My past experiences with dentists have been unsatisfactory; however, all of that changed when I discovered Artisan Dental of Burke (formerly Artisan Dental Institute). My dentist is Dr. Medhat R. Ghannam and he has done extensive work on my mouth to repair years of bad dentistry. I've had all of my leaking gold and porcelain crowns replaced with all porcelain crowns, seven root canals, two teeth extractions, one dental implant, porcelain veneers on six fractured front teeth, and Invisalign.
Dentistry is precision work and requires the ability to use sharp instruments in a very small space. Dr. Ghannam has the natural talent, manual dexterity, and meticulous attention to detail needed to be accurate and precise. In my opinion, interpersonal skills are probably the most essential quality of a good dentist and Dr. Ghannam's interpersonal skills are excellent. He relates to his patients on a personal level, which helps to alleviate any concerns or fear the patient may have regarding a dental treatment. He explains the work that will be done before and during treatment, so the patient is prepared for the experience. In addition, he follows up with phone calls and e-mails to ensure the patient is responding well to the treatment. Over the years, I have been to many dentists -- some good, some not so good. To quote a Tina Turner song from 1992, Dr. Ghannam is "Simply the Best!"
Sunita Sanjay is an exceptionally talented dental assistant. Her chair-side manner is wonderful. She performs a variety of duties that include preparing the patient for treatment, taking impressions, passing instruments to Dr. Ghannam during the treatment and so on. In other words, she becomes his extra set of hands. Ms. Sanjay works hard and she works smart, which raises the bar for everyone.
My dental hygienist is Karen Watts. She is outgoing, friendly, and passionate about oral health. She continually educates her patients about proper oral hygiene and the correct way to clean teeth. Her manual dexterity is excellent as is her attention to detail both of which are required to effectively handle the different instruments her job demands. She is a key player on the Artisan Dental team and I am delighted to have her in my corner.
Artisan Dental of Burke devotes time and resources to their business hiring strategy to ensure they attract the right candidates for their nonclinical positions. Their dental receptionists, Sarah and Lina, know much more than how to say hello and handle a multi-line phone. Both are customer service oriented and are able to handle patients who are under stress due to their medical problems. They make patients feel at ease, assist them to fill out forms, and handle computer work. Sarah and Lina are the first point of contact for the patients and Artisan Dental has hired a first rate team. read more