciated your dedication to the business. Hope the braces stayed on! read more

After meeting four orthodontists we selected this practice. So happy we did. Great rates, excellent staff, on time appointments and extended hours really help. My son has a beautiful smile. Kudos to the entire tram. Update: After the braces are off still great service. Lots of follow up and always on time friendly service. read more

One of the best orthodontist practice I know. I got braces 4 years ago and 2 years and 2 months later I got them taken off to reveal a beautiful smile. Couldn't be more impressed by this practice and all the staff. I was nervous about getting braces but during my journey of all my oral problems that weren't just crooked teeth, I was given extensive knowledge for every procedure. It's such a welcoming place and even though I have had my braces off for some time now I'm reflecting on my experience and want to share my positive journey. read more

We have our third child in braces and all have gone to Dr. Elhady. We have been happy with his treatment plans and the attention of his staff. His Burke office renovation is beautiful, too. Highly recommend him. read more

I first started braces treatment with Dr.Stern. I am now with Dr.Elhady. Dr. Elhady and his Team are by far the most Talented. I love everyone that works there from Monica, Jill,Lettisha and Denese at the Front smiling and greeting all of us to Mandy, Debbie, Tasha, Becky, and Cristina in the back helping Dr.Elhady with all of our needs. They are an amazing Team!!! Dr. Elhady, I can't thank-you enough for straightening my teeth with Invisalign and providing excellent customer service every time I am there. You should be proud of the Team you have built and yourself by providing high quality care for all your patients including myself. I will definitely be recommending Dr.Elhady and his Team to everyone. read more

Tru Orthodontics - Springfield - Orthodontists Near Me - West Springfield, Virginia

Both my boys have Elhady smiles and I'm headed into the chair next. The office staff people are kind and get to know you and your family. Dr. Elhady is the best and I look forward to being the third family member with an Elhady Smile. Thankful that Dr. Elhady supports all kinds of local kid sports programs and other things. It matters that our local service providers support programs in our community. Hooray for Family Elhady! read more

After 2 consults elsewhere-we could not be happier. This is a no pressure, very pleasant and friendly place. They work with you with payments, appointments are easy and Dr. Elhady is fantastic. So glad we got a consult here and treatment was started in a great way! read more

They basically make your mouth a living hell. Causing you to take more pain meds than normal due to the fact they don't care how you will feel after. I've gone hungry many times because the meal was to hard for me to eat because I had an appointment and now I'm in all kinds of pain. read more

Dr. Elhaddy is the best! My son and I are receiving our ortho treatment at Tru Orthodontics for some time now. The Staff are amazing and very accommodating. They've recently remodeled the waiting area, and it looks amazing. Thank you Tru Orthodontics. read more

If you are looking for good results there are many better orthodontists in NOVA. My advice for whichever orthodontist you choose is don't go with invisalign because it's not nearly as efficient at correcting the bite as traditional braces. With metal braces it's possible to create a perfect bite whereas invisalign its very hit or miss. I had invisalign treatment with Dr. Elhady and my bite became very misaligned. Since then I've started metal braces with another doctor and my bite is much better. My rating is based only on the results of my treatment. The prices and general friendliness of the practice is great. read more

We could not be happier with Dr ElHady and his amazing staff! Going to the orthodontist is a pleasure! The office is always very clean, beautifully decorated, and inviting. The staff throughout the practice are friendly and very helpful. We love Dr Elhady's common sense approach, thorough communication, and expertise. Our 9-year Old is completely at ease - no small feat! read more

Dr. Elhady and his staff (front and back) are all wonderful! I've been so impressed with their knowledge and professionalism; and they couldn't be any nicer - they're all so warm and reassuring! As an adult getting Invisalign I was a bit nervous but from my very first visit I was confident that I was in the best possible hands. This practice has the most current technology and even sent me a progression video to show a model of my teeth now and then how it will gradually improve throughout the year. I'm looking forward to the final product and meanwhile grateful to be in the hands of Elhady Orthodontists :) read more

Dr. Elhedy was my daughter's orthodontist, and I wish my son had him also - he's very professional, nice, and has an organized system in his office. He took over from Lina Johnson's practice, and she was well-known to be a top orthodontist in our area. My understanding, from her personnel, who continued on with Elhedy, is that she was very particular about who she was transferring her business over, and Elhedy made the cut. Aside from confidence in his abilities as a doctor, he really is a very warm, nice guy, and there always seems to be activities that the practice sets up to create a connected feel to the practice. Def recommend! read more

After taking my son to another Orthodontist, I wish we had found this practice sooner! What a difference! My daughter had a number of complicated issues including an oral surgery. Everything was straightened out so quickly, I am amazed. She still has a way to go but her smile is already beautiful. The staff has patiently explained each step and made her feel comfortable. Dr. Elhady worked well with our compressed time schedule as we are military and had to PCS before she was completely finished. The front desk staff keeps us on schedule with both our new and upcoming appointments. I could not be happier with this office. read more

Dr. Elhady and his staff are beyond words!!!! I took my daughter there for her treatment and ended up loving it so much I received my treatment there as well. The hours for scheduling appointments are phenomenal...this is coming from a single parent that works in D.C. Dr. Elhady's personality keeps you laughing, even after a bad day and his confidence in what he is doing puts your mind at ease ....I love to laugh and I can be a slight control freak. Dr. Elhady's staff, I love each and every one of them, end of story. Their professionalism and attitudes, from the scheduling desk to the dental assistants, are awesome....I am sad that I will not get to see them as often anymore. Finally.....our teeth! They are BEAUTIFUL now. I cried (literally) especially when I looked at my daughter smile for the first time since she had lost her baby teeth. If I could give this team a thousand stars, I would....Thank you all for all that you have done for me but more importantly for my daughter. Love you guys! read more

Thankful for Dr. Elhady! His staff was super helpful with our urgent retainer need. I scheduled a next day appointment and everyone in the office was welcoming and professional. Dr. Elhady was very thorough in his explanation of what needed to be done, and quickly accomplished the task. I'll definitely keep this practice in mind for any future orthodontic needs. read more

A Great Orthodontist! Search no further! Dr. Elhady is a very friendly, and knowledgeable orthodontist. My daughters smile looks so beautiful! She feels pretty and confident! I am so grateful to Dr. Elhady and his staff. He is very generous to his patients and their families. He hosts fun events and gives great prizes away. We enjoyed a fun night of bowling and food with Dr. Elhady, his staff and many of his other patients he treated to a fun night out! A Big Thank You to Dr. Elhady for my daughters beautiful smile! read more

Absolutely amazing staff, Dr, top of line technology and office. They are thorough, wonderful to work and interact with - my kids love going there. You will get the best of care at Elhady!! read more

We have had nothing but positive experiences with this practice. They staff is very friendly, the office is clean and nice, the orthodontist is awesome! We have two kids being treated here and they enjoy their visits! We have referred several other families to this practice as well and they have shared the same feedback and experience! Highly recommend!! read more

Dr. Elhady is by far the BEST orthodontist. He is very personable with his patients and the staff are kind and well-qualified. I have had one child complete care with him and another child currently receiving care. He give a generous military discount and is very easy to work with if a military family gets orders in the middle of treatment. You will not be disappointed. read more

Love this Orthodontics office, I'm only sad I didn't know about them when I first moved to this area. I called the office today in a panic! I had braces in my 40's and really had to put alot of effort and attention into by treatment program. Eight set's of rubber bands and intensive headgear at night. When I got them removed a year ago I became obsessive about my retainer. Well Friday morning I left my retainers on a restaurant table and they ended up in the trash! I was besides myself. This morning I called Elhady orthodontics, I had heard about them from a friend of mine, almost in tears. The front office could not have been nicer and helpful. They got me in this morning, I got my retainer made and am elated. Lynn, Debbie and Tosha were amazing! Just FYI, I had contacted another Orthodontist in the Springfield area and they told me they couldn't see me until Wednesday and they were going to charge me an additional $150 for the same retainers! The office was adorable too! Decorated for Halloween. read more